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Sheraton Grand Rapids Airport Hotel

4.0 star property

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Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Property amenity
Executive lounge
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Pet-friendly
  • Gym

Explore the area

View in a map
5700 28th St SE, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    ‪11 min walk‬
  • Calvin College
    ‪4 min drive‬
  • Woodland Mall
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Courtyard View

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

7.6 out of 10
Good
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Grand Rapids Airport Hotel

Hotel in Grand Rapids with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. Change of towels is available on request
Sheraton Grand Rapids Airport Hotel offers 259 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Rapids Airport Hotel. During your stay, you'll be within walking distance of MSA Fieldhouse. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 25 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Frederik Meijer Gardens and Sculpture Park and 12 minutes from DeVos Performance Hall
  • Dogs welcome for a fee (restrictions apply)
Sheraton Grand Rapids Airport Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, 25 meeting rooms, and coworking spaces are available. Multilingual staff, gift shops/newsstands, and a garden are also featured at Sheraton Grand Rapids Airport Hotel. Self parking is free.

This 4-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
Sheraton Grand Rapids Airport Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Sheraton Grand Rapids Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 448 reviews
Rating 8 - Good. 87 out of 448 reviews
Rating 6 - Okay. 37 out of 448 reviews
Rating 4 - Poor. 18 out of 448 reviews
Rating 2 - Terrible. 19 out of 448 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ylandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Room was clean!
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
The TV didn’t work in our room and they couldn’t fix it until our second night. Otherwise good
Stayed 2 nights in May 2025

10/10 Excellent

Donta

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

ROXANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

ROBERT

Travelled with family
Disliked: Property conditions & facilities
We stayed here one night, checking in late night to be close to the airport for an early flight. The lobby was full of shockingly loud Christian High School teens or pre-teens that had obviously never been in public before. The staff did nothing to quiet them or get them to stop playing in the elevators. Room was decent but screws in the heating unit were all loose and something in that system made noise the entire 3 hours we tried to sleep. I recommend finding other accommodations.
Stayed 1 night in May 2025

10/10 Excellent

Hollie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a gorgeous hotel, and I have high standards.
Stayed 1 night in Apr 2025

10/10 Excellent

Mariana

Stayed 1 night in May 2025

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Pool.
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I thought breakfast was free and was very disappointed that it wasn't.
Stayed 4 nights in May 2025

10/10 Excellent

Jeffrey, Gaylord

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025

4/10 Poor

Gregory

Stayed 1 night in May 2025

10/10 Excellent

Shreya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
No outlets by beds. Not convenient for CPAP or charging phones/watches. Behind nightstand was a dirty carpet area with a random medication tablet.
Stayed 1 night in May 2025

10/10 Excellent

Breanne

Stayed 1 night in May 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness
Gentleman at check in extremely courteous and helpful. Professional. Young lady at check out was rude and took no initiative to help when I asked for a receipt. Typical, poorly-mannered snowflake.
Stayed 1 night in May 2025

10/10 Excellent

Angel

Stayed 3 nights in Apr 2025

10/10 Excellent

Mebtu

Stayed 3 nights in May 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dequon

Stayed 1 night in May 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to relax

Lovely pool and hot tub. Large room, comfortable bed. Modern decor
Stayed 2 nights in May 2025

10/10 Excellent

Lilliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool!
Stayed 1 night in Apr 2025