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Urban Hotel Grantham

2.0 star property

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Photo gallery for Urban Hotel Grantham

Exterior
Property grounds
Double Room | Desk, laptop workspace, free WiFi
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Swingbridge Rd, Swingbridge Road, Grantham, England, NG31 7XT
  • Place, Tenpin Ltd
    ‪15 min walk‬
  • Place, Guildhall Arts Centre
    ‪3 min drive‬
  • Place, St. Wulfram's Church
    ‪4 min drive‬
  • Airport, East Midlands (EMA)
    ‪55 min drive‬

Room options

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Desk, laptop workspace, free WiFi

Superior Double Room, Ensuite

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, laptop workspace, free WiFi

Family Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | Desk, laptop workspace, free WiFi

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Desk, laptop workspace, free WiFi

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Single Beds

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About this property

Urban Hotel Grantham

Hotel in Grantham with free parking
Along with a 24-hour front desk, this hotel has a garden and free self-parking. WiFi in public areas is free.
Urban Hotel Grantham offers 94 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas and includes desks. This Grantham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Urban Hotel Grantham, you'll be within walking distance of Tenpin Ltd. Enjoy features like free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Just a 3-minute drive from Tenpin Ltd and a few minutes from Dysart Park
  • Dogs welcome for a fee
Urban Hotel Grantham offers its guests a garden. WiFi is free in public spaces. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Urban Leisure Hotel Hotel
Urban Leisure Hotel Grantham
Urban Leisure Hotel Hotel Grantham

Urban Hotel Grantham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 124 reviews
Rating 8 - Good. 43 out of 124 reviews
Rating 6 - Okay. 21 out of 124 reviews
Rating 4 - Poor. 8 out of 124 reviews
Rating 2 - Terrible. 7 out of 124 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable stay, staff are very pleasant and helpful, the hotel is in need of some tlc but the price does reflect this. Unfortunately the restaurant isn’t operating which makes it difficult especially when other eating venues are few and far between.
Stayed 2 nights in Oct 2025

6/10 Okay

shing p

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

was a good hotel just need more maintenance

actually, the hotel was fine. but need to do much maintenance work to maintain. the acoustic insulation need to be improve and If restaurant reopen will be help much. Anyway, for staying 1 or 2 night is fine.
Stayed 1 night in Oct 2025

4/10 Poor

William George

Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room.friendly staff.big bed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely rooms all clean and staff very friendly. Would stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Mark

Disliked: Staff & service, property conditions & facilities
Was like the Marie Celeste on entering. No facilities available . Hotel looked very tired and dated. Didn,t feel safe as young men loitering around entrance. Had been unaware hotel had been used as refugee/migrant accommodation in past or wouldn,t have booked
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Tired and shabby, No facilities available. Didn,t feel safe due to men loitering around outside . Would not have booked if had been aware it had been used as migrant/refugee accommodation.
Stayed 1 night in Sep 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would be happy to stay again.

This is an independent, family owned hotel which was obviously quite grand in the past and which is conveniently just minutes from the A1. Whilst the decor is showing signs of being dated, everywhere was very clean. Our room was spacious enough to have a small table and chairs, well equipped, and with a modern shower room having a large shower cubicle. We were met by a happy and informative receptionist. We were only on an overnight stay on our way back from Scotland to London, but would be happy to stay again if the need arose. Currently there are no restaurant facilities but we were informed that they are hoping to offer breakfast in the near future.
Stayed 1 night in Sep 2025

6/10 Okay

Camilla

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel smelt
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Travelled with family
Liked: Staff & service, property conditions & facilities
Okay the Hotel is just starting up again undernew owners so you know you can't expect the Ritz,but for what we paid £80 for a room with two doulble beds, coffee and tea facilities,TV, free internet,trouser press,hair dryer,ironing board and iron, electric heater. The bathroom did not have a bath, rather an amazing double shower with unending hot water and super clean white towels. The receptionist was so polite and courteous as was the night security person. There was plenty of parking and disabled bays. As I mentioned the hotel is under new management,so to some it could look a bit tired and maybe do with a deep clean, but it was just great for our stay. We wish you all well, and thank you for letting us know we left some things behind and helped us to arrange collection Rm 131 14/9/25
Stayed 1 night in Sep 2025

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good value for money. The staff were friendly and helpful. The room was excellent (119) with king size bed and plenty of room. The bathroom was newly decorated and the shower very good. The room, corridors and reception area were clean and tidy. The only negative is that there is no food on site and the leisure facilities are no longer open and will probably never re-open. Food and drink can be found nearby at The Farrier attached to the Premier Inn which was nearly double the price for a nights stay. People who we were meeting stayed there and were disappointed as it was noisy. In contrast, we found The Urban was very quiet. In summary, I would recommend people to stay here whether they are on a business or leisure trip.
Stayed 1 night in Sep 2025

2/10 Terrible

GARY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Book Without knowing

No facilities, pool closed, gym closed, restaurant closed
Stayed 1 night in Sep 2025

8/10 Good

Susanna

Liked: Cleanliness, staff & service
Excellent conference venue BUT very shocked that there was no restaurant or bar available. I had to go and explore Grantham to find a supermarket to purchase some provisions
Stayed 1 night in Sep 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at the Urban. The staff were incredibly friendly and helpful, the room was very clean, and the bed was super soft and comfy. Given the location, it was surprisingly peaceful and quiet, with road noise at a minimum within the hotel. Great transport links, and a lovely walk into town.
Stayed 4 nights in Sep 2025

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness
The hotel generally looks a bit tired. The bar opens ad hoc and there is nothing on draft, therefore you are left with cans or bottles, which considering the level/condition of the hotel are quite expensive. On my recent stay the boiler had been turned off and I had to wait for a couple of hours after coming back in from working to have a shower.
Stayed 3 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

John

Business traveller
Stayed 1 night in Sep 2025

8/10 Good

Nigel

Travelled with group
It was ok but no bar or kitchen
Golf day
Stayed 1 night in Sep 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service
Disliked: Amenities
Room comfortable
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025