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SureStay by Best Western Grayson

2.5 star property

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Photo gallery for SureStay by Best Western Grayson

Indoor pool
Free daily continental breakfast
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Place, Kentucky Christian University
    ‪15 min walk‬
  • Place, Carter Caves State Park
    ‪15 min drive‬
  • Place, Marshall University
    ‪34 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Microwave and Refrigerator

  • Sleeps 4
  • Free Wi-Fi

1 King Bed, Non-Smoking, Sofabed, Jetted Tub, Microwave and Refrigerator

  • Sleeps 4
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator

  • Sleeps 2
  • Free Wi-Fi

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About this property

SureStay by Best Western Grayson

Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a fireplace at reception and a vending machine are on-site. Housekeeping is available on request.
SureStay by Best Western Grayson offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Grayson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the free breakfast at SureStay by Best Western Grayson. During your stay, you'll be within walking distance of Kentucky Christian University. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a computer, laundry facilities and a fireplace at reception
  • Guests have great things to say about the helpful staff and the breakfast
  • 30.1 miles (48.5 km) from Marshall University and 0.7 miles (1.2 km) from Kentucky Christian University
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and a fireplace in the lobby are also featured at the business-friendly SureStay by Best Western Grayson. Free self parking is available.

This Grayson hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

SureStay by Best Western Grayson Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 177 out of 358 reviews
Rating 8 - Good. 73 out of 358 reviews
Rating 6 - Okay. 53 out of 358 reviews
Rating 4 - Poor. 30 out of 358 reviews
Rating 2 - Terrible. 25 out of 358 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Stephani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so amazing and nice. The beds are very firm, the breakfast could use more of a variety but we loved the waffles.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing!!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room close to everything
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness
Nice place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, front desk staff was very nice and accommodating, would definitely stay again
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Found hair in bed there was mold on the ceiling
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very nice staff will be going back for sure..
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
The hottub was leaking water. The shower did not have good water pressure. Food had no seasoning. Room was pretty clean. Air conditioning worked good. The water was HOT and I loved that.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jarrod

Liked: Staff & service, property conditions & facilities, room comfort
Lit parking with loading/unloading area, good, but not large hot breakfast selection
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NICHOLEE

Liked: Cleanliness, amenities, property conditions & facilities
The staff. I also enjoyed the hot breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steve

It goid
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

melvin

Liked: Cleanliness, amenities, property conditions & facilities
This property is absolutely beautiful the stay was truly peaceful and definitely well worth the stay
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Jimmy

Pool room was cold
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
The room was not as advertised. The jetted tub in the room was half the size it was supposed to be.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities
Room was clean
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great breakfast

That wait to check-in was entirely too long. The breakfast was very good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay highly recommend
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every year with my two daughters we love staying here.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good hotel, clean.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Denis

Liked: Cleanliness, staff & service, amenities
Good breakfast, but our room had a very strong smell (maybe carpet shampoo) that was overpowering.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for the price.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Suzanne

Disliked: Cleanliness, property conditions & facilities
Old hotel, carpet in the hallways were very dirty. No elevator. In our first room the bathroom wasn't cleaned and there was a light flickering in the room. Went to the front desk and told the front desk who was ver apologetic and changed our room. The 2nd room was alittle better. The beds were on metal frames and the room was dusty. The bottles of shampoo, conditioner and body wash in the shower were all empty. The mini fridge made noise on and off all night. The breakfast was ok. No fitness center or hot tub.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff rooms clean and wells stocked
Stayed 1 night in Mar 2025