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Nightelier Mermaid Waters

3.5 star property
VIP Access

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Photo gallery for Nightelier Mermaid Waters

Outdoor pool, pool loungers
Studio Family | Terrace/patio
Bar (on property)
Front of property – evening/night
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

View in a map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Place, The Oasis
    ‪4 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Family

Studio Family | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Family

9.4 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Family Spa

Studio Family Spa | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Family Spa

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King

9.2 out of 10
Wonderful
(69 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin Queen

Studio Twin Queen | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Twin Queen

8.8 out of 10
Excellent
(20 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mermaid Suite

Mermaid Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Mermaid Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Accessible Studio King

Accessible Studio King | In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Studio King

9.0 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King or Twin Single

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King or Twin Single

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Nightelier Mermaid Waters

Hotel with a golf course, near The Star Gold Coast
This hotel features a golf course, an outdoor pool and a restaurant. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, concierge services and dry cleaning.
Nightelier Mermaid Waters offers 104 accommodations with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Nightelier Mermaid Waters gets high marks from our customers. During your stay, you'll be within walking distance of Pacific Fair Shopping Centre. You'll find features such as free self-parking, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course
  • Guests have great things to say about the breakfast and the convenient parking
  • Just a 3-minute drive from The Oasis and a few minutes from The Star Gold Coast
Nightelier Mermaid Waters offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/games room, and tour/ticket assistance are also featured at Nightelier Mermaid Waters. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Brasserie – This family restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Reviews

Nightelier Mermaid Waters Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 552 out of 1005 reviews
Rating 8 - Good. 340 out of 1005 reviews
Rating 6 - Okay. 72 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise. Everything was far better than I expected. The staff were very attentive and efficient. The room was CLEAN and a great size. Breakfast was comprehensive and suited my tastes
Stayed 1 night in Aug 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The car parking was easy and safe, the room was very good, very quiet, the shower was excellent and bed very comfy. Breakfast was included and was an excellent full buffet.
Stayed 1 night in Jul 2025

8/10 Good

Dave, Mooloolaba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stay. Comfy room in a nice location.
Stayed 1 night in Jul 2025

10/10 Excellent

Vinny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, buffet breakfast included, complimentary bottled water and we got a late checkout! Will be back.
Stayed 3 nights in Jul 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
The staff were very friendly and helpful, but the sounds from the main hallway easily carried into my room (including the lobby music), and the pool facility was completely closed off for repair (something I had been looking forward to enjoying).
Stayed 4 nights in Jul 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. Late check in which was appreciated. No fuss, professional. Done expect too much from breakfast, but it was free and filled me up.
Stayed 1 night in Jul 2025

8/10 Good

Annette

Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, clean, spacious, with very good service
Stayed 1 night in Jul 2025

10/10 Excellent

Naomi

Travelled with group
Liked: Amenities
Loved the suite that had a king bed in one bedroom and queen near the lounge area. Also a sofa bed in lounge. Kitchen in the room would be great if staying longer. We enjoyed the free breakfast in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

WEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the restaurant, bar area. These places are big with fully service.
Stayed 2 nights in Jul 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not sleep well due to noise
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was good but nothing special. Perfectly did the job. Only complaint is that there was no vegetarian(or vegan) option on the menu.
Stayed 1 night in Jun 2025

8/10 Good

Rachal

Stayed 10 nights in Jun 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, no need to go anywhere else for food, breakfast was included and that and dinner meals were great
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammad

Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 1 night in Jun 2025

8/10 Good

Bethany

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and close to everything. On site restaurant is a bonus
Stayed 1 night in Apr 2025

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly, food is great and the room spacious. Would highly recommend this motel to anyone.
Stayed 4 nights in Jun 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

Piers Nykolaj, Biggera Waters

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay with the Mermaid Waters Hotel, the check-in process was smooth and the staff were friendly and professional. The room was a good size and the bedding quite comfortable. Free onsite secure parking is also a massive plus.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ludmila

Stayed 1 night in Jun 2025