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Aparthotel

Princess Palm on the Beach

4.0 star property

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Photo gallery for Princess Palm on the Beach

Outdoor pool, pool loungers
Individually furnished, iron/ironing board, free WiFi, bed sheets
2 Bedroom Premier Plus | Living area | Flat-screen TV, DVD player, ping pong
Balcony view
2 Bedroom Premier Plus | Individually furnished, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View in a map
969 Gold Coast Highway, Palm Beach, QLD, 4221
  • Place, Palm Beach Pirate Treasure Island Playground
    ‪5 min walk‬
  • Place, Currumbin Wildlife Sanctuary
    ‪3 min drive‬
  • Place, Currumbin Beach
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪9 min drive‬

Room options

View all photos for 2 Bedroom Standard

Flat-screen TV, DVD player, ping pong

2 Bedroom Standard

  • Ocean view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Premier

Balcony view

2 Bedroom Premier

  • Ocean view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Superior

Beach/ocean view

2 Bedroom Superior

  • Ocean view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Premier Plus

2 Bedroom Premier Plus | Individually furnished, iron/ironing board, free WiFi, bed sheets

2 Bedroom Premier Plus

  • Ocean view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Princess Palm on the Beach

Guests of this beach aparthotel will appreciate convenient on-site amenities such as a hot tub and a fitness centre. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
Princess Palm on the Beach offers 30 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. This individually furnished accommodation has separate sitting areas and includes dining tables. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Princess Palm on the Beach, you're just a quick walk from Palm Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This upmarket aparthotel has 30 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Just a 4-minute walk from Palm Beach Pirate Treasure Island Playground and a 2-minute drive from Currumbin Wildlife Sanctuary
As a guest of Princess Palm on the Beach, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a sauna. WiFi is free in public spaces. A fitness centre, barbecue grills, and a vending machine are also featured at the family-friendly Princess Palm on the Beach. Self parking is free.

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels
  • Games

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Outdoor furniture
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Comfort

  • Heating

Pets

  • No pets allowed

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the airport
  • Near the sea

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor tennis court
  • Table tennis
  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 30 units
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.2 per cent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 4:30 PM) and Saturday - Sunday (9:00 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 4:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Princess Palm Beach Apartment
Princess Palm Beach
Princess Palm On The Palm
Princess Palm on the Beach Aparthotel
Princess Palm on the Beach Palm Beach
Princess Palm on the Beach Aparthotel Palm Beach

Princess Palm on the Beach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 227 reviews
Rating 8 - Good. 93 out of 227 reviews
Rating 6 - Okay. 18 out of 227 reviews
Rating 4 - Poor. 4 out of 227 reviews
Rating 2 - Terrible. 3 out of 227 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation. Fantastic views and modern spacious apartment which had everything we needed. Would definitely stay here again!
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities, communication
Excellent location with beautiful view. Unit was very clean and spacious with everything in working order.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean had a beautiful view was on a high floor close to the elevator on the beach walkable to restaurants, barbecue area, beautiful swimming pool and spa. The staff are wonderful. The parking was under the building, gated and safe. I highly recommend staying at the Princess Palms Excellent.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, property conditions & facilities, communication
We recently stayed at Princess Palm and had a great experience both with the accommodation itself and the customer service. Highly recommend.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Samaneh

Liked: Cleanliness, property conditions & facilities, communication
It was a great place for spending holidays , lovely and beautiful
Stayed 4 nights in Nov 2022
Verified

8/10 Good

Luc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to CG airport, some nice dining options close by, great for the family.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Right on the beach, excellent beach view
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Melinda

Liked: Cleanliness, property conditions & facilities, communication
Great location, lovely views, apartment is a little tired but a great stay.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great views, quiet and comfortable!
Stayed 5 nights in Nov 2023
Verified

8/10 Good

Phillip

Disliked: Amenities
Great location, bed comfortable kitchen and bathroom weren't that clean with plastic bag fron previous guest on left on floor, no face washers needed to ask twice over two days.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view of the ocean and everything we needed
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely Ocean views, Great Car parking and close to Lifts. Nice pool / spa and Sauna. Staff very friendly.
Stayed 6 nights in Jul 2023
Verified

8/10 Good

Graham

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great location. Putt Putt, Table tennis, snooker table, and warm spar in pool.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Noeleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful Ocean views and Magnificent Sunrise and Full Moon over the Ocean.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

talei

Liked: Cleanliness, amenities, property conditions & facilities
Check in was tricky, access to the beach could not be easier
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the ocean view and apartment just on the beach. Currimbin wildlife sanctuary about 2 bus stops away. Loved the warm spa Was looking for rest and relaxation and wasn't disappointed. Staff were lovely and friendly.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Leon

Liked: Amenities, property conditions & facilities, communication
very spacious 2 bedroom apartment with all the facilities.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Doris

Liked: Cleanliness, room comfort, communication
It was exzellent. Perfect foresight for all possibly needed materials. Nice light rooms, marvelous balcony with sight on the beach and the wages. Short distance to the “Dune Cafe “.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, room comfort, communication

Great for a family getaway.

The hotel itself is undergoing renovations but our room was fantastic. The location of the hotel and access to the beach was the most enjoyable aspect for my two primary aged children. The beach was very safe for kids and calmer waters are also easily accessible. Hotel car park can be a bit tight in a big car but manageable. A lot of food options, cafes, posh bakery and supermarket all within an easy walk. We would definitely stay here again.
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Teresa

Disliked: Communication
Amazing location right on the beach, cafes, restaurants, supermarket all walking distance. Would of liked to be advised at time of booking that there are renovations instead of a couple of weeks before arrival.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Belinda

Liked: Communication
Best view ever! Lots of space in unit, well layer out and had everything we needed. Renovations happening on lower floors so game room was out and there were some bare walls and open ceilings but it didn’t bother us. Wish we’d been able to stay longer.
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Ross

Liked: Cleanliness, room comfort, communication

Great location

Location was perfect. Everything we wanted within walking distance. Pool was small by okay. Only negative was the single beds had no blankets on them. We had to use the ones in the cupboard. When I got the first one down I was bitten by something. So I used beach towels as blankets instead. Reception staff was very friendly and helpful.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Colin

Disliked: Cleanliness, room comfort, communication

Not 4 Stars At All.

What a let down apartment 1D is of a 2 star rating. Grubby, old, broken and dangerous are just some of the words to describe this unit we stayed in.
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

Christina

Unfortunatley, the room was a huge let down to this property. The standard was way below par. The entrance and the grounds are not a true reflection of the room at all!! We had to get the sink plugs unstuck. The room was tidy but definitely not clean. Fraying old outdated carpet. Damaged walls.A disturbing smell that i could not get rid of even with products and worst of all No aircon in room 12c. Screendoors and sliding doors don't move properly on the tracks. Toilets dont flush well. Water leaks from shower cavity to floor in main room. Only supply 1 towel per person, and an extremely sparse starter pack- tiny dishwashing liquid, clothes powder, 1 dishcloth, 1 teatowel, teeny tiny bodywash and shampoo, 1 face cloth per bathroom and 2 rolls of toilet paper. Considering we stayed for a whole week, that was poor! When I spoke to reception about the issues, she fobbed us off, told us we had booked a low grade room which didn't line up. I paid for 2 family units. Plus a friend also booked a room. Their room and my daughters room were far superior to my room for the exact same price! Great property overall. The groundsmen really do a great job of keeping everything clean and well maintained.The games room, gym and pool areas were well used. Although some of the local residents of the building were kind of nasty to the kids. Happily voicing their annoyance at holiday goers staying there and using the shared facilities. Other 2 rooms had issues too.
Stayed 7 nights in Oct 2025
Verified

2/10 Terrible

Alex

Disliked: Cleanliness, room comfort, communication

Unacceptable condition for the price.

The condition of the property was horrible, and unacceptable to be honest. Yes it wasn’t the most expensive accommodation on the Gold Coast but it certainly wasn’t cheap by any stretch of the imagination, the place smelled really bad, the fridge was dirty and sticky, towels had yellow stains, glasses had lipstick on them, the seats were dirty, carpet filthy, dirt and old sweets were under the beds, and worst but not least… the bed was filthy, when we lifted the sheets up there was black marks, urine marks — it was horrible. One of the sliding doors also kept falling off runners, and the main balcony doors had a gap and never shut, the whistling from the wind was crazy. We actually complained on night and wanted to leave, we got a phone call the next day but no offer of that. They said they’d send housekeeping up, I don’t think they did. We want to complain but I can’t seem to find a way to speak to Hotels.com about this. Social media may be our only way. But in summary, this stay was not acceptable when paying good money and is really recommend avoiding, and I’d love to speak to somebody!
Stayed 3 nights in Oct 2024