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Hotel Casa Veranda

3.5 star property
VIP Access

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Photo gallery for Hotel Casa Veranda

Exterior
Master Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Balcony view
Junior Suites, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Spa
  • Kitchen
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Embassy of Mexico in Guatemala
    ‪8 min walk‬
  • La Aurora Zoo
    ‪14 min walk‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suites, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 2 Double Beds

Master Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Master Suite, 2 Double Beds

  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Master Suite 1 King Bed

Master Suite 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Master Suite 1 King Bed

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Wyndham Garden Guatemala City

  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1422)
The price is €128
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Wyndham Garden Guatemala City

About this property

Hotel Casa Veranda

Hotel with a restaurant, steps from Avenida La Reforma
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, spa services and a meeting room.
Hotel Casa Veranda offers 90 air-conditioned accommodations with a safe and free newspapers. Televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a bath and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, facials and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Veranda. During your stay, you're just a quick walk from Avia Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at La Pergola
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Avenida La Reforma and 8 minutes on foot from Embassy of Mexico in Guatemala
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. An airport shuttle (available on request) is available for a fee. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the business-friendly Hotel Casa Veranda.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
La Pergola – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Spa

  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 23 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Casa Veranda offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto Diego Chivalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here. Hotel staff is friendly and very helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Shailesh

Stayed 2 nights in Feb 2025

10/10 Excellent

Deivis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Dennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

It was amazing I loved the hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

JUAN, Zebulon

Travelled with family
Liked: Cleanliness, staff & service, amenities
there were cockroach in our room
Stayed 3 nights in Jan 2025

8/10 Good

ELVIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, spacious, safe and friendly staff, I would recommend this place,I would go back again..
Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Stayed 2 nights in Feb 2025

8/10 Good

Alexandra

Stayed 1 night in Jan 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy to walk to many restaurants in the area. Easy to get an uber or taxy, and most of all the staff. Very very friendly staff. Laundry service, and ATM services inside the hotel area, also a breakfast buffet and a restaurant that has many food options within the hotel and a bar. The room has a separate living room with a kitchen. I always have a great experience. This would be my third long stay while visiting Guatemala 🇬🇹 ❤️
Stayed 2 nights in Feb 2025

10/10 Excellent

Bismarck

Stayed 1 night in Jan 2025

4/10 Poor

Jeff

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Laura

Business traveller, Travelled with group
They are amazing here just make sure you take a picture of your out going laundry. I really think they are very nice . Monica is excellent cleaning the room very nice house keepers always friendly
Stayed 14 nights in Jan 2025

6/10 Okay

Viking

Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zulma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025

6/10 Okay

Emely

Travelled with family

Ok for the night

A little more outdated and not a lot too offer.
Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ericka

Bonitas recamaras limpias y bufet espectacular
Stayed 1 night in Jan 2025

6/10 Okay

Laura McLean

Liked: Cleanliness, amenities
It is a nice property but it seems something always doesn’t work? Sometimes fridge, coffee pot now the phone doesn’t work Have noticed staff and management has improved over the last month. With the rates the hotel is good . I’m sure you will enjoy the hotel and central location
Stayed 5 nights in Jan 2025