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Embassy Suites By Hilton Gatlinburg Resort

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Meeting facility
Lobby
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
32-inch Smart TV with cable channels, streaming services
Hypo-allergenic bedding, in-room safe, desk, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available

Explore the area

View in a map
604 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪8 min walk‬
  • Place, Anakeesta
    ‪17 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪17 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Balcony (Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Balcony

9.8 out of 10
Exceptional
(18 reviews)
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(15 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Balcony (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Embassy Suites By Hilton Gatlinburg Resort

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Weekday breakfast is free. Additionally, a bar/lounge, a poolside bar and a lazy river are on-site. Housekeeping is available on request.
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with a safe and a hairdryer. This accommodation is furnished with double sofa beds, desks and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Embassy Suites By Hilton Gatlinburg Resort. During your stay, you're just a quick walk from Gatlinburg Space Needle. Enjoy features like free breakfast, plus an indoor pool and a restaurant.
  • Free full breakfast served daily
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and a car charging station
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle
  • Dogs welcome for a fee
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Embassy Suites By Hilton Gatlinburg Resort has a restaurant on site.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 409 reviews
Rating 8 - Good. 42 out of 409 reviews
Rating 6 - Okay. 14 out of 409 reviews
Rating 4 - Poor. 7 out of 409 reviews
Rating 2 - Terrible. 8 out of 409 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love the location
Stayed 4 nights in Jun 2025

10/10 Excellent

Shellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

ryann

Stayed 3 nights in Jun 2025

10/10 Excellent

Chad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best family hotel in Gatlinburg! Will definitely stay again when me and my wife and two girls come back! There’s so much to love about this hotel! Pool, water slide, and lazy river are stunning. Food at the pool is great, breakfast options awesome and kept us full :). I’m a fanatic about cleanliness and this hotel was spotless. Love the feel and friendliness of the hotel. If I were to make improvements to hotel: Bed frame stuck out from mattress(hit with shins several times), water pressure was low, more hooks on bathroom would be helpful, walk to downtown was easy but walk up in the heat was tiresome…
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Stayed 4 nights in May 2025

10/10 Excellent

Yenifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Molly, Coldwater

Stayed 3 nights in Jun 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room and grounds were clean. Some of the gates to the pool would not open with room key. When we arrived, the Lazy River was roped off and green. They got it cleaned and open on our 3rd day. There are bees flying around the top of the stairs at the water slide.
Stayed 4 nights in Jun 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We stayed for 3 nights. It’s a very nice, new hotel in a great location. The staff was incredibly helpful and nice. We loved the pools. Rooms were clean and well kept. However, I don’t know that we will stay here again because of two reasons:1. The mattresses are awful. They are so hard. To me, I literally felt like I was laying on a board with a thin layer of foam on top. Being a side sleeper, my hips were killing me by the end of the third night. 2. If you are in a room with a connecting door to another room, those doors are paper thin. We could hear everything in the room next to us who unfortunately had a toddler that fought bedtime. So either take earplugs or request a room with no adjoining door.
Stayed 3 nights in Jun 2025

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New, clean hotel with breakfast. Great area around, a convenient location. Ideal for families with kids! I recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise, milfoed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was just far enough away from the main drag. The pool area was very nice, plenty of seating and a spacious hot tub also fire pits! There was plenty of variety at breakfast. Would definitely stay at an embassy suites again! Our rooom was very clean and nicely decorated.
Stayed 3 nights in Jun 2025

10/10 Excellent

Melvin

Liked: Amenities
Very nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Leon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, my family and I even saw the bears early morning from our window
Stayed 3 nights in May 2025

10/10 Excellent

Sophie

Stayed 2 nights in Jun 2025

4/10 Poor

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent, but at the bar both Friday and Saturday night there was only one bartender and she was excellent but overwhelmed 25-30 minutes to place a order is unacceptable. Saturday night/Sunday morning at 1:07 AM a monitor of some kind started beeping and it took the staff over a hour to figure it out that truly was unacceptable! I believe l am owed a complimentary stay please let me know?
Stayed 2 nights in Jun 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, staff were great, my kids loved the pool area. Perfect for families but I could see going with just my husband. The bar was swanky and cool.
Stayed 3 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first trip to Embassy Suites Gatlinburg but we are already planning our next. It was peaceful and serene but close to downtown and all of the attractions/restaurants. The breakfast is delicious! Make sure you try The Roaring Fork restaurant as well. Chef Chris made the best chicken Alfredo I have ever had with moist, well-seasoned chicken and a tasty Alfredo sauce. I miss it already but will be back soon.
Bathroom
Bathroom
King Bed Suite
Living Area
Stayed 2 nights in Jun 2025

10/10 Excellent

Pearline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joshow

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely fantastic property a short walk from downtown Gatlinburg. The breakfast was excellent and we made the happy hour a couple of the nights we were there which was an added bonus. We did try the Firefly Cafe but we didn’t try the fancier restaurant in site. It is easily walkable but slightly uphill when coming back from downtown. A short drive into the park but also able to skip downtown easily if heading towards Pigeon Forge.
Stayed 6 nights in Jun 2025

10/10 Excellent

LaQuinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and everything was very nice
Stayed 2 nights in May 2025

10/10 Excellent

Clifton

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk service was great. They even let us know about delays in the traffic on the Parkway. The room was spacious and the hotel itself was beautiful. The only problem was that the lazy river pool was not working.
Stayed 4 nights in May 2025

8/10 Good

Kim

Travelled with family
Such a beautiful and clean place. Staff was awesome at front desk. The bar staff..not so much. Had to wait to get waited on. She stayed in one area at the bar and folks had to go to her. No rhyme or reason. Folks were confused. Different process needs to be implemented.
Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning and amazing staff!
Stayed 7 nights in May 2025