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The Plaza Inn & Suites

2.5 star property

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Welcome to our reception area, where friendly staff are available to assist with your stay. The reception desk features a comfortable seating area and a selection of framed artwork.
Relax in this stylish indoor space with a mezzanine level, multiple tables, and comfortable seating.
Two double beds with patterned bedspreads, wooden headboards, and a curved ceiling create a classic hotel room ambiance.
Relax by the pool surrounded by lush greenery and enjoy a meal at one of the two tables.
Compact kitchen with microwave, dishwasher, and sink, featuring a chair at the counter.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Maryland Theater
    ‪3 min drive‬
  • Hagerstown Premium Outlets
    ‪5 min drive‬
  • Pennsylvania Dutch Market
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Poolside

1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

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Welcome to the APM Inn & Suites, where guests can check in at the reception desk.

APM Inn and Suites

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.3 out of 5, (245)
The price is €59
for 1 room
includes taxes & fees
2 Aug - 3 Aug
APM Inn and Suites

About this property

The Plaza Inn & Suites

Hotel in Hagerstown with 24-hour front desk and indoor pool
An indoor pool, conference space and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, ATM/banking services, a banquet hall and a vending machine are on-site. Housekeeping is available on request.
The Plaza Inn & Suites offers 145 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Plaza Inn & Suites, you'll be within walking distance of Hagerstown Dog Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include 3 meeting rooms, conference space and a lift
  • Just a 2-minute drive from Hagerstown Dog Park and a few minutes from Maryland Theater
  • Dogs welcome for a fee (restrictions apply)
The Plaza Inn & Suites offers its guests an indoor pool, a vending machine, and an ATM. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Public spaces have free WiFi. Free self parking is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

The Plaza Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 117 out of 470 reviews
Rating 8 - Good. 68 out of 470 reviews
Rating 6 - Okay. 71 out of 470 reviews
Rating 4 - Poor. 76 out of 470 reviews
Rating 2 - Terrible. 138 out of 470 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Larry

Stayed 1 night in Apr 2025

4/10 Poor

Ashley

Travelled with family
Disliked: Amenities
Indoor pool was far too cold to swim in. There was no breakfast. They didn't have a roll-away bed. The room phone didn’t work. Luckily we arrived later in the evening and left early in the morning and only needed a place to sleep.
Stayed 1 night in Apr 2025

2/10 Terrible

Rudolf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crackhead City

Ceackheads working around and living in this hotel, bothering me by asking to sell them drugs??!! Hagerstown you can’t make this up
Stayed 1 night in Mar 2025

2/10 Terrible

Dakota

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

⚠️⛔️⚠️*WARNING* ⚠️⛔️⚠️

*Obvious drug usage on the property. The live in tenants lay around in the lobby and hang out around the entrances. *PHOTOS ON THE APP AND WEBSITE ARE VERY OLD AND NOT UPDATED TO SHOW THE SEVERITY OF NEGLECT TO THIS PROPERTY. THIS PROPERTY HAS BEEN TAKEN OVER BY NEW SLUM MANAGEMENT. THEY CONTINUE TO USE 20 YEAR OLD PHOTOS TO LURE IN UNLUCKY HOTEL RENTERS THE PLAZA INN & SUITES SOUNDS LIKE IT IS ABOUT TO BE A GRAND STAY AND AFTER SEARCHING THROUGH PHOTOS YOU REALLY THINK THIS IS ABOUT TO BE AN AMAZING BOOKING. NOTHING BUT FALSE ADVERTISING. * The Manager(Indian lady), after receiving my complaint to the online chat within the hotels.com app, banged on my door and she opened the door to my rented room and started to scream at me about the complaint . Read carefully. She ENTERED my room, all recorded on their own camera system. She opened the door while it was locked and I was inside. She entered the room. There is already a gap under door and you can see into the hallway from your room as is! UNSAFE! * the felon with the tattoos didn’t give me any problems and was very polite because he knew the Indian lady messed up when she did that. We left immediately and did not stay the night or the follow night as it was a two night stay. —Cigarette burns in blankets (a lot). Smells of cigarettes in the hallway,Rusty door hinges, AC unit made noise the whole 25 minutes we were there. No tv, busted furniture, dusty dirty room, lamp shades rusty and yellow. terrible bed. Loud!
Stayed 2 nights in Mar 2025

2/10 Terrible

Noelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe Area

2/10 Terrible

Janneke

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Roxana

Disliked: Cleanliness, staff & service, property conditions & facilities
the bathroom the water won't drain on the shower
Stayed 1 night in Nov 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sean, Philadelphia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Always review the reviews before you book. I forgot to do that. All details aside, this place is unsatisfactory to anyone with basic standards. The staff was happy to move me to another room and was polite and professional.
Stayed 1 night in Feb 2025

8/10 Good

Charlie

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. The king size bed I stayed in, was super comfortable. Thanks
Stayed 1 night in Feb 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Place

Horrible, asked for some towels thae lady at front desk wouldnt give. Then went to take a shower and the water wouldn't drain. Due to the service and the lack of professionalism I left after 30 mins! Not only that they told me I wasnt allowed to bring a friend. My advice is don't be cheap when getting a room!
Stayed 1 night in Feb 2025

6/10 Okay

John

Wasnt bad
Stayed 2 nights in Feb 2025

2/10 Terrible

Dwayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

LeVar Tyson-Ames

Stayed 1 night in Feb 2025

2/10 Terrible

Serena

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They took my money and did not fulfill their duty of service which breached the contract. They refused to refund my money and kept saying that Expedia refunds not them. The one employee that resembles an apple nearly knocked over my son who was 5. She cut in between new and my kids when she walked by even tho she could’ve walked anywhere else. It was so rude
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again.
Stayed 1 night in Feb 2025

8/10 Good

Denise

Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Barry

Business traveller, Travelled with partner
Disliked: Amenities
Towels and wash cloths were old and thin..not real clean
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Stink Bugs

We killed two stink bugs in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla, Hagerstown

Stayed 1 night in Dec 2024

8/10 Good

Kayla, Hagerstown

Travelled with partner
Liked: Property conditions & facilities
Room is very spacious
Stayed 1 night in Jan 2025

2/10 Terrible

Raymeko

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and not safe.
Stayed 1 night in Dec 2024