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Dutchess

2.5 star property

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2 restaurants, breakfast, lunch, dinner served; pizza
Lobby lounge
Suite, 1 Bedroom, Garden View | 1 bedroom, in-room safe, desk, laptop workspace
Suite, 1 Bedroom, Garden View | Terrace/patio
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Mugurisi Road 11, Fort Portal, Western Region
  • Lugard Monument
    ‪5 min walk‬
  • Fort Portal Golf Course
    ‪17 min walk‬
  • New Tooro Kingdom Palace
    ‪20 min walk‬

Room options

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Living area

Suite, 1 Bedroom, Garden View

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Luxury Double or Twin Room, Non Smoking

Luxury Double or Twin Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Luxury Double or Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

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About this property

Dutchess

Colonial hotel with 2 restaurants and spa services
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and spa services. Housekeeping is available on request.
Dutchess offers 6 accommodations with laptop-compatible safes and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, slippers and hairdryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a ceiling fan. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and manicures and pedicures.
During your stay at Dutchess, you're just a quick walk from Lugard Monument. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Dutchess, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by foot from Lugard Monument and a 2-minute drive from Fort Portal Golf Course
  • Airport shuttle service available for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Dutchess. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Dutchess was completed in December 2022.

This Colonial Fort Portal hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dutchess – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Pizzeria Dutchess – This restaurant specialises in pizza. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 11:30 AM for a fee: EUR 3 to 7.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dutchess
  • Pizzeria Dutchess

Things to do

  • 9-hole adjacent golf course
  • Bicycle tours
  • Golf caddies

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Handrails in stairways (90 centimetre high)
  • No lift

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1970
  • Colonial architecture
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Renovated entire property - December 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 3 to 7.5 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Dutchess offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 11 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1002502722
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dutchess Hotel Fort Portal
Dutchess Hotel
Dutchess Fort Portal
Dutchess Hotel
Dutchess Fort Portal
Dutchess Hotel Fort Portal

Dutchess Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 5 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

8.8/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town pleaseant setting friendly staff Good wifi
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff. Rooms were ckean and comfortable Good location in Fort Portal near to shops and bank
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Lars

Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, very good restaurant and breakfast, cozy rooms and a beautiful garden. This place was definitely one the of the best hotels during our trip through Uganda! Very good value for money
Stayed 4 nights in Nov 2023

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente adresse

Stayed 2 nights in Mar 2022