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The Gillette

2.0 star property

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Photo gallery for The Gillette

Front of property
Suite, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Deluxe Double Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Luxury Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
235 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪2 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gallery Double Room, 2 Queen Beds, Balcony

Gallery Double Room, 2 Queen Beds, Balcony | Desk, laptop workspace, blackout curtains, iron/ironing board

Gallery Double Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Single Room, 1 King Bed

Luxury Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Luxury Single Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room, 1 King Bed, Roll-in Shower

Comfort Single Room, 1 King Bed, Roll-in Shower | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Single Room, 1 King Bed, Roll-in Shower

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Single Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 King Bed

Classic Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Single Room, 1 King Bed

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Studio Suite, 2 Double Beds, Balcony | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Balcony

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Single Room, 1 King Bed

Grand Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Grand Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Queen Beds

Family Double Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Double Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Gillette

Along with a seasonal outdoor pool, this hotel has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine.
The Gillette offers 80 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at The Gillette, you're just a quick walk from Gatlinburg SkyPark. Features include free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift and a vending machine
  • Steps from Gatlinburg Convention Center and 12 minutes on foot from Great Smoky Mountains National Park
The Gillette offers its guests a seasonal outdoor pool, a vending machine, and pool umbrellas. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 7:00 AM to 10:30 PM

The Gillette Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 171 reviews
Rating 8 - Good. 28 out of 171 reviews
Rating 6 - Okay. 7 out of 171 reviews
Rating 4 - Poor. 2 out of 171 reviews
Rating 2 - Terrible. 2 out of 171 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay fair price. Close to the strip. Will be back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sheila

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the staff was awesome, check in and out was extremely easy. This is the best place to stay in Gatlinburg! I loved everything about it!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean! The beds & pillows were very comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms have been remodeled and are very spacious and nice. The staff was great, even the cleaning staff was very friendly. Only a 2 minute walk to downtown Gatlinburg and 1 block to the Great Pancake house. We will be back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room excellent staff. Spoke with the owner and she is great. I will stay again if possible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was great. Rooms are large and very clean. Our mattress was older and we understand they are hanging them out. Great location and staff are super friendly! Definitely would stay there again. 🙂
Stayed 3 nights in Dec 2025

10/10 Excellent

Kendra, Fort Riley

Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlin

Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Sherée

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jennifer was very nice. Room spacious for family of 4. Parking a little tight with bigger vehicles. Front staff pleasant. Room was ready when we arrived
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place stay in the Gatlinburg area a few times a year and this was one of the nicest place we have stayed. Staff very friendly and courteous. Housekeeping exceptional on the 3 floor for are room 301 . Will be coming back in a few months . HOPE ALL THE STAFF STAYS THE SAME . i would like to Thank the staff for a Great stay .
Stayed 2 nights in Dec 2025

10/10 Excellent

Graham J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the location was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alice

Stayed 2 nights in Nov 2025

8/10 Good

Christian L

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffery, Boonville

Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful, rooms were clean, comfortable and big. It’s very convenient to walk to everything and the convention center is right across the street. Would recommend staying here
Stayed 4 nights in Nov 2025

6/10 Okay

COURTNEY

Travelled with group
The pictures on the website are a little deceiving. It is not as upgraded as it seems and I was surprised when we walked in to see how it really was. It was decent but not what I thought I was getting. It was clean and the staff was really nice either way!
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Stayed 1 night in Nov 2025

8/10 Good

Mary

Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The location was perfect.
Stayed 3 nights in Nov 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved being able to walk downtown and even hiked from our hotel to the GSNP welcome center. The room was clean and everything was in good repair. Service staff was very friendly.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom floor super slick when wet. Shower water ran out of the shower all over the floor. We used a lot of towels. Everything else was great!
Stayed 4 nights in Nov 2025