Hotel Bangalôs da Serra

4.0 star property
VIP Access

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Photo gallery for Hotel Bangalôs da Serra

Free daily buffet breakfast
Aerial view
32-inch LED TV with cable channels, TV
Garden view
2 outdoor pools

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rua Moze Scur, 1511, Casagrande, Gramado, Rio Grande Do Sul, 95670-000
  • Place, Black Lake Park
    ‪16 min walk‬
  • Place, Serra Park Events Center
    ‪4 min drive‬
  • Place, Mini Mundo
    ‪5 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪66 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Bangalô Hortênsia

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed

Bangalô Ipê

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Bangalô Amor Perfeito

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

Luxury Bungalow (Bangalo Araucaria)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Similar properties

About this property

Hotel Bangalôs da Serra

Along with 2 outdoor pools, this smoke-free hotel has a snack bar/deli and a complimentary children's club. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and 24-hour room service are on-site.
Hotel Bangalôs da Serra offers 48 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Bangalôs da Serra, you'll be within walking distance of Perfume Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a playground
  • Just a 5-minute drive from Gramado Covered Street and a few minutes from Perfume Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Bangalôs da Serra offers its guests 2 outdoor swimming pools and a children's pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A library, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Bangalôs da Serra. Self parking is free.

This 4-star Gramado hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; reservations required
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Library
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 90 per pet, per day
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night
  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 90 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Bangalôs da Serra Gramado
Hotel Bangalôs da Serra
Bangalôs da Serra Gramado
Bangalôs da Serra
Hotel Bangalos Da Serra Gramado, Brazil
Hotel Bangalôs da Serra Hotel
Hotel Bangalôs da Serra Gramado
Hotel Bangalôs da Serra Hotel Gramado

Hotel Bangalôs da Serra Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 206 reviews
Rating 8 - Good. 33 out of 206 reviews
Rating 6 - Okay. 11 out of 206 reviews
Rating 4 - Poor. 2 out of 206 reviews
Rating 2 - Terrible. 1 out of 206 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Amei conhecer a recepção foi maravilhosa ❤️❤️
Stayed 5 nights in Nov 2025

8/10 Good

Katiany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quarto com limpeza impecável, com o sossego da natureza ao redor, estilo cabaninha no meio do mato e de fácil acesso. Ótimo para descansar durante os dias de passeio na região. Só a recepção não foi muito receptiva no período noturno, mas todos os outros funcionários eram muito prestativos, amigáveis e educados. As rosquinhas do café da manhã são uma delícia (quando tem disponível no buffet, porque a la carte não tem a opção), assim como os outros pratos mais caseiros. Esse esquema diferenciado no café também deixou um pouco a desejar pois não engloba muitos itens do buffet (nem coisas básicas como bacon de acompanhamento de omelette)
Stayed 5 nights in Apr 2025

10/10 Excellent

Janaina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Adoramos nossa estadia. A propriedade é linda, com manutenção impecável, com espaço para crianças, ampla área verde, excelente para descansar. Ficamos em um apartamento. Não era muito amplo, mas suficiente para 3, confortável e limpo. Destaque especial para o excelente café da manhã! Serviço impecável. Já estive em resorts 5* que não ofereciam um serviço tão bom. Todo pessoal do staff muito solícito, educado e amigável.
Stayed 3 nights in Mar 2023

6/10 Okay

Bruno

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bathrooms are old, with cracked tiles. Mold on grout and silicone around shower doors.
Stayed 2 nights in Jan 2023

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive:Being in nature, not feeling the crowd of Gramado. Negative: safe deposit didn't work and the internet signal in the room didn't work.

10/10 Excellent

Delbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place that I will come back again.

It might be a bit hard to find, but it's actually minutes away by car to Gramado. Know the path once and it's super convenient. The property is huge, and has lots of greens. There is even a farm where I spotted an extraordinary golden long-tailed bird. Wonderful bedding and nice heating. The hotel and my room are super clean and cozy.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ursula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, local agradável e tranquilo
Stayed 1 night in Dec 2025

6/10 Okay

Leandro

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Equipe pouco simpática no checkin. Café da manhã com poucas variedades, porém pessoal solícito a pedidos
Stayed 1 night in Dec 2025

6/10 Okay

Luan

Liked: Cleanliness
Voltei ao hotel depois de 3 anos e a deterioração é evidente. O café da manhã regrediu muito — a variedade diminuiu drasticamente, a qualidade caiu e já não lembra em nada o que o hotel oferecia antes. É, de longe, a mudança mais decepcionante. O quarto também aparenta estar parado no tempo, com visual antigo e sem nenhum sinal de atualização. Mas o pior é o barulho. A acústica é péssima: dá para ouvir tudo dos quartos ao redor e de cima. E o mais absurdo é começarem a limpeza às 8h da manhã, arrastando móveis e fazendo barulho intenso, mesmo com checkout às 11h e check-in às 14h. Dormir um pouco mais é simplesmente impossível. Além disso, o atendimento caiu — os funcionários já foram muito mais receptivos. Hoje, a equipe parece desmotivada e distante. No geral, o hotel perdeu muita qualidade. Não entrega mais a experiência que já ofereceu e precisa de melhorias urgentes.
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
Stayed 2 nights in Nov 2025

10/10 Excellent

José A

Liked: Cleanliness, staff & service, amenities
Acomodação muito aconchegante com vista linda, animais da fazendinha com destaque aos filhotes de patos que ficam no lago aos quais podemos alimentar juntamente com os peixes
Stayed 5 nights in Nov 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, room comfort
Hotel muito agradável
Stayed 2 nights in Nov 2025

8/10 Good

Efraim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã bem variado e apreciável aos olhos, mas... o tempero, o sabor deixava a desejar, bolos secos e duros, como exemplo.
Stayed 3 nights in Nov 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities
O quarto foi excelente. As instalações são ótimas para quem gosta de experiências junto à natureza. O café da manhã é incrível.
Stayed 4 nights in Nov 2025

2/10 Terrible

Michelle M

Business traveller
Disliked: Cleanliness, staff & service, amenities
Eu geralmente não faço esse tipo de avaliação, mas outros precisam ser alertados - o valor pago não vale nem 1/3! Hospedagem caríssima para uma propriedade que não oferece nada em troca. O teto da banheiro tinha mofo - eles não oferecem serviço de quarto e nem a opção de um restaurante a noite. É longe de tudo então existem poucos restaurantes que entregam. Ainda me cobraram taxas erradas na saída - esperaria algo assim de um hotel 2* que custasse muito menos do que a fortuna que eu paguei para essas 3 diárias. Não só nunca mais volto como recomendo a todos que conheço para que fiquem longe!
Stayed 3 nights in Nov 2025

10/10 Excellent

Hermes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Luciano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lembraremos para sempre a experiência!

A estadia no Bangalôs da Serra é imperdível. Equipe de atendimento e de limpeza muito competente, transformam a experiência na serra gaúcha em algo inesquecível. O café da manhã é muito bem servido e de excelente qualidade. Inclusive, além da diversidade de pratos, conta com um atendimento personalizado, levando em conta as limitações alimentares dos seus hóspedes. Se tiver alguma intolerância a alimentos, basta solicitar à excelente equipe de cozinha, que fazem ajustes personalizados nos alimentos. De certo, recomendamos e voltaremos!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mayara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar lindo, atendimento ótimo, café da manhã muito bom! Amei!
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Ótima estadia, tudo muito limpo e ótimo café da manhã.
Stayed 4 nights in Sep 2025

8/10 Good

Gabriela

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Nova adm deixa a desejar, hotel segue maravilhoso

Estive novamente no Bangalôs da Serra, desta vez com colegas de trabalho para participarmos de um congresso na cidade. Fiquei um pouco chateada com a nova administração do Bangalôs, o serviço mudou. Sou cliente faz muitos anos e agora aquele toque de carinho na chegada, bilhete de boas-vindas, pantufinha, café ou chá no hall de entrada, até mesmo a possibilidade de jantar no hotel apreciando a lareira, cartazes sobre sustentatibilidade com o mapa do hotel explicando seu uso de placas eolicas ou aproveitamento da água da chuva, ou adquirir as pelúcias dos animais símbolos do hotel, nada disso existe mais. Entendo corte de gastos, mas não me importaria de pagar mais caro para seguir usufruindo de todos esses confortos e mimos, sei da grande dificuldade que passaram os meses após a enchente de 2024. Ainda faltou atenção ao meu pedido de camas de solteiro para nossos dois bangalôs, pois estávamos em 4 colegas de trabalho indo ao congresso e precisaram ir ajustar separando as camas de casal lá pelas 21h em nossos bangalôs. Encontrei uma das cobertas suja, substituí por outra extra. Eu continuo achando as dependências desse hotel maravilhosas, o lugar é de uma paz inexplicável mas sinto falta da antiga adm. Feliz porque dona Rose segue na cozinha do café da manhã com todas as delícias que são ofertadas aos hóspedes. Os animais na fazendinha são maravilhosos, espero que sigam bem cuidados como nos anos anteriores.
Stayed 1 night in Sep 2025

10/10 Excellent

Felisberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Josiane

Travelled with group
Liked: Cleanliness, property conditions & facilities

Quartos perfeitos, mas vagas garagem ruim

O hotel em si é maravilhoso. Porém todos os quartos ficam com saída para fora e não próximo ao estacionamento fazendo com que você ande a pé em caso de chuva. O hotel fica um tanto fora do centro E o fato de o hotel não ter restaurante, acesso a comida necessita que a gente faça pedido fora tendo que subir lá na recepção para buscar mesmo em caso de chuva
Stayed 1 night in Aug 2025