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The Greystone Lodge on the River

2.5 star property

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Photo gallery for The Greystone Lodge on the River

Terrace/patio
Lobby
Lobby sitting area
Seasonal outdoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Blackout curtains, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Blackout curtains, iron/ironing board, free WiFi

Premium Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room

Executive Quadruple Room | Blackout curtains, iron/ironing board, free WiFi

Executive Quadruple Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

The Greystone Lodge on the River

Hotel with free breakfast, steps from Ripley's Aquarium of the Smokies
Along with a 24-hour fitness centre, this smoke-free hotel has a conference centre and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a children's pool and laundry facilities are on-site.
The Greystone Lodge on the River offers 241 accommodations with an iron/ironing board and blackout curtains. Cable televisions are provided. This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.
During your stay at The Greystone Lodge on the River, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Splash around at the waterslide or swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Steps from Ripley's Aquarium of the Smokies and Anakeesta
The Greystone Lodge on the River offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. The Greystone Lodge on the River also features a vending machine and laundry facilities. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 11:00 AM to 11:00 PM

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 91 out of 134 reviews
Rating 8 - Good. 33 out of 134 reviews
Rating 6 - Okay. 5 out of 134 reviews
Rating 4 - Poor. 5 out of 134 reviews
Rating 2 - Terrible. 0 out of 134 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfy, handing to everything.

Handy to everything we were there for, and they allowed us to park there before checking in, as we got there too early, so wanted to go explore. Added excitement of watching a bear stroll by below our balcony...we've been coming to Gatlinburg for years, and this was our first time actually seeing a bear in town. Amazing.
Stayed 1 night in Oct 2025

8/10 Good

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that we were right in town & everything was in walking distance. Our room was clean & comfortable. Staff were all very friendly & very nice.
Stayed 1 night in Oct 2025

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again with a balcony on the river.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this Hotel!!
Stayed 4 nights in Oct 2025

8/10 Good

KONNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean music from next door hotel outside but inside a fan does cancel that noise. Breakfast was ok no meat option very good location probably the best since there is a traffic light. Would stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rabecka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and localized place to stay to be able to walk everywhere.
Stayed 1 night in Oct 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient parking for Gatlinburg attractions.
Stayed 2 nights in Oct 2025

10/10 Excellent

WiniFred M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was much more than the advertised continental: various breads, and coffee, but also juices, milk, cereals hot and cold, yogurt, bagels scrambled eggs, biscuits and gravy. The beds were fabulously comfortable and room was pristine. Unlike other hotels parking and WiFi in the rooms was free. It is within walking distance of so many attractions and restaurants. I like that it’s family owned and so well maintained.
Gatlinburg nightlife. Don’t leave food in your car!
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
We got to see a bear and close to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Nichole

Super important to know that they do not want trailers in their parking lot. We trailered our motorcycles so that we could ride once we arrived. I was afraid we’d have to find another place to stay. So so grateful they made an exception. But don’t count on it!!! Also. Michigan has raccoons. Gatlinburg has black bears. Shocking. And adorable to watch!!
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a great location.
Stayed 2 nights in Oct 2025

6/10 Okay

Jon

Liked: Staff & service
We was staying only a day but the shower was not clean and thr coffee maker didnt work. We didnt have a great view from our balcony as the huge sign on the location says. This was just an average stay for a gigh price
Stayed 1 night in Oct 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had a hot tub.
Stayed 1 night in Sep 2025

6/10 Okay

Roy R

Liked: Cleanliness
Disliked: Room comfort
Didn’t use it.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third time here. You can walk easily from here. The staff is friendly, and the hotel is clean and nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Staff & service, room comfort
The front desk made sure I had a room close to the breakfast room since I have mobility issues. I don’t think it’s fair to advertise River view when the River is actually really dry and no really a River.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, staff and stay
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan, Ravensburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan, Ravensburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Sep 2025