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Hotel Castilla y León

2.5 star property

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Photo gallery for Hotel Castilla y León

Interior detail
Standard Double Room, 2 Double Beds | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Exterior
Exterior detail
Shower, free toiletries, towels

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
González Ortega #77 Colonia Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Degollado Theater
    ‪9 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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The price is €45
includes taxes & fees
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About this property

Hotel Castilla y León

This smoke-free hotel features conference space, concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance and a porter/bellboy are on-site.
Hotel Castilla y León offers 70 accommodations, which are accessible via exterior corridors and feature a safe and free toiletries. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Castilla y León, you're connected to a shopping centre and just a quick walk from Guadalajara Cathedral. Features include free WiFi in public areas and free self-parking, plus meeting rooms.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute walk from Guadalajara Cathedral and a 3-minute drive from Avienda Chapultepec
As a guest of Hotel Castilla y León, you'll find tour/ticket assistance, concierge services, and express check-out. WiFi is free in public spaces. Hotel Castilla y León also features a front desk safe and a porter. Limited free parking is available on a first-come, first-served basis.

This Guadalajara hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y León Hotel
Hotel Castilla y León Guadalajara
Hotel Castilla y León Hotel Guadalajara

Hotel Castilla y León Reviews

Reviews

6.4
Rating 10 - Excellent. 63 out of 545 reviews
Rating 8 - Good. 161 out of 545 reviews
Rating 6 - Okay. 175 out of 545 reviews
Rating 4 - Poor. 65 out of 545 reviews
Rating 2 - Terrible. 81 out of 545 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities, room comfort

Deteriorado

Esta es la tercera vez que visitó este hotel y la verdad cada vez está peor , más deteriorado, sábanas rotas , el vitropiso del piso de las escaleras de la estrata están todos rotos y sueltos , lo único bueno es que está muy céntrico , pero ps está pasable por el precio ( si reservas por internet ,por qué si no es así ,no vale la.pena ya que el hotel por si solo cobra casi $700 la noche)
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
LLamé para cancelar y NO ME CANCELARON LA RESERVACIÓN. TAMBIEN LES MANDÉ MENSAJE POR CORREO. ME LA COBRARON SIN UTILIZAR EL HOTEL. ESA ES MI MOLESTIA.
Stayed 1 night in Jan 2021
Verified

8/10 Good

Leticia

Liked: Cleanliness, staff & service

Oportuno

La cama muy incomoda pero con el cansancio no se siente jijiji, muy buen precio siempre y cuando lo haga en linea, muy centrico, personal amable, tranquilo.
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

ROSALBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO ME ENCANTO, LA FACHADA DEL LUGAR HACE PENSAR OTRA COSA PERO YA ESTANDO ADENTRO MUY BONITO, LUGAR TRANQUILO, LO RECOMIENDO PARA DORMIR
Stayed 1 night in Sep 2020
Verified

6/10 Okay

Rosendo

Liked: Cleanliness

Problemas con el check in

Me hicieron la reservación u pago online. Cuando llego al hotel resulta que aparece como no pagada y aunque les mostré la información donde decía pagada insistían que no, me tuvieron esperando como 35 min En lo que arreglaron eso y por fin me dejaron tomar mi habitación.
Stayed 1 night in Sep 2020
Verified

8/10 Good

MarioFelix

Liked: Cleanliness
I like the location and the access to a very important places to visit and you can go walking. My room looked poor on some of the furniture and bed sheets.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

Las fotos del hotel muy bonitas...pero al llegar...todo lo contrario!...feas habitaciones con sábanas rotas y el baño percudido de mugre!...pésima experiencia...
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
habia cucarachas en el establecimiento nunca me habia pasado en estancias pasadas
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
I've lived in Mexico 13 years. For the price it is a GREAT deal. My room was small with a king bed but the location is great. I would make this my first choice for a discount hotel anytime I go to Guadalajara. The staff jumped at every one of my requests, polite, friendly, clean. Walk out the door to the corner and have great coffee. 10 Blocks from San Juan de Dios the largest market in Mexico. I can't say enough and I travel often.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio el colchón. Servicio pésimo y las almohadas horribles.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En las noches se escucha mucho ruido, el servicio en general bien. Limpio y el personal atento tiene muy buena ubicacion se puede desplazar caminando al centro
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Jahir Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción en Guadalajara

Buena ubicación. Relación calidad precio aceptable. Trato amable del personal. El hotel atendió nuestro requerimiento en cuanto a asignación de habitación y otros.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel por la zona en que se encuentra muy cerca de todo, la atencion, muy limpio todo tambien. Claro que vuelvo al hotel castilla y leon👌👍
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and sights. Clean. Quiet.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Disliked: Staff & service
El aseo no me gustó. Lo que me gustó fue a tranquilidad
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mobiliario viejo. Aseo insuficiente. Ropa de cama no muy limpia y problemas con el agua caliente
Stayed 1 night in Jan 2020
Verified

8/10 Good

EVC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es cordial y amable. El hotel tiene una buena ubicación.
Stayed 8 nights in Dec 2019
Verified

6/10 Okay

Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mala estancia

En general estuvo regular, sé que no es un hotel de lujo pero hay cosas básicas que deben asegurar, no había reglamento, había gente gritando y corriendo por los pasillos en la noche y muy temprano, no dejaban dormir y nadie ponía orden, las toallas estaban rotas, la verdad no me gustó nada, muy incómodo.
Stayed 8 nights in Dec 2019
Verified

2/10 Terrible

Ana Rosalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia

La verdad esperaba más del hotel, esta muy descuidado, todo esta muy desgastado, poca higiene hay cucarachas y pulgas además de una gotera en el techo, no me gusto para nada.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Es muy céntrico. Falta cambiar colchones, almohadas, sábanas, cortina del baño, barrer. Vi un ratón
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place Very Dirt and noise
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Cesar

Disliked: Staff & service

Nomás me toco mal servicio

Ojalá se mejore el trato, Diana, se la pasa en el celular, le solicite Shampo y fue Omisa.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pase muy mala noche.

Muy rudas las Srita. Lourdes y Diana, parecen las dueñas del hotel. No me pusieron shampo
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Xoctchil Norelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo

Olia feo sucio mal muy mal
Stayed 1 night in Nov 2019
Verified

8/10 Good

Luis Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente ubicacion y servicio
Stayed 2 nights in Nov 2019