The Caledonian Hotel

3.0 star property

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Photo gallery for The Caledonian Hotel

Restaurant
Property grounds
Interior entrance
Lobby sitting area
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Achintoe Road, Fort William, Scotland, PH33 6RW
  • Ben Nevis
  • West Highland Way
    ‪4 min drive‬
  • Inverlochy Castle
    ‪9 min drive‬

Room options

Double Room (with Loch View)

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Single Room

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 1
  • 1 Single Bed

Twin Room

7.6 out of 10
Good
(40 reviews)
  • Sleeps 2
  • 2 Single Beds

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Twin Room (with Loch View)

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

The Caledonian Hotel

Hotel in Fort William with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a porter/bellboy are on-site.
The Caledonian Hotel offers 81 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Cable televisions are provided.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The Caledonian Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Loch Linnhe. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance, a porter and luggage storage
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Loch Linnhe and a 4-minute drive from West Highland Way
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Caledonian Hotel also features tour/ticket assistance, a porter, and a lift. Free self parking is available.
The Caledonian Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Caledonian Hotel Fort William
Caledonian Fort William
The Caledonian Hotel Hotel
The Caledonian Hotel Fort William
The Caledonian Hotel Hotel Fort William

The Caledonian Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 303 out of 1186 reviews
Rating 8 - Good. 363 out of 1186 reviews
Rating 6 - Okay. 267 out of 1186 reviews
Rating 4 - Poor. 154 out of 1186 reviews
Rating 2 - Terrible. 99 out of 1186 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Shona

Travelled with group
Only zn overnight stop-ocer
Stayed 1 night in Jun 2025

2/10 Terrible

Bailey

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY AT THIS HOTEL! After seeing the very unclean, outdated and certainly overpriced room I was very disappointed. Luckily we were only staying for one night or I definitely would have booked in elsewhere. As me and my friends laughed off the overpriced hotel room and set off to climb the very close Ben Nevis I came to realise the bites on my arm which could of only been one thing which is the dreaded bed bugs! I reached out to Expedia to tell them about my health and safety concern which they dealt with very well however on the other hand the hotel which was contacted regarding the complaint refused to hold any accountability or offer any type of compensation. Listen to the reviews and stay well away from this dump.
Stayed 1 night in Jun 2025

4/10 Poor

Gary

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness
There are some refurbished rooms on the loch side but we had old rooms backing onto a slope below the car park. The window was open on arrival to mask a musty damp smell. The wallpaper was bubbled and ripped in places. The soap and shower gel dispensers were not properly fixed to the walls. The bathroom bin hadn’t been emptied and the room was cold. The worst was the mattress was in a terrible state- the springs had gone. The public areas were fine and all bed linen and towels were clean. Staff were friendly but the room was well below standard especially at nearly £200 a night. We mentioned all issues on departure and the receptionist did apologise.
Stayed 1 night in Jun 2025

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site breakfast was very good. Parking was convenient. Room was quiet and we felt comfortable. Nothing too fancy but a good value for the price we paid. Fort Willaim is a nice town with some good shops and pubs but unfortunately the “fort” was torn down for the railroad a hundred years ago.
Stayed 1 night in May 2025

6/10 Okay

Henry

Travelled with partner
Liked: Cleanliness
Reception staff were excellent and breakfast was good.
Stayed 1 night in Jun 2025

8/10 Good

Louise

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Maureen

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Receptionist,Ria, was very efficient ,helpful ,polite and very friendly. She made us feel very welcome and answered all our questions about the area. Ria and the girls in the bar who served us not only looked after us but our wee dog was treated very well and given lots of love. The hotel is nice but the staff make it a place that we would definately return to.
Stayed 1 night in Jun 2025

10/10 Excellent

Sammy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view.
Stayed 1 night in May 2025

6/10 Okay

John

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Hotel was fine but rooms were very old and carpet was dirty
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were early and allowed us to sit in lobby, room was perfect for me and my Dad. Staff extremely friendly. View is amazing. Taxis easy to get for a short drive into the town. Will definitely recommend to others.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed some maintenance
Stayed 1 night in May 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience in Fort William
Stayed 1 night in May 2025

8/10 Good

Khomkrit

Liked: Amenities
Clean and comfort
Stayed 1 night in Jun 2025

4/10 Poor

Kwan Fung Simoni

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is very old and the TV is not working.
Stayed 1 night in May 2025

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thin the hotel deserves a higher score than shown. It was friendly, the room was large and well kitted out with sockets and the bathroom was a good size too. The breakfast was tasty, the bar could do with a larger range of beers.
Stayed 1 night in May 2025

6/10 Okay

Rhonda

Travelled with partner
Disliked: Property conditions & facilities
The staff was very friendly and helpful. The property itself is run down and in needs rehab.
Stayed 2 nights in May 2025

8/10 Good

Steven, Neillsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It actually had a free parking lot.
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good.

We had an overnight stay. Yes, the hotel in some areas need updating, but overall it was fine. Staff were friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Caledonian hotel was clean and simple but very pleasing. The room was average sized and comfortable. The location is wonderful right on the loch with a great view, walkways, and convenience to the outdoor activities around Fort William. The food at the hotel was also very good and there is a large dining room. Recommended!
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Great staff. Property is a bit older so don’t expect all the updated amenities. Clean for the age of hotel. Perfect for an overnight or a short trip. Beautiful location and super friendly staff. Will stay again.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Dean

Stayed 2 nights in May 2025

10/10 Excellent

Jen

Stayed 1 night in May 2025