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Sheraton Grand Rapids Airport Hotel

4.0 star property

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Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Exterior
Executive lounge
Property amenity
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
5700 28th St SE, Grand Rapids, MI, 49546
  • Place, MSA Fieldhouse
    ‪11 min walk‬
  • Place, Calvin College
    ‪4 min drive‬
  • Place, Woodland Mall
    ‪5 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

7.6 out of 10
Good
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Courtyard View

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Sheraton Grand Rapids Airport Hotel

Hotel in Grand Rapids with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. Change of towels is available on request
Sheraton Grand Rapids Airport Hotel offers 259 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Rapids Airport Hotel. During your stay, you'll be within walking distance of MSA Fieldhouse. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 25 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Frederik Meijer Gardens and Sculpture Park and 12 minutes from DeVos Performance Hall
  • Dogs welcome for a fee (restrictions apply)
Sheraton Grand Rapids Airport Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, 25 meeting rooms, and coworking spaces are available. Multilingual staff, gift shops/newsstands, and a garden are also featured at Sheraton Grand Rapids Airport Hotel. Self parking is free.

This 4-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
Sheraton Grand Rapids Airport Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Sheraton Grand Rapids Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 489 reviews
Rating 8 - Good. 98 out of 489 reviews
Rating 6 - Okay. 38 out of 489 reviews
Rating 4 - Poor. 19 out of 489 reviews
Rating 2 - Terrible. 21 out of 489 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean and convenient airport hotel.
Stayed 1 night in Aug 2025

4/10 Poor

CONNIE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and over grown landscaping. Balconies where full of leaves. Carpet in room was not clean.
Stayed 1 night in Jul 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Would stay here again.

Stayed two nights. Room was nice, clean, and well equipped. Some of the fixtures in the bathroom needed minor repair. Shower was very nice and worked well. The wing we stayed in was in good condition and the lobby area had many amenities, including small quiet booths that one might make a private call or sit and work. The personnel were all very nice and helpful. The pool was beautiful. The women's bathroom by the pool had no doorknob and didn't close all the way. A few updates and repairs are needed, but overall the place was in good condition, safe, and well located.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolutely gorgeous hotel and the staff were so kind! 10/10
Stayed 1 night in Jul 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed the hot tub was down but there's not much you can do about that. Overall it was a great clean place to stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa, Smyrna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and friendly- just how we like it
Stayed 1 night in Jul 2025

10/10 Excellent

Jamarrio

Stayed 4 nights in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience all around
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jul 2025

4/10 Poor

FADI, Niles

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty, the bathroom door was broken, bath tub doesn't drain, AC was screaming for maintenance making very loud noises, couldn't sleep well!
Stayed 1 night in Jul 2025

10/10 Excellent

Courtney, Southfield

Liked: Cleanliness, staff & service
Nice location. Safe, clean, convenient to downtown activities and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

CYDNEY, Southfield

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Brody

Stayed 1 night in Jul 2025

2/10 Terrible

John

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Live and learn

Opened the door to our King room 329 and the room seemed a bit odd but was clean and okay, then we noticed a few things that was quite a surprise for a Sheraton. Bent toilet tissue holder would not hold a roll on it and the toilet barely flushed. The hardware closet door handle inserts were missing showing the inside of the doors and adhesive which had failed. After running a few hours of errands the next morning, we came back to our unserviced room to freshen up to find a letter from the housekeeping department saying this... "Dear Valued Guest, Due to the high occupancy and short staff, we do not ave enough Housekeepers to service every stayover. We have provided you with new towels (WHICH THEY DID NOT,) ...See attached photo. My wife visited the front desk to be casually told that they were unaware of any such letter and sorry for the inconvenience and would send up some towels and coffee pods, which they did (with NO CUPS) and then requested the Housekeeping letter back...which I snapped a photo of before I did. The cherry on the top was that the only elevator in our section of the building was blue taped in front of the doors for the rest of the weekend. The first 2 nights we were charged $150.00 for each night. The 3rd night we were charged $170.00...Seriously? We are pretty easygoing people. this was the most poorly managed property we've ever experienced and would NEVER recommend it to family or business associate.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donald Alan

Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristy

Stayed 1 night in Mar 2025

8/10 Good

Ann, Ormond Beach

Liked: Cleanliness, staff & service
It appears to be an older property with some refurbishment. Some rooms have balconies, but they are small with no furniture.
Stayed 3 nights in Jun 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff excellent. Transportation from airport to property was prompt. The building and room was clean. The only thing that could use a tweak is the menu. Will return in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff especially Lillian at the front desk
Stayed 2 nights in Jun 2025