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Embassy Suites By Hilton Gatlinburg Resort

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
Meeting facility
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
604 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed

10.0 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Balcony (Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Studio, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Balcony (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(25 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Balcony

9.6 out of 10
Exceptional
(25 reviews)
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, bed sheets

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites By Hilton Gatlinburg Resort

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Weekday breakfast is free. Additionally, a bar/lounge, a poolside bar and a lazy river are on-site. Housekeeping is available on request.
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with a safe and a hairdryer. This accommodation is furnished with double sofa beds, desks and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Embassy Suites By Hilton Gatlinburg Resort. During your stay, you're just a quick walk from Mynatt Park. Enjoy features like free breakfast, plus an indoor pool and a restaurant.
  • Free full breakfast served daily
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and a car charging station
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Gatlinburg Convention Center and Gatlinburg SkyPark
  • Dogs welcome for a fee
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Embassy Suites By Hilton Gatlinburg Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Dining table
  • Fenced pool
  • In-room sofa bed
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2024
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 557 out of 686 reviews
Rating 8 - Good. 74 out of 686 reviews
Rating 6 - Okay. 29 out of 686 reviews
Rating 4 - Poor. 15 out of 686 reviews
Rating 2 - Terrible. 11 out of 686 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lillya

Stayed 3 nights in Nov 2025

8/10 Good

Anurag Madanlal, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Tamilee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms, perfect amenities, and the best location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lior

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice stuff, great amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Bill

Stayed 3 nights in Nov 2025

10/10 Excellent

Mithun

Stayed 3 nights in Nov 2025

10/10 Excellent

Giovana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Nov 2025

10/10 Excellent

Lidia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Yanelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience at the Embassy Suites Gatlinburg TN.. nice and friendly staff The rooms Are very comfortable and spacious. Definitely recommend it and we will be back
Stayed 4 nights in Nov 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and excellent for large families
Stayed 4 nights in Nov 2025

10/10 Excellent

Rita

Room clean and staff friendly.
Stayed 3 nights in Nov 2025

8/10 Good

SEUNG HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Breakfast was good when it was stocked the second day tgere were no plates no spoons no muffins no fruit. Only two waffle irons.
Stayed 2 nights in Nov 2025

8/10 Good

bismah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean and staff was friendly and helpful. Breakfast was very good
Stayed 3 nights in Nov 2025

6/10 Okay

Kristen

Liked: Property conditions & facilities, room comfort
The room was clean aside from the shower drain pan being disconnected and propped up on the shower wall exposing body hair and mold underneath. It took 4 phone calls to get room service Friday night. No one would answer the phone. Finally, payment issues with the front desk left a bad reflection on the hotel. I used the same debit card i booked the room with to pay for the stay when i got there. Jason, the front desk clerk, couldn't get the payment to go through, coming back with invalid card. He did go ahead and check us in and i used that same debit card multiple times at different places throughout gatlinburg with no issue. Once we've checked out and left, Jason calls me and says he still isn't able to process the payment and if i didn't give him another card number they would continue charging me for the room another night. My concern was that the money was showing as pending in my checking account. I was very nervous about giving another card number and not getting the 1st transaction removed. I did go ahead and give another card number and the 1st transaction dropped. I feel like this could have been handled differently. I work at the bank that i bank with and there was nothing wrong with my account nor my card. It was a great way to end my stay at all. Left me feeling nervous about the state of my accounts.
Stayed 2 nights in Nov 2025

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We found it a nice retreat from the congested Gatlinburg. We were there 2 nights and regretted being in Gatlinburg since its lost its charm and is too commercialized. Your front desk is terrible. They had no knowledge about your restaurants, hours. They didn't seem interested in helping.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the hotel is fairly new. The pool, hot tub, and outdoor fireplace were great. Breakfast was good, but a little slow, and they were slow to restock several items, but they were also busy. Overall, I would stay again, and next time back in Tennessee, I will probably stay here again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a resort. It was clean, decorated great, and I cannot wait to go back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaye

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew, Bradenton

Travelled with partner
Liked: Property conditions & facilities
Room was great, spa and indoor pool was wonderful, and the outdoor fire pits were perfect for coffee.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The place is beautiful. Rooms are clean. Walking distance to tourists destinations.
Stayed 3 nights in Nov 2025

8/10 Good

Patricia

Stayed 2 nights in Nov 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was absolutely gorgeous very upscale I enjoyed my stay I will return again I was very please with my stay
Stayed 3 nights in Nov 2025