The hotel has a very convenient location, and everyone there was extremely nice and willing to help. From the front desk to the kitchen staff, the cooks, and the team members who clean the tables, restock utensils (spoons, knives, forks), and make sure there is enough coffee and food available — everyone worked hard and showed great dedication.
I would especially like to highlight Kaylee at the front desk. Due to an error on my part, I accidentally entered the wrong arrival date and arrived one day early after almost 10 hours of driving with my family. Kaylee was incredibly kind and calm. She helped ease my stress and accommodated my family of five by placing us in two rooms on the same floor, very close to each other, and then arranged for us to move into the room we originally booked the next day.
The next morning, Kaylee was not at the front desk, but we left our luggage there so we could go out and enjoy the day. When our room was ready, she had already made sure our luggage was delivered to our room without us even having to ask.