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Sheraton Grand Rapids Airport Hotel

4.0 star property

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Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Lobby
Reception
Premium bedding, down duvets, pillow-top beds, in-room safe
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
5700 28th St SE, Grand Rapids, MI, 49546
  • Place, MSA Fieldhouse
    ‪11 min walk‬
  • Place, Patterson Ice Center
    ‪2 min drive‬
  • Place, Frederik Meijer Gardens and Sculpture Park
    ‪7 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

7.8 out of 10
Good
(10 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Courtyard View

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sheraton Grand Rapids Airport Hotel

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. Change of towels is available on request
Sheraton Grand Rapids Airport Hotel offers 259 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Rapids Airport Hotel. During your stay, you'll be within walking distance of MSA Fieldhouse. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 25 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 14 minutes on foot from MSA Fieldhouse and a 3-minute drive from Patterson Ice Center
  • Dogs welcome for a fee (restrictions apply)
Sheraton Grand Rapids Airport Hotel offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, 25 meeting rooms, and coworking spaces are available. Multilingual staff, gift shops/newsstands, and a garden are also featured at Sheraton Grand Rapids Airport Hotel. Self parking is free.

This 4-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
Sheraton Grand Rapids Airport Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Sheraton Grand Rapids Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 359 out of 557 reviews
Rating 8 - Good. 111 out of 557 reviews
Rating 6 - Okay. 41 out of 557 reviews
Rating 4 - Poor. 23 out of 557 reviews
Rating 2 - Terrible. 23 out of 557 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexis

Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Sheila

Stayed 1 night in Sep 2025

10/10 Excellent

Jen

Travelled with family
Liked: Amenities, property conditions & facilities
Front desk staff so great !!
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Smooth, fast and easy! The lady at the desk was super nice and friendly! We love this hotel! We come often for a staycation!
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bathtub was dirty. Other than that, an excellent stay. Service was great, from check in to breakfast, to check out
Stayed 1 night in Nov 2025

4/10 Poor

Heidi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room choice was not grrat. I had a leg injury and had a long walk to room. When i got there nect door room had loud noises, i thought that it would ne an isdue. Reseption guy was the only person working with no concern for comfort. Kept asking why i might want to change rooms. Like my reason of not wanting to be next to noisy room. Towels were stained and the heartter had to be turned off because of the loud noise it made. Bathroom shower was not clean and doors were dinged and doors were old.
Stayed 1 night in Nov 2025

10/10 Excellent

Owen, noblesville

Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

8/10 Good

Nicole

Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. I can tell they’ve done updates.
Stayed 1 night in Nov 2025

2/10 Terrible

Ewart

Didn’t go because of medical emergency and still trying to get refunded or date switched
Stayed 1 night in Nov 2025

8/10 Good

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

6/10 Okay

brenda

Travelled with partner
Liked: Amenities
I called prior to our stay and asked at check in to be near one of the teams (college football) staying at the hotel, they said they were booked and could not place us near the team. My reservation was made way before they were completely booked! Instead we were put on a floor with a bunch of young kids (hockey team). They were loud running around in the hallway and were playing hockey in front of the elevators. They finally quieted down until 10:45 when they started up again. We used the hot tub, there were 3 others using it also, when we went to get out we found there were no towels. One of the other people went to ask for towels, we all stayed in the hut tub another 15 - 20 minutes and no towels came. I went to the front desk and asked, they said they would bring some out, 10 minutes went by, no towels came. We just left and dripped on our way back to the room. We stayed at this hotel on 10-10-25 and had a great stay, last night was NOT a great stay for the experience and price we paid.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

8/10 Good

Stevan, Brighton

Stayed 1 night in Oct 2025

10/10 Excellent

Chaquita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean, front desk was friendly and the pool area was fantastic!
Stayed 1 night in Oct 2025

10/10 Excellent

Rashard

Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room!
Stayed 1 night in Oct 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bar was not stocked well. slow service for dinner and breakfast. Servers were very pleasant.
Stayed 1 night in Oct 2025

10/10 Excellent

Lester

Liked: Cleanliness
Very nice and clean hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Caroline

Stayed 2 nights in Oct 2025