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MainStay Suites Gaylord

2.5 star property

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Photo gallery for MainStay Suites Gaylord

Exterior
Lobby
Lobby
Desk, laptop workspace, iron/ironing board, bed sheets
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Air-conditioning

Explore the area

View in a map
831 West Main Street, Building B, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪11 min walk‬
  • Place, Bavarian Falls Park
    ‪13 min walk‬
  • Place, Call of the Wild Museum
    ‪15 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (No Pets Allowed)

Desk, laptop workspace, iron/ironing board, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (No Pets Allowed)

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Kitchenette (2 Queen Beds,Sofa bed,No Pets Allowed)

Desk, laptop workspace, iron/ironing board, bed sheets

Suite, Non Smoking, Kitchenette (2 Queen Beds,Sofa bed,No Pets Allowed)

10.0 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Kitchenette (2 Queen Beds,Sofa bed,Pet Friendly)

Desk, laptop workspace, iron/ironing board, bed sheets

Suite, Non Smoking, Kitchenette (2 Queen Beds,Sofa bed,Pet Friendly)

9.0 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (Pet Friendly)

Desk, laptop workspace, iron/ironing board, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (Pet Friendly)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

MainStay Suites Gaylord

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area and a business centre.
MainStay Suites Gaylord offers 27 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation is furnished with queen sofa beds. Kitchenettes offer fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks and desk chairs.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Gaylord. During your stay, you'll be within walking distance of Otsego County Historical Museum. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Otsego County Historical Museum and Call of the Wild Museum
  • Dogs welcome for a fee (restrictions apply)
MainStay Suites Gaylord offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 750 square feet (70 square metres) and includes conference space. The business-friendly MainStay Suites Gaylord also features a vending machine, coffee/tea in common area, and concierge services. Free self parking is available.

This Gaylord hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 750 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

MainStay Suites
MainStay Suites Gaylord Hotel
MainStay Suites Gaylord Gaylord
MainStay Suites Gaylord Hotel Gaylord

MainStay Suites Gaylord Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 159 reviews
Rating 8 - Good. 23 out of 159 reviews
Rating 6 - Okay. 5 out of 159 reviews
Rating 4 - Poor. 2 out of 159 reviews
Rating 2 - Terrible. 3 out of 159 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suite was roomy for 6 and very clean. We enjoyed the pool and hot tub. The breakfast was good. The location was great.
Stayed 2 nights in Jan 2026

8/10 Good

Emma

Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2026

10/10 Excellent

Kathryn

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. We had a quick issue with the outlet in the bathroom,but it was resolved easily with the breaker box in thr room.
Stayed 2 nights in Jan 2026

10/10 Excellent

LUCIA or DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, but mattresses are very soft and produced back pain.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christoper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 2 nights in Jan 2026

10/10 Excellent

MARTA

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

ewelina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean. We came back second year on a row to stay here while skiing at Boyne.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jeromy

Stayed 4 nights in Dec 2025

10/10 Excellent

Ashok

Stayed 2 nights in Dec 2025

10/10 Excellent

Donnette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Front Desk with seamless check in. Wonderful staff, room was clean and accommodating. Hot Tub, Pool, and pantry were all a + and the breakfast hostesses were fantastic! We were so grateful for this stop while heading to the U.P. During a winter weather watch, we found this hotel and had a relaxing and comfortable night!
The kids were SO excited to finally have a hot tub EVEN in a snowstorm and maybe especially in a snow storm. It was a memorable stop! 🙂
Stayed 1 night in Dec 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and updated. Hot breakfast was fantastic. Staff was very friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean. Good price. Large Room. Great Location. Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Holly, Mackinac Island

Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Stayed 1 night in Oct 2025

8/10 Good

STEVEN, GRAND JUNCTION

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and well managed property. Comfortable beds. Older bathroom fixtures but recently refreshed paint and flooring throughout. Good breakfast. We had an adjoining suite with noisy neighbors. The connecting door is not sound deadening. And if you are in the extended stay suites you may get unwanted cooking odor.
Stayed 3 nights in Sep 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hayden, at the front desk, was amazing! I travel quite a bit and he was one of the best I've ever met!
Stayed 7 nights in Sep 2025

8/10 Good

Alex

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish you would have more variety for breakfast. It’s pretty basic, and for 4 mornings, it’s not doable
Stayed 4 nights in Aug 2025

10/10 Excellent

Prateek, Morristown

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Mainstay Suites Gaylord was very good. Multiple options in Breakfast available. Property is near to highway.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

STEPHANE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay with our child's, enjoying the spa and the swimming pool in the evening.
Stayed 4 nights in Aug 2025

8/10 Good

Vickie

Stayed 1 night in Jul 2025