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Princess Grand Jamaica Resort - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Princess Grand Jamaica Resort - All Inclusive

On the beach, white sand, beach cabanas, sun-loungers
Princess Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Terrace/patio
4 outdoor pools, pool cabanas (surcharge), pool loungers
Restaurant

Popular amenities

  • Bar

Explore the area

Map
Industry Cove, Green Island, Hanover
  • Half Moon Beach
    ‪8 min drive‬
  • Bloody Bay Beach
    ‪18 min drive‬
  • Seven Mile Beach
    ‪24 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪67 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Swim Out Platinum Junior Suite

Swim Out Platinum Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Swim Out Platinum Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Swim Out Princess Junior Suite

Swim Out Princess Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Swim Out Princess Junior Suite

9.2 out of 10
Wonderful
(13 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Princess Junior Suite

Princess Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Princess Junior Suite

8.4 out of 10
Very good
(24 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Princess Luxury Junior Suite with Hydromassage

Princess Luxury Junior Suite with Hydromassage | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Princess Luxury Junior Suite with Hydromassage

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Princess Family Junior Suite with Bunk Beds

Princess Family Junior Suite with Bunk Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Princess Family Junior Suite with Bunk Beds

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Platinum Junior Suite

Platinum Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Platinum Junior Suite

9.2 out of 10
Wonderful
(10 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Imperial One Bedroom Master Suite

Imperial One Bedroom Master Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Imperial One Bedroom Master Suite

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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Exterior

Princess Senses The Mangrove Resort - Adults Only

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.6 out of 5, Wonderful, (277)
The price is €436
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Princess Senses The Mangrove Resort - Adults Only

About this property

Princess Grand Jamaica Resort - All Inclusive

Luxury resort on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Princess Grand Jamaica Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Princess Grand Jamaica Resort - All Inclusive offers 590 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and an iron/ironing board. 55-inch Smart televisions come with cable channels.

Bathrooms include a shower. This Green Island resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Senses Spa has 12 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Princess Grand Jamaica Resort - All Inclusive, you'll be close to Half Moon Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 9 restaurants, a coffee shop and 7 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Treat yourself to body treatments, hydrotherapy or facials at Senses Spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes volleyball, parasailing and a playground
  • 14 minutes by car from Bloody Bay Beach and 6 minutes from Half Moon Beach
Princess Grand Jamaica Resort - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Princess Grand Jamaica Resort - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 7 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Green Island resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM. The resort hosts a free manager's reception daily.
Princess Grand Jamaica Resort - All Inclusive has 9 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Premium alcoholic drinks included
Room service during certain hours (limited menu)

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Off-site tours
Children's club

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates

Entertainment

On-site live performances
Theme parties

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Karaoke
  • Paddleboard
  • Parasailing
  • Playground
  • Shopping centre
  • Snorkelling
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Highchair
  • In-room babysitting
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Princess Grand Jamaica
Princess Jamaica Inclusive
Princess Grand Jamaica All Inclusive
Princess Grand Jamaica Resort - All Inclusive Resort
Princess Grand Jamaica Resort - All Inclusive Green Island

Princess Grand Jamaica Resort - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 217 out of 359 reviews
Rating 8 - Good. 83 out of 359 reviews
Rating 6 - Okay. 36 out of 359 reviews
Rating 4 - Poor. 13 out of 359 reviews
Rating 2 - Terrible. 10 out of 359 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alecia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful and well designed. We enjoyed our meals and the hotel amenities. The bellmen/bag guys, lifeguards, housekeeper we're welcoming. Some of the staff were unkind, lack professionalism and poor customer service especially the servers at the coffee/dessert bar and the restaurant located by the pool on the beach (unable recall the name of this restaurant; however, i'm not referring to the buffer restaurant). Our check-in process took almost three hours until a manager intervened and got things sorted. Our shower was unclean and had a bad odor. While, I live overseas, i'm also from Jamaica and the service recieved from my own was unacceptable especially at a 5 star resort.
Stayed 2 nights in Apr 2025

6/10 Okay

Sharice

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is beautiful however the food needs work. The food on the buffet was always cold, on one The staff constantly gather to chitchat. The ice cream was tasteless, I understand wanting to be unique by making your own but they are bland and lack flavour.
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very modern and newly built. Very clean and great facilities. We stayed in a suite swim up room. The room had 2 double beds and bathroom all in the same space/room. Swim up pool was great. Note that there are different types which we were not aware of. We had just 2 chairs on the terrace and pool entry, others had chairs on the terrace and then sun loungers in a shallow pool that lead to a deeper pool. Our room had a few issues such as missing light bulbs, no cushions on outdoor chairs which were resolved when mentioned to reception. Requested a cot/crib which was not there on arrival and when requested again took a while to arrive which was not great as we had a late arrival and wanted to put our baby to bed. We were on the family side with ocean view overlooking the pool bar. You could watch sunset which was nice but backed on to building work which looks a way off being completed. Note this is at the back of the hotel and so didn’t really affect us. All pool were lovely and swim up pool bar great fun. Kids club and kids waterpark were great and good range of slides for different ages. Restaurants were all great, food very good but note only 4 of the a la carte are on the family side and so we couldn’t go to the others which is not as advertised. The restaurants are not bookable unless on certain packages so do check that. This was a pain as you either go early 5.30pm or wait a while and process was awful. Beach nice but man made and not clear and no fish.
Stayed 7 nights in Apr 2025

10/10 Excellent

sheldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The are very polite and Friendly.
Stayed 3 nights in Apr 2025

8/10 Good

lmark, Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility responsive staff above average food options great gym and spa and nice beaches.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a new establishment with a lot of teething pains, but that did not distract from the incredible service of the staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Deneisha, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this as a honeymoon gift for my niece and her husband. They had an amazing time and loved every bit of it. Now I want to experience it.
Stayed 2 nights in Apr 2025

8/10 Good

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best vacation i have had in my country. Rooms were large and had all amenities to suit my comfort. Dining experience great. Waterparks enjoyable. We stayed at the Princess Grand. Gym was A class and not to mention the Spa treatments. Staff was very attentive and super friendly. Security detail was at every level of the hotel. It was an overall splendid time spent.
Stayed 2 nights in Apr 2025

2/10 Terrible

Felecia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
The Princess Grand Jamaica is undeniably a stunning resort, but unfortunately, my recent stay was marred by significant service shortcomings. While I understand that new establishments may face initial challenges, certain issues we encountered were beyond acceptable. During our stay, our building went four consecutive days without housekeeping services. Essential amenities such as body wash, shampoo, conditioner, and towels were not replenished daily, leading to considerable inconvenience. These lapses in basic services are concerning and detract from the overall guest experience. I hope the management addresses these issues promptly to enhance the quality of service and ensure future guests have a more pleasant stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ozlem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families
Stayed 5 nights in Apr 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
The meal was prepared to perfection, showcasing the chef's culinary expertise. The service was attentive and discreet, enhancing the overall ambiance. Every detail, from the table setting to the presentation of each course, was impeccable. The restaurant provided a truly memorable dining experience. I highly recommend this establishment to anyone seeking an exceptional culinary journey.
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel alil slow on getting extra towels and rags when needed but, great hotel no problems. Shouts to Duwayne at the bar and Shallecia by the Cabana's
Stayed 5 nights in Apr 2025

6/10 Okay

Leakpala

Travelled with family
Disliked: Amenities
My stay at the Princess grand was mediocre at best. we had the platinum club swim up and compared to diamond and platinum at other resorts its was pretty basic. you did get a butler which the two we had did a good job. But if you usually pay extra for Club experience you know what I mean it should never be basic. The rest of the staff especially at the MVP restaurant cater more to caucasian travelers i’m assuming they thought they would get better tips. At times we would be sitting for 25 minutes before anyone comes up to to take your order. To be a new resort the cleaning staff did not do a a good job cleaning the rooms they ran out of basic washcloth and towels. The food at the Market buffet was better then the food at any of the multiple restaurants they have but at all the restaurants the food was luke warm. It just didn’t meet our expectations compare to other places at stayed at in JA.
Stayed 3 nights in Apr 2025

10/10 Excellent

Oddane

Travelled with family
The landscape, it’s family oriented, spacious and well equipped and ready. Pleasant workers
Stayed 2 nights in Apr 2025

8/10 Good

Dwayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional and there was a lot for my children to do
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed at this resort from March 16th to 23rd, having paid for the Platinum services. While the resort itself has potential, our Platinum experience was marred by significant communication issues and inconsistent service. Our arrival was disorganized, involving multiple waits and a last-minute downgrade due to our room under maintenance. Our initial room keys didn't work, and our luggage never arrived as promised, forcing us to retrieve it ourselves. We were fortunate to have Butler Rayvon, (Ray aka big ray) who was consistently friendly and attentive. Ray, was a true highlight. His friendly demeanor and prompt attention to our needs were greatly appreciated. However, our second butler, Chris, was disappointing,did not provide the same level of service, often neglecting requests for basic necessities. frequently forgetting requests for basic amenities like towels and water. A clogged toilet went unaddressed for over four hours. The handling of my family access to the Platinum Lounge was a major disappointment. Despite initial information suggesting it would be complimentary, we were unexpectedly charged a substantial amount. (who were staying at the resort under a different booking, 40 of them to be exact). Presenting a missed opportunity for the resort to showcase the Platinum benefits to potential future customers within my family The process of bringing our family to the lounge felt like I was managing it myself.
Stayed 7 nights in Mar 2025

8/10 Good

Russell Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place I love it in Jamaica
Stayed 5 nights in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Princess Grand is a beautiful resort, we absolutely loved it!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel area was great.
Stayed 3 nights in Mar 2025

6/10 Okay

Marsana

Travelled with partner
Disliked: Cleanliness, staff & service
Unfortunately, it did not meet nor satisfy my expectations. Not good value for money. The food was subpar, and the service was inadequate especially at the pool where the “Food Truck” is parked. The building needs extensive repairs and upkeep due to poor construction finishes. Especially the public area restrooms. Special thanks to Sheneca at the Pearl, the young man at the coffee shop (on the afternoon of April 11th), and Akeela and Tasha in guest services. We were made to feel special and welcomed by those wonderful staff members. Additionally, our housekeeper was nice and courteous.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service.
Stayed 3 nights in Mar 2025

10/10 Excellent

VOLODYMYR

Stayed 7 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve been to in Jamaica! Staff was great
Stayed 9 nights in Apr 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025