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Hilton Vacation Club MountainLoft Gatlinburg

2.0 star property

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Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Spa
  • Hot tub
  • Pool
  • Air conditioning

Explore the area

View in a map
110 Mountainloft Drive, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪5 min drive‬
  • Anakeesta
    ‪5 min drive‬
  • Wild Bear Falls Indoor Water Park
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪83 min drive‬

Room options

Room, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Bedroom, Balcony (Townhouse)

  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms (Townhouse, Bi Level)

  • Sleeps 6
  • 1 King Bed

Room, 2 Bedrooms (Townhouse, with Loft)

  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

Room, 2 Bedrooms, Balcony

  • Sleeps 8
  • 1 King Bed and 1 Queen Bed OR 2 King Beds

Room, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed (Townhouse, 2 Story)

  • Sleeps 10
  • 1 King Bed

Room, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Room, 1 Bedroom (Townhouse)

  • Sleeps 4
  • 1 Queen Bed

Room, 2 Bedrooms (Plus)

  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom, Accessible (Hearing, Plus)

  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom (Plus)

  • Sleeps 4
  • 1 Queen Bed

Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Room, 2 Bedrooms (Townhouse, 2 Level)

  • Sleeps 6
  • 1 King Bed

Presidential Room, 3 Bedrooms

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

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About this property

Hilton Vacation Club MountainLoft Gatlinburg

Family-friendly hotel with full-service spa and sauna
A full-service spa, a sauna and Access to hot tub are available at this smoke-free hotel. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Hilton Vacation Club MountainLoft Gatlinburg offers 384 accommodations with washers/dryers and DVD players. This accommodation offers separate sitting areas. Televisions come with cable channels. Kitchens offer fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at Hilton Vacation Club MountainLoft Gatlinburg, you'll be close to Ripley's Aquarium of the Smokies. You'll find features such as a full-service spa, a business centre and concierge services.
  • Free WiFi
  • Indulge in a treatment at the full-service spa
  • Amenities include free newspapers in reception, a business centre and a gift shop
  • On-site recreation includes a steam room, a sauna and a playground
  • 6 minutes by car from Ripley's Aquarium of the Smokies and 8 minutes from Great Smoky Mountains National Park
Hilton Vacation Club MountainLoft Gatlinburg offers its guests a full-service spa, Access to hot tub, and a sauna. There's an onsite business centre. Barbecue grills, an arcade/games room, and multilingual staff are also featured at the family-friendly Hilton Vacation Club MountainLoft Gatlinburg.

This Gatlinburg hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Playground
  • Pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Playground

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
Guests planning to arrive after hours must pick up their key from security and check in at the front desk the following morning.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bluegreen Vacations Mountain Ascend Collection
Bluegreen Vacations Mountain Ascend Resort Collection
Bluegreen Vacations Mountain Loft
Bluegreen Vacations Mountain Loft Ascend Collection
Bluegreen Vacations Mountain Loft Ascend Resort Collection
Bluegreen Vacations Mountain Loft Condo Gatlinburg
Bluegreen Vacations Mountain Loft Condo
Bluegreen Vacations Mountain Loft Gatlinburg
Bluegreen Vacations Mountain Loft Hotel
Bluegreen Vacations Mountain Loft Hotel Gatlinburg
Bluegreen Vacations Mountain Loft Hotel
Bluegreen Vacations Mountain Loft, Ascend Resort C Hotel
Bluegreen Vacations Mountain Loft Ascend Resort Collection
Bluegreen Vacations Mountain Loft Gatlinburg
Bluegreen Vacations Mountain Loft
Bluegreen Vacations Mountain Loft, Ascend Resort C Gatlinburg
Bluegreen Vacations Mountain Loft Ascend Resort Collection

Hilton Vacation Club MountainLoft Gatlinburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 93 reviews
Rating 8 - Good. 33 out of 93 reviews
Rating 6 - Okay. 12 out of 93 reviews
Rating 4 - Poor. 15 out of 93 reviews
Rating 2 - Terrible. 6 out of 93 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Our experience was not so great

Our experience was not so great, we made our reservation 5 month in advance, but we got a very noisy room with no mountain view. Our check in took a long time and then they tried to sell us extra stuff...
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

It was a great time. Rooms were spacious
Stayed 3 nights in Oct 2018

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Armstrong

Nice condo great weather couldn’t have been better
Stayed 5 nights in Aug 2018

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location right next to downtown Gatlinburg and easy access to Smoky Mountains
Stayed 4 nights in Apr 2018

6/10 Okay

Justin, Florida

Liked: Cleanliness, property conditions & facilities

Very nice views

Room and all were nice but walls thin can hear ppl talk and to be late and up early hearing others move, walk, and talk. Bed like a rock.
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fun in Gatlinburg

I came to stay with my daughter and her inlaw family. i had a great time - the area is lots of front - Gatlinburg is like Las Vegas without gambling - very honky tonk. The resort was nice and clean, plenty of parking. It is in need of paint and some updating of furniture. Everyone else in our group came as part of time share membership. I paid a nightly rate. I saw 3 other units, and had the same feeling about the dated interiors. When maintenance was called, the came quickly to spray for bugs. The area has great hikes, white water rafting, and of course moonshine tasting! I went with no expectations and left thinking it was a beautiful hidden part of the country

4/10 Poor

vv

Disliked: Cleanliness, property conditions & facilities, room comfort
Resort appears great in the picture and from outside, however the room provided wasn't anywhere close to our expectations. First time ever saw a sofa that was falling apart (pics included) and bathroom exhaust fan was just too loud...

10/10 Excellent

Megan, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great. Will stay there again.

Only drawback was mattress was a little harder than I am use to sleeping on. Everything else was great. We stayed in one of the suites. We will definitely stay here again.

8/10 Good

Bobby, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed at the sales pitch given at check in

First time to book through Expedia. After paying we were informed this was a NON-refundable package! Should have been told upfront! After checking into the resort we were advised to see person at other side of the lobby for our parking pass. Upon contacting this person we were offered money for booking an appointment to listen to their sales pitch (Time Share). This person seemed annoyed in our lack of interest in the offer and reluctantly gave us our parking pass for our weekend stay. Stayed in an apartment / hotel room, not a loft. Our room was nice and clean. First morning found there was no coffee maker, one was brought in for second morning. Not sure why but there was no daily room service for fresh towels! View was okay, nothing spectacular.

4/10 Poor

Frank P.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refrigerator did not work - was very loud and had to be unplugged so we could sleep. Pull Out bed was very dirty with food debris and was extremely uncomfortable. Maintenance had to bring a second mattress in and we had to stack the 2 mattresses on top of one another to be able to sleep

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, Laceys Spring alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place, not right on the strip but not far away at all.

8/10 Good

Jill

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Toulmin, Winchester, Ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome view!

Awesome room and view, very friendly staff and very clean and kept up facilities!

8/10 Good

Verified traveller

Liked: Cleanliness

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The hotel staff that checked us in were very friendly, however, the parking pass attendant, Starla, was NOT! Our unit was very clean and comfy, but when we got back at 11 pm, we realized the pull out sofa was broken and had to sleep with our heads at the opposite end with a bar in our backs. We would have called maintenance, but it was very late, and we were very tired. Things like that should be checked before guest arrive. I also feel that if you pay $175 for 1 night, you shouldn't have to take your sheets off the bed, or take your trash off. I don't want to clean up on vacation. The check out time is 10 am, but t 9:30, there were folks waiting to get in our unit to inspect it, I assume. We felt a little rushed. The place overall was nice, but when u start off with somine rude, everything else is just the icing on the cake. Maybe she was just having a bad day.

10/10 Excellent

Shannon, Jacksboro, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the trip was excellent!!

8/10 Good

Shawnika

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Donna J

Liked: Cleanliness
Disliked: Staff & service
Condo location is lovely but we had a rental with no mountain view as we were put in low ground level and all we saw was a bush and a ditch outside our window. Could not change locations according to front desk. Unit was very nice BUT the walls were paper thin and we could hear everything next door and upstairs well into the night. Would not stay here again.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Danny, Kingston. Tn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice peaceful and clean.