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Best Western Frodsham Forest Hills Hotel

3.0 star property

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Photo gallery for Best Western Frodsham Forest Hills Hotel

Indoor pool
Courtyard
Front of property
Spa
Indoor wedding

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service

Explore the area

Map
Overton Hill, Frodsham, England, WA6 6HH
  • Delamere Forest
    ‪9 min drive‬
  • Chester Zoo
    ‪15 min drive‬
  • Chester City Walls
    ‪20 min drive‬
  • Manchester (MAN)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed) | Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

Standard Room with One Double Bed and One Single Bed

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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The price is €93
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About this property

Best Western Frodsham Forest Hills Hotel

Hotel in Frodsham with 24-hour health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and a hairdryer. Digital televisions are provided. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Frodsham Forest Hills Hotel. During your stay, you'll be within walking distance of Lady Heyes Crafts and Antique Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Lady Heyes Crafts and Antique Centre and 8 minutes from Delamere Forest
  • Dogs welcome for a fee
Best Western Frodsham Forest Hills Hotel offers its guests a kids' pool, an indoor pool, a 24-hour health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A sauna, tour/ticket assistance, and room service (during limited hours) are also featured at the business-friendly Best Western Frodsham Forest Hills Hotel. Free self parking is available.

This 3-star Frodsham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Grill on the Hill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.95 per person
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

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Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 360 out of 909 reviews
Rating 8 - Good. 350 out of 909 reviews
Rating 6 - Okay. 123 out of 909 reviews
Rating 4 - Poor. 45 out of 909 reviews
Rating 2 - Terrible. 31 out of 909 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maria Mireya

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness
3 star type property. Location was the selling point for us. We had two different rooms. If I based this review on the first one it would be less than favorable as the room was unbearably hot. The second room we had was much nicer and temperate.
Stayed 1 night in Apr 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Stayed 3 nights in Apr 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

We paid extra and had the breakfast in the morning, we ate in the conservatory area and the views were stunning. The room was clean and the bathroom was a little small but the shower was really large and fully accessible. The staff were really friendly, great customer service 🙂
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Stayed 3 nights in Apr 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mel

Stayed 2 nights in Apr 2025

8/10 Good

Wing Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Peshen

Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ashley

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have stayed here a few times now and I really like it. Usually staff are very polite and friendly but when I checked in last night the woman behind the desk literally ignored me for 3 minutes! She was working on something which I understand but a quick - I will be with you inn a minute would have done but nothing, not even eye contact. When she did manage to speak, no apology and said can you speak to one of the others, is there a man around the corner!! Disgraceful. A young chap eventually checked me in and he was very good but as for the woman…I’m not sure a customer facing role is for you.
Stayed 1 night in Apr 2025

6/10 Okay

Helen

Bathroom is outdated and had mold on the bath sealant and limescale on the taps. The shower water flow was poor and the temperate as warm on Sunday morning, but hot when using the bath the night before.
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Staff & service, property conditions & facilities, room comfort
Bedroom good comfy bed but the breakfast plates and cups could do with a thorough clean
Stayed 1 night in Mar 2025

2/10 Terrible

Gerard

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, mouldy, tatty, falling apart, violently hot, staff don’t care. Genuinely the worst room I have ever stayed in. When I asked about the heat I was told there was a fan. I rarely complain but this was not good.
Stayed 2 nights in Mar 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plumbing problems

The hotel initially impressed - check in was good, the room was spacious, warm, well-furnished. But when my husband tried to have a hot bath to help with the discomfort after a recent knee replacement, the hot tap in the bath dispensed tepid water, quite inadequate for a bath,although the water in the washbasin was very hot. The following morning the lavatory refused to flush for what seemed like a long time, the bath water was ok for a shower, but there was no cold water from the bath tap. Clearly the plumbing needs attention.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Business traveller
Hotel dated and not the cleanest of rooms noisy neighbours did not help
Stayed 1 night in Mar 2025

8/10 Good

Rosemary

Stayed 1 night in Mar 2025

4/10 Poor

Kedar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property itself needs a huge facelift as the rooms being very small, looked old and beaten up. The entire property is in need of renovation to give it a fresh look. The staff were very friendly, helpful and very attentive. The location of this hotel is Amazing, being situated on top of overton hill overlooking the merseyside and Liverpool Airport. The hotel is surrounded with rolling hills with a golf course and multiple ranches with beautiful horses. The cleanliness in and around the property also needs improvement.
Stayed 3 nights in Mar 2025

6/10 Okay

Angela

Ok - at best.

Hotels.com’s fault but there is a surcharge for using the pool and facilities; £5 each per person, per day. We were aggrieved as we chose this location for those reasons but were reluctant to fork out more after paying for a tired, not overly clean, not great condition, staff not enthusiastic about being there hotel. 🙄
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Ok place to stay

It was ok
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Pool Charges / Dirty Sofa Bed

Charges to use the leisure facility/pool implemented from Jan this year. Price is per day so if you want to use it the evening and morning of your stay your paying twice. For our family of four it was going to cost £32. Nearly half the price of the stay. This charge wasn't mentioned pre booking. The hotel blames Hotels.com for not updating it and Hotels.com blamed the hotel. Room was ok but sofa bed was filthy therefore we couldn't use it, also no bedding provided for it. Staff friendly and hotel communal areas were well presented.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Shame about the bathroom otherwise fine

Room was fine and beds very comfortable, but bathroom looked tired and there was insufficient hot water for a bath on Sunday morning.
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 2 nights in Feb 2025

4/10 Poor

Simon

Stayed 2 nights in Feb 2025