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Stephanie's Apartments Ltd

3.0 star property

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Photo gallery for Stephanie's Apartments Ltd

A marina with multiple boats docked, surrounded by lush greenery and residential buildings.
A room with two beds, a kitchenette, a small refrigerator, a television, and a green door.
A beach with people, inflatable rafts, and boats on the water.
A two-story building with balconies, a flat roof, and a simple facade.
218 | Individually furnished, laptop workspace, blackout curtains

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Massade, Gros Islet
  • Place, Rodney Bay Aquatic Centre
    ‪4 min walk‬
  • Place, Rodney Bay Marina
    ‪7 min walk‬
  • Place, Friday Night Street Party
    ‪9 min walk‬
  • Airport, Castries (SLU-George F. L. Charles)
    ‪13 min drive‬

Room options

Superior Double Room, 1 Bedroom, Kitchen, Hill View

  • Hill view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Double Room, Harbour View, Corner

  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Double Room

  • Hill view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room

  • Hill view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Double Room Single Use

  • Harbour view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Double Room

  • Harbour view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Double Room

  • Harbour view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Double Room, 1 Bedroom

  • Hill view
  • Sleeps 6
  • 2 Double Beds OR 1 Single Bunk Bed
  • Free Wi-Fi

Superior Double Room

  • Hill view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 Single Bunk Bed
  • Free Wi-Fi

Standard Double Room

  • Hill view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Double Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Signature Double Room

  • Hill view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Stephanie's Apartments Ltd

This hotel features 2 beach bars, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area. Housekeeping is available once per stay.
Stephanie's Apartments Ltd offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished. 32-inch Smart televisions come with Netflix.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Stephanie's Apartments Ltd, you're just a quick walk from Rodney Bay Marina. Free WiFi in public areas, 2 beach bars and a coffee shop/cafe are available.
  • Free WiFi
  • The coffee shop/cafe, 2 beach bars and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, meeting rooms and a terrace
  • 7 minutes by foot from Rodney Bay Marina and a 3-minute drive from Pigeon Island National Landmark
  • Airport shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Stephanie's Apartments Ltd. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gros Islet hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 1 per stay; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • 2 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Direct access to the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges USD 10 for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Stephanie's Apartments Ltd

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per person (one-way)
  • Self-parking fee: USD 1 per stay (in/out privileges)
  • Credit card charges are subject to a surcharge of USD 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Stephanie's Apartments Ltd offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 10 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Stephanie's Hotel Gros Islet
Stephanie's Hotel
Stephanie's Gros Islet
Stephanies Hotel Gros Islet
Stephanie's Hotel St. Lucia/Gros Islet
Stephanie's Hotel
Stephanie's Apartments Ltd Hotel
Stephanie's Apartments Ltd Gros Islet
Stephanie's Apartments Ltd Hotel Gros Islet

Stephanie's Apartments Ltd Reviews

Reviews

5.0
Rating 10 - Excellent. 3 out of 33 reviews
Rating 8 - Good. 5 out of 33 reviews
Rating 6 - Okay. 7 out of 33 reviews
Rating 4 - Poor. 7 out of 33 reviews
Rating 2 - Terrible. 11 out of 33 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. My daughter and i spent 4 nights at the property. We were there for the Goodwill games at the Rodney Bay Aquatic Centre so the location was very convenient and access to transportation easy. The property was very clean & the staff friendly and helpful. For a short stay i would definitely recommend Stephanie Apartments.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near to transportation. close to the cricket Ground and the street party and located in a quiet area
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Sujan

Disliked: Property conditions & facilities
Didn’t like anything
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Deepak

Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Martin

Disliked: Staff & service, property conditions & facilities, room comfort

Well past its display date

No....hot water, wi fi in room, instead, there was ......rattling aircon and old fridge very noisy so turned it off. Seal was defective anyway. Room clean but old, dated. Lumpy bed in seeming homemade divan. Tv very poor. Mimimal standards, with nearly dead appliances do not justify the 70.80 usd paid. Not recommended.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly. I was unable to charge my phone because the outlet was not working. Reported the issue and nothing was done. The door was difficult to open. Ironing board falling apart. Had to iron on the bed. Bathroom was dusty. Clothes hangers were not in good condition. Shower is really small. Only got 2 small bars of facial soap. Thankfully I brought my own. Overall I felt like I wasted my money. Definitely not gonna stay there a second time.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff especially Alwin Very courteous and professional service at reception counter very close to rodney bay
Stayed 9 nights in Feb 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jamais jamais jamais. Cafards morts caches derriere le four, clim chauffante très bruyante, frigo remplie d'insectes et bruyant. Jai demande a changer 3 fois de chambre en 1 heure. Enfin bref...
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It has easy access to where you are going. It is surrounded by a fire station, police station and the health centre. Additionally the property is pretty safe.
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Le minimum requis

Personnel très accueillant. Hôtel simple sans confort particulier mais très bien placé.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

William

Liked: Cleanliness, room comfort

Really Basic

A very basic hotel but close to the marina and boatyard. No services and the restaurant was closed. It was clean and no bugs with good AC and TV. Internet was intermittent. Suited my time working to get my boat ready to launch
Stayed 5 nights in Jan 2018
Verified

2/10 Terrible

jet setter

Disliked: Staff & service, property conditions & facilities, room comfort

Not exactly a hotel

We were very disappointed this was more like a back packers stop off than a hotel, with the exception of one member of staff, the staff were generally non responsive and laid back and not forth coming with information either because they didn't know or were not interested as we got different responses from different staff. Bedding and towels were stained and tatty. The room was full of ants and there was no door handle on the inside of the door making it difficult to lock from the inside. The fridge provided in the room did not close properly therefore food could not be kept cold or fresh.
Stayed 2 nights in Jan 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They are theives paid and the act like u didnt

Theives they got the payment and when we arrived they acted like the girl who got the email and which I spoke to over the phone was not around and you have to pay in person again after the received the payment before . Bunch of theives Karma will get you'll though,I am not the first to experience this!!
Stayed 5 nights in Dec 2017
Verified

8/10 Good

eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien placé pour friday, marina et accès taxis

J'ai été agréablement surpris de la propreté et de la qualité du service. En effet, il y a quelques années j'y avais été et le confort la propreté n'étaient pas top.
Verified

6/10 Okay

Bree

Liked: Staff & service
Disliked: Property conditions & facilities

Pratique pour petit budget

Cet hôtel est idéal si vous n'avez pas l'intention de rester dans la chambre toute la journée. Il est situé en face d'une station service, à 8 min à pied de la marina et derrière les arrêts de bus. Le personnel y est très gentil,serviable et accueillant cependant les équipements seraient à revoir(WIFI aléatoire...).
Verified

2/10 Terrible

joelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Du vol - horrible

L'horreur. Du vol. Rien de correspond au descriptif ! tarif exorbitant pour une chambre avec une vitre cassé, un matelas douteux posé sur une planche. Quant à la salle de bain tres sommaire : un filet d'eau à peine tiède, une mini savonnette à la place des produits de toilette gratuits (pour 4), chasse d'eau cassée ....
Verified

6/10 Okay

traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Hotel don't know how to collect payments & notify

Everything about this hotel was as I expected, however, being told that I had not paid because THEY could not access my credit card details, until there-and-then, meant I had to endure 10 minutes of figuring out what happens next. Apparently Expedia do not take money out of you account, but the hotel does. Never heard or experience this but was asked to sign a transaction there and then for payment covering the room. Still out and about travelling, so don't know if I have been charged twice. Pathetic!
Verified

4/10 Poor

Yachtsman

Disliked: Cleanliness, property conditions & facilities

Cheep OK hotel

It is a cheep hotel close to the Marina. Well functioning air condition, TV and microwave in the room. Nothing fancy but fairly clean - no cocroaches or other little critters. Staff not very fast but friendly and helpful.
Verified

4/10 Poor

RUSTER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien placé

Hotel bien placé mais confort restreint
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel correct et pratiQue quand on est en groupes. Confort minimum mais chambre propre.
Verified

10/10 Excellent

shonnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no regrets

Hotel was nice, A.C and refrigerator worked really nice, the kids were comfortable and had no complaints, service was excellent, the receptionist Uranda was really nice, I liked the fact the bus stop was near only 2 mins walk and the hotel was very close to Rodney Bay Mall,we had a blast n felt comfortable, will advice anyone to stay there.
Verified

4/10 Poor

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quand le tourisme dérapage à Ste Lucie .....

Prestation à revoir ( y compris Label )Pas d'eau chaude .Le débit d'eau qui sort du pommeau de la douche est un filet .La diffusion télé nulle . Bruyant entre 22h00 et 06h00 . Impossibilité de se reposer comme prévu .Aucun geste commercial malgré nos réclamations le lendemain de notre 1ère nuit et que les rideaux sont baissés , les longs W-E . Positif le positionnement géographique de l'hôtel . Penser d'informer office du tourisme de Ste Lucie Cordialement , CV
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Nice hotel and location

We spent 4 days during Jazz Festival. Transportation between venues was good. Hotel was within walking distance to beach, bars and restaurants.
Verified

8/10 Good

Edward C

Liked: Cleanliness, property conditions & facilities

Nice Family run Hotel. Family is pleasant

Family / staff is accommodating and can be contact ahead of time for additional request. Hotel rooms are colourfully named and themed. Once you have pass through the maze of hall ways and small flights of steps, you arrive at your quaint abode. Some with balcony. I almost thought they had giving me the wrong room. It had look like a bridal or honeymoon prepared room. There lying on the bed was a towel crafted cat, laying holding a Rose (fake). Some things you would expect to see in a cruise cabin. Internet sucked when crowded with every living soul who is checked in , All, that it is right there convenient to a lot h
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Clean but.....

It served its purpose for a one night stop over, the bed was clean,although this consisted of hardboard and a mattress on top (although comfy) the room was clean but decor and furniture needed updating.