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Hampton Inn & Suites Greenfield

2.5 star property

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Photo gallery for Hampton Inn & Suites Greenfield

Room, 2 Queen Beds, Non Smoking | Down duvets, desk, blackout curtains, soundproofing
Exterior
Pool
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
184 Shelburne Rd, Greenfield, MA, 01301
  • Greenfield Community College
    ‪18 min walk‬
  • Old Greenfield Village
    ‪18 min walk‬
  • Deerfield Academy
    ‪8 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪46 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed non smoking

Down duvets, desk, blackout curtains, soundproofing

One king bed non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Room, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 43-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for One king suite nosmoking

Hair dryer, towels

One king suite nosmoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One king studio non smoking

One king studio non smoking | Down duvets, desk, blackout curtains, soundproofing

One king studio non smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Down duvets, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Greenfield

Hotel in Greenfield with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Hampton Inn & Suites Greenfield offers 68 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Greenfield. During your stay, you'll be within walking distance of Greenfield Community College. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Old Greenfield Village and a few minutes from Greenfield Community College
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Greenfield. Self parking is free.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - February 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012451140
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenfield Hampton Inn
Hampton Inn Greenfield
Hampton Inn Hotel Greenfield
Hampton Inn Greenfield Hotel
Greenfield Hampton Inn
Hampton Inn Greenfield
Hampton Hotel Greenfield
Hampton Inn Suites Greenfield
Hampton & Suites Greenfield
Hampton Inn & Suites Greenfield Hotel
Hampton Inn & Suites Greenfield Greenfield
Hampton Inn & Suites Greenfield Hotel Greenfield

Hampton Inn & Suites Greenfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 802 reviews
Rating 8 - Good. 235 out of 802 reviews
Rating 6 - Okay. 79 out of 802 reviews
Rating 4 - Poor. 27 out of 802 reviews
Rating 2 - Terrible. 29 out of 802 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property was clean and comfortable, except there was a problem with hot water. To get hot water at the sink took a very long time, at the tub/shower the best we could get was warm water - not great for a shower.
Stayed 1 night in Feb 2025

8/10 Good

Christopher

No hot water and toilet ran all night
Stayed 1 night in Feb 2025

10/10 Excellent

Valérie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities
The motel was under construction, Not in the best area
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I stayed. Very beautiful place, great staff working there I was really impressed. Will be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night after visiting my tattoo artist in town. Didnt want to risk driving in a snowstorm. The night staff was very friendly and welcoming. The room was clean and comfortable. My only issue was that there was a super bright streetlight outside my window. But i think thats just an unlucky draw and no fault to anyone. They had free breakfast and i must say this had to be the BEST free hotel breakfast ive ever had. They make the Holiday Inn Express cinnamon rolls look mediocre by comparison. Everything was so fresh and tasty. The area was clean. Nothing tasted artificial at all. Really convenient spot. Hope to come back for another reason down the line
Stayed 1 night in Feb 2025

4/10 Poor

Harold

Disliked: Cleanliness, property conditions & facilities, room comfort

Try to stay elsewhere

It was very overpriced for what you got Dirty, very ok breakfast, only one elevator working. I would recommend anywhere else but there are very few if any other options in Greenfield and they know it.
Stayed 2 nights in Jan 2025

8/10 Good

Tracy, Windham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our room and the hotel. The major issue is the hotel is under construction and I was not aware of the work being done when I booked the reservation. Saturday morning we were disturbed at 7:30 by a lot of construction noise from the third floor (we were on the second floor). Staff was wonderful checking in as well as the staff at breakfast. Once construction is gone, access into the hotel should be easier as well as no noise.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating. Despite some current renovation work, property was clean and quiet.
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is run down, old. Room felt dingy. It was “clean” just sort of yucky…. Hard to articulate. It was the only place to stay for a concert we were going to
Stayed 1 night in Dec 2024

10/10 Excellent

Jackeline

Stayed 1 night in Dec 2024

2/10 Terrible

Tao

Stayed 1 night in Dec 2024

6/10 Okay

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Needs a remodel!

The hotel needs remodeling. Also it was not that clean. The coffee make was broken and they did replace it with another. The toilet didn’t flush very well, took several tries.
Stayed 4 nights in Dec 2024

2/10 Terrible

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, comfortable, and the room was clean and nice. The only complaint I have is it was very noisy with other guests being next to us and above us. We could hear their tv at later times at night and the people above us were walking around at 1am. Not necessarily anything the hotel staff could do about it, but something I think all hotels should keep in mind is creating better sound denting throughout the property. You shouldn’t be able to hear guests in the next room.
Stayed 2 nights in Dec 2024

8/10 Good

Vic, Trenton

Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with family
Parking situation
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Average

There are multiple freeways so the nose is loud. The rim smelled of synthetic fragrance to cover something up.
Stayed 2 nights in Dec 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was great. It had a lot to choose from hot and cold.
Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good that a renovation is in process

We stopped here unexpectedly because road conditions were bad and we were tired. This hotel is also very tired but is in the middle of a renovation. The staff was great, the room was warm, and the bed was fine. We slept well but it’s good that they’re doing a renovation. New sheets would be a good thing.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had issues at checkin
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel that is getting renovated shortly after departure. Hopefully their parking lot gets a facelift as it is rather uneven but at minimum needs fresh paint to mark the parking spaces.
Stayed 7 nights in Nov 2024

8/10 Good

Gary

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant one night stay

This was a one-night stay for a family gathering and a place to relax for an hour before going to bed. The staff were very friendly and helpful, the room comfortable, the coffee good, and the breakfast reasonably good. (I appreciated that there were both 2% and skim milk.) We suggest that you place two chairs in your standard queen rooms for those, like us, who prefer sitting in a chair rather than the bed to read or watch TV.
Stayed 1 night in Nov 2024