Everything about our stay was good except the condo itself. Smelly, water damage, peeling wallpaper, lightbulbs blown, coffee maker broken, vertical blinds missing, old uncomfortable bed, etc. This condo needs alot of TLC. We loved the location, which was a quick walk to all of the shops in Gatlinburg. The guy in the office was very nice and did agree to refund a portion of our stay, but we decided to stick with it.