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Richwood Garden Hotel

4.0 star property

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Photo gallery for Richwood Garden Hotel

Indoor pool, outdoor pool
Daily buffet breakfast for a fee
Lobby
Shower, rainfall showerhead, designer toiletries, hair dryer
Interior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Dabandi District, Provincial Road S358, Humen Town, Dongguan, Guangdong, 523929
  • Place, Wanda Plaza Humen
    ‪5 min drive‬
  • Place, Humen Park
    ‪6 min drive‬
  • Place, Chang an Square
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, down duvets, minibar, in-room safe

Superior Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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The price is €87
includes taxes & fees
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Parklane Hotel

About this property

Richwood Garden Hotel

2 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a poolside bar.
Richwood Garden Hotel offers 430 accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature down duvets. 37-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Dongguan hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
With your stay at Richwood Garden Hotel, you'll be connected to the convention centre and close to Humen Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by car from Humen Park and 9 minutes from Humen Square
Richwood Garden Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces.

A business centre and 6 meeting rooms are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Richwood Garden Hotel. You'll have access to the health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Dongguan hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Richwood Garden Hotel has 2 restaurants serving breakfast, lunch and dinner.
OPUS JAPANESE RESTAURANT – This restaurant overlooks the garden and specialises in Japanese cuisine. Reservations are required. Open daily.
RICHWOOD RESTAURANT – This poolside buffet restaurant specialises in Chinese cuisine and only serves dinner. Open 24 hours. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 50 for adults and CNY 38 for children
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • OPUS JAPANESE RESTAURANT
  • RICHWOOD RESTAURANT

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • On a lake

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Richwood Garden Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 50 for adults and from CNY 38 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Richwood Garden
Richwood Garden Dongguan
Richwood Garden Hotel
Richwood Garden Hotel Dongguan
Richwood Garden Hotel Hotel
Richwood Garden Hotel Dongguan
Richwood Garden Hotel Hotel Dongguan

Richwood Garden Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 7 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

SUK YEE ALICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
多次入住！
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Food, service and pool side I hurt mat foot badly and staff wasn't interested at all!
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Jinwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Very clean and comfortable swimming pool.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Wayne

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Dissapointment at The Core

The hotel is very nice, but service is very sub-standard and inconsistent. They show many places to eat, but many are not staffed and the open times vary day to day. Service for the rooms is very hit and miss. Shame that such a nice facility fails on such a basic level. Breakfast is TERRIBLE as well.
Stayed 4 nights in May 2019
Verified

10/10 Excellent

waimui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店整潔舒適，非常滿意，如果有車去虎門市區就好
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Man Yiu

Good for hot spring.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Jack

Liked: Staff & service, property conditions & facilities
Overall is satisfied
Stayed 1 night in Jul 2018
Verified

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is adequate for a business trip for 1 or 2 nights not a lot around in the area but the food just passes. WIFI is a little slow
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Verified traveller

霉味很重，在走廊和房間都有。 餐廳的食物很差。 酒店動線很亂，指標也不清楚，想逛一下，都會迷路
Stayed 1 night in Aug 2017
Verified

6/10 Okay

ChiChiu

Liked: Cleanliness, room comfort
Disliked: Staff & service

休閒酒店

處理訂房確認，非常差，經常沒法找到預定，已經2次，要客人自己去處理，沒有認真處理，令人有點生氣。
Verified

8/10 Good

Chi Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高

性價比高
Verified

6/10 Okay

Sin Kwan

交通不便，衞生有待改善

酒店面積很廣，房間也很大，但交通真的不方便，無論坐火車或巴士也必須再轉車。酒店接待處員工對網上訂房的流程不熟悉，要花一段時間才找到客人的名字，另外酒店衞生有待改善，房間的電話居然滿佈霉點，早餐的牛油內竟有一群死螞蟻，把我的朋友嚇慌了。其實酒店四週環境不錯，旁邊已是水庫，天氣好時，沿著水庫散步也很舒適。
Verified

8/10 Good

Chiu wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel with beautiful surroundings:)

Not only the well maintained room and facilities, there is unexpected beautiful surroundings. Buffet breakfast provides varieties of foods. The only comment is its Wifi is a little bit slow!
Verified

6/10 Okay

Verified traveller

游池沒有提供游帽要自費才可游泳

當我去到check in 時沒有已訂房資料， 等了很久都辦不到入房手續，最後要打電話到香港Expedia 求助，才能入住。所以質數很差
Verified

10/10 Excellent

CHU CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

很棒的飯店，下次有機會還要去住^.^
Verified

6/10 Okay

Franck

Disliked: Cleanliness, property conditions & facilities

Chambre sale

Hotel sans charme et très éloigné de la ville. Pour passer icognito c'est parfait. Le ménage laisse vraiment à désirer, ma chambre est restée sale pendant trois jours pas un seul coup d'aspirateur... L'hotel est veillissant, il n'est pas entretenu, c'est dommage car il est superbe avec aussi une belle piscine au centre. Sinon c'est très calme et je m'y suis senti à l'aise. Les chambres sont très spacieuses.
Verified

4/10 Poor

Peter

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Urgent need for upgrade

I can see this was once a very nice resort but not any more. It's weird to see so many good reviews about this hotel. It's old and needs a major upgrades to maintain 4 star level. Just looking at the current room condition, it's only a 2 star hotel. The hotel was really empty and was sad to see a live singer singing by herself at the lounge without any customers. They don't have a central heater so my room was a little cold. I called the front desk and they brought me the portable heater which was very nice.
Verified

6/10 Okay

MIKYUNG

이번엔 정말 실망스러운^^;;

일전에 출장차 묵었던바있던 호텔이라 묻지도 따지지도않고 묵었다 한국서 호텔스닷컴을 통해 예약을 했다가 일정이 바뀌어 급히 취소를 하고 다시 예약을 해서 갔는데 밤 10시경에 호텔체크인을 하려하니 계속 캔슬된 예약만 확인이 된다고함 난 분명히 지불을 했고 확약번호도 확인을 시켜줬지만 그래도 않된다하며 데파짓을 1000위엔을 내라함 난 지불을 완료하였으니 확인하는동안 데파짓은 500위엔을 내겠다하니 그러라함 역시나 미니바는 봉쇄되있는 그리고 최근자에 한 반년이상은 사람의 인적이 없는 구석구석 먼지와 곰팡이가 드글드글한 룸을 내주었다 정말 실망스러워 다시는 이호텔을 안가야겠다고 다짐을 함 다음날 체크아웃 하는 내내 예약캔슬과 확약확인이 정말 더뎌서 공항에 늦을뻔함 두번다신 안오리라~~~
Verified

10/10 Excellent

오리지날미인

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

힐링하기좋은 리조트삘납니다^^*

출장차 큰아이를 맞길때가 마땅치않아 데리고 갔는데 4성급이라 표시되어있고 시설도 갖춰진듯하여 예약을 하고 새벽 4시경에 도착 입구가 좀 애메하긴하나 (아파트단지와 같이이용하는듯) 그래도 멀리서부터 규모가 엄청큰 그것도 호숫가에 객실에 들어서선 암만밖을 둘러봐도 창밖에 뭐가있는지 구별이 않됐지만 아침이 밝아 아들래미와 조식을 먹으러 내려가보니 왠만한 리조트마냥 고즈녁하고 아기자기한 둘러볼거리와 스포츠센터 및 키즈센터 실 내외수영장 ... 휴가차 갔다면 힐링하기좋을법한 요소를 두루 갖췄습니다 밤에도 아파트단지와 입구를 같이써서 오히려 산책삼아 한바퀴돌면 편의점 재래가게 음식점 약국등등 말도않통하는 중국서 안심하고 한바퀴돌만합니다 아 근데 나중에 알게된점은 그옆아파트단지주민은 지역디씨가되서 호텔스닷컴가격보다 만원정도 더 저렴하더라고요^^;;
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

more than expected!

The value is more than the price paid, which is out of my expectation. I would come again or recommend to others who plan to stay in Humen.
Verified

8/10 Good

EY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite good

Good service, good restaurants, excellent room (the balcony is great), reasonable price. Limited recreational activities, only the swimming pool is free of charge and all others (table tennis, pool, snooker, etc) are chargeable (about market price).
Verified

2/10 Terrible

Maya

Stayed 1 night in Mar 2026
Verified

8/10 Good

KWAI MING ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

zongxian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019