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Casa Kloster Hotel Boutique

4.5 star property
VIP Access

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Photo gallery for Casa Kloster Hotel Boutique

Indoor pool
Restaurant
Outdoor dining
Front of property
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
32 Calle de Alonso, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪2 min walk‬
  • Place, Union Garden
    ‪2 min walk‬
  • Place, Alley of the Kiss
    ‪3 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Standard Studio, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, Balcony

Premium Studio Suite, Balcony | Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Premium Studio Suite, Balcony

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premium Studio Suite, Terrace

Premium Studio Suite, Terrace | View from room

Premium Studio Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Studio Suite, Terrace

Terrace/patio

Signature Studio Suite, Terrace

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 2 Queen Beds, Balcony

Premium Studio Suite, 2 Queen Beds, Balcony | View from room

Premium Studio Suite, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Casa Kloster Hotel Boutique

Luxury hotel with an indoor pool, steps from La Paz Square
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area.
Casa Kloster Hotel Boutique offers 24 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down duvets and premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
During your stay at Casa Kloster Hotel Boutique, you're just a quick walk from La Paz Square. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from La Paz Square and University of Guanajuato
  • Cats and dogs welcome for a fee
Casa Kloster Hotel Boutique offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Kloster Hotel Boutique.

Smoking is allowed in designated areas at this 4.5-star Guanajuato hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Casa Kloster Hotel Boutique has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 215 for adults and MXN 215 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 215 for adults and from MXN 215 for children
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Kloster Guanajuato
Casa Kloster Hotel Boutique Hotel
Casa Kloster Hotel Boutique Guanajuato
Casa Kloster Hotel Boutique Hotel Guanajuato

Casa Kloster Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 179 reviews
Rating 8 - Good. 20 out of 179 reviews
Rating 6 - Okay. 8 out of 179 reviews
Rating 4 - Poor. 7 out of 179 reviews
Rating 2 - Terrible. 5 out of 179 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great beds and pillows. Friendly staff and wonderful breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent and clean rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities
Room spotless
Stayed 4 nights in Oct 2025

10/10 Excellent

Zulma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved Casa Kloster. Guanajuato is just a gem and Casa Kloster is the best hotel - the rooms are smaller but it makes it up with the Serbians atmosphere.
Stayed 2 nights in Sep 2025

4/10 Poor

Jaqueline

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was very loud, restaurant staff was very rude and the service was horrible. We were told that the cream for coffee was limited and she no longer attended to our table. Overall very expensive for the quality of the hotel.
Stayed 5 nights in Oct 2025

10/10 Excellent

gonzalo o

Stayed 2 nights in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Meh
Stayed 2 nights in Oct 2025

8/10 Good

Erik

Stayed 2 nights in Oct 2025

8/10 Good

Aglay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
Stayed 3 nights in Oct 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean hotel in the heart of it all!
Stayed 2 nights in Oct 2025

2/10 Terrible

Sonia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel just meters from downtown
Stayed 3 nights in Oct 2025

8/10 Good

teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, but overpriced without included breakfast I recently stayed at Casa Kloster via Expedia. The room was clean, good air conditioning, staff were friendly, and the location was convenient. However, I felt that the price was too high for what was offered — the cost didn’t include breakfast, and that really made a difference. For the price paid, I expected more amenities or some complimentary breakfast at least. Overall, good hotel. Would recommend checking what is included before booking and comparing with other options.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. In the centre and the staff were great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nallely

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2025

6/10 Okay

Jose Juan

Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Stayed 2 nights in Sep 2025

10/10 Excellent

Uriel Jr.

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent staff.! Nice place to stay its classy, clean I felt safe and comfortable their staff is so helpful and welcoming! Restaurant for breakfast, brunch, lunch and dinner was delicious! Gloria was so helpful and attentive with a very positive attitude and amazing service! Will definitely come visit again when I’m Guanajuato !
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, walking distance to everything, clean hotel and large shower and comfortable bed a very good king size bed
Stayed 4 nights in Aug 2025

10/10 Excellent

milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool, ac was a little weird to figure out, I’ve never been in a hotel that offers you bathrobes and slippers! I loved this
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica, Flower Mound

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience with my family !!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location everything is really close to the location, great customer service
Stayed 3 nights in Aug 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff and perfect location to view all the sites. I would have preferred an outdoor pool, but otherwise it was a very nice clean pool.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashley

Stayed 1 night in Aug 2025