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Nightelier Mermaid Waters

3.5 star property
VIP Access

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Photo gallery for Nightelier Mermaid Waters

Free daily buffet breakfast
Reception
Breakfast, lunch, dinner served; al fresco dining
Front of property – evening/night
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪17 min walk‬
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Family

Studio Family | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Family

9.4 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Family Spa

Studio Family Spa | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Family Spa

9.2 out of 10
Wonderful
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King

9.2 out of 10
Wonderful
(80 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin Queen

Studio Twin Queen | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Twin Queen

9.0 out of 10
Wonderful
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mermaid Suite

Mermaid Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Mermaid Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Accessible Studio King

Accessible Studio King | In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Studio King

9.0 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King or Twin Single

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King or Twin Single

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Nightelier Mermaid Waters

This hotel features a golf course, an outdoor pool and a restaurant. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, concierge services and dry cleaning.
Nightelier Mermaid Waters offers 104 accommodations with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Nightelier Mermaid Waters gets high marks from our customers. During your stay, you'll be within walking distance of Pacific Fair Shopping Centre. You'll find features such as free self-parking, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from The Oasis and a few minutes from The Star Gold Coast
Nightelier Mermaid Waters offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/games room, and tour/ticket assistance are also featured at Nightelier Mermaid Waters. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Brasserie – This family restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Nightelier Mermaid Waters Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very comfortable stay, room was very spacious and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

6/10 Okay

Tracy

Stayed 2 nights in Nov 2025

10/10 Excellent

kai-ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money, overall very clean. Staff very friendly. Cafe taste good👍
Stayed 1 night in Nov 2025

10/10 Excellent

Nauman, Solihull

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice location. Very close to bus stop and you can take bus to nearest tram station. Staff was very friendly, co-operative. Room was clean. Breakfast quality very good. Must recommend to others.
Stayed 6 nights in Nov 2025

10/10 Excellent

Bernadette

Stayed 3 nights in Nov 2025

10/10 Excellent

Melanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding.!! Loved every minute from check in to check out. Amazing room, pool, breakfast included. Exceeded expectations and we will be back. The food was amazing for dinner as well and great service. Couldn’t fault a thing.!! Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
was lovely
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All of the above fantastic thanks
Stayed 1 night in Nov 2025

8/10 Good

Frances

Travelled with partner
The staff were helpful and friendly, especially the hard working woman on duty for the breakfast shift the 3 days we stayed there.
Stayed 3 nights in Nov 2025

8/10 Good

Everett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast buffet was good and hearty. The free drink ticket could include a few more beer selections. The fridge and complementary bottled water was appreciated.
Stayed 1 night in Nov 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
The welcome from the staff member was extremely friendly and informative. The restaurant and bar were great and convenient
Stayed 1 night in Nov 2025

10/10 Excellent

Philomena

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness
The way we were made feel welcome the second we walked in and The room and over all motel is absolutely beautiful we loved our stay and will definitely be staying again what a beautiful atmosphere A massive thanks to everyone you made our holiday perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Position was great, the whole place was spotless. staff very ftiendly and efficient
Stayed 3 nights in Nov 2025

8/10 Good

Johannes

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great size rooms. Very comfy bed and well appointed for a Sales Rep (number of and location of power points etc).
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd time visiting and it’s back to it former glory plus I didn’t get a room in the main passageway the restaurant/hotel on the ground floor.
Stayed 1 night in Nov 2025

8/10 Good

Delwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t find property. It’s not called Nightelier on all signage
Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Stayed 1 night in Nov 2025

10/10 Excellent

Neetu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and toilets. Polite, respective and welcoming staff, ambiance. Hats off to the designer for colour combinations, furniture choice, decorations throughout the hotel. Loved it.
Stayed 1 night in Nov 2025

8/10 Good

Laura

Stayed 2 nights in Nov 2025

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet room. Bed was comfortable and the room spacious.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vignesh

Stayed 4 nights in Nov 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful.
Stayed 2 nights in Nov 2025

6/10 Okay

Jianping

Travelled with group
Disliked: Amenities
The shower head was dropping and water pressure was low.
Stayed 2 nights in Nov 2025