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Sea Stars Hotel

5.0 star property

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Photo gallery for Sea Stars Hotel

Lobby sitting area
Couples treatment room(s), hot stone massages, facials
Front of property – evening/night
Indoor pool, outdoor pool
Lobby lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1/3A Le Hong Phong, Ngo Quyen District, Hai Phong, 180000
  • Place, Parkson TD Plaza
    ‪13 min walk‬
  • Place, Conference Center Hai Phong
    ‪7 min drive‬
  • Place, Lach Tray Stadium
    ‪7 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, City View

Select Comfort beds, minibar, in-room safe, desk

Superior Room, 1 Double Bed, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | Select Comfort beds, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Select Comfort beds, minibar, in-room safe, desk

Superior Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Sea Stars Hotel

This smoke-free hotel features 2 restaurants, an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Sea Stars Hotel offers 90 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. There are 20 treatment rooms including rooms for couples. Services include hot stone massages, facials and manicures and pedicures.
During your stay at Sea Stars Hotel, you'll be within walking distance of Parkson TD Plaza. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a swim-up bar and a poolside bar
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 14 minutes on foot from Parkson TD Plaza and a 3-minute drive from Hai Phong Museum
  • Airport and train station pick-up shuttle service available for a fee
Sea Stars Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury Sea Stars Hotel. You'll have access to the indoor pool and health club at a partner property. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking is available.

This Art Deco Hai Phong hotel is smoke free.

Jupiter Restaurant – This buffet restaurant serves breakfast, lunch and dinner. Open 24 hours.
Asian Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asian Restaurant
  • Jupiter Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 20 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • Lift

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sea Stars Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 2900000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 200000 per vehicle (one way)
  • Rollaway bed fee: VND 2900000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sea Stars Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Sea Stars Haiphong
Sea Stars Hotel
Sea Stars Hotel Haiphong
Sea Stars Hotel Hai Phong
Sea Stars Hai Phong
Sea Stars Hotel Hotel
Sea Stars Hotel Hai Phong
Sea Stars Hotel Hotel Hai Phong

Sea Stars Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 45 reviews
Rating 8 - Good. 24 out of 45 reviews
Rating 6 - Okay. 6 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 5 out of 45 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Bryan

Liked: Cleanliness, room comfort
Sound isolation in room is vey bad...... Will chose another hotel next time..
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
ベットの硬さ・部屋の広さ具合・朝食のビュフェが良かったです。
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
特に愛想もなく挨拶もこちらがしないと返ってこないですが施設自体は特に問題はなく快適です。 １２時ぐらいにチェックインしてのですがお知らせしていたらそれ以降でも大丈夫そうでした。 ホテルの外の騒音も聞こえはしますが特に問題はありませんでした。
Stayed 1 night in Nov 2018
Verified

8/10 Good

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is ok

It’s close to airport. Nice breakfast. A bit pricy compared to other hotels
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt rent och fint hotell med hjälpsam personal. Frukost med allt man kan tänka sig.
Stayed 3 nights in Jan 2018
Verified

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service

OMG horrible. Just don't, trust me, don't.

Where do I begin, every step was an awful experience and the room service seafood made me sooo sick, sicker than I have been in years. They are shady dishonest bad people through and through!
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

강광순

Disliked: Staff & service, property conditions & facilities, room comfort

형편없었다

공사로 인하여 너무 시끄러웠다
Verified

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネスで泊まるだけであれば特に不満のないレベル。　立地を考えると致し方ないが、周辺にもう少し飲食店等あればいいのに・・・と思った。
Verified

8/10 Good

HOIJONG

Liked: Cleanliness, staff & service, room comfort

깨끗하지만 시설은 좀 오래되어 보임.

Vic mart와 쇼핑센터가 걸어가기는 애매한 위치이고 택시(30,000vnd)타기는 좀 짧은 위치해 있고, 주변에 먹을 곳이 마땅하지 않음. Van Cao 에서는 택시로 15분 정도 거리 멀지 않은 곳에 한국음식점과 편의점이 있음, noi bai airport 가는데 Call Tax로 3시간 정도 걸림.
Verified

2/10 Terrible

kukhwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1~2성급 안전x 직원x 분위기x

6층인데도 불과하고 창문에 펜스등 안전장치가 전혀 되있지 않더군요 높이도 제가 키가 큰편이 아닌데 허리에 딱 걸치더군요 상당히 위험하게 느꼈고 방은 생각보다 좁고 분위기도 어두침침한게 별로더군요 무엇보다 돈 뜯을라고 트집을 잡는데 어이가 없더군요 수건에 뭘 좀 묻혔더니 안지워지는것도 아니고 세탁하면 될것을 3달러를 달라하더군요 기분이 나쁘지만 돈지불하고 4성급 호텔이 서비스가 이정도 밖에 안되냐고 했더니 객실 올라가자마자 전화가 오더군요 컵하나가 안보이던데 깨트린거 아니냐고ㅎㅎ 컵은 비린내나서 구석에 놓고 쓰지도 않았는데 직원들 썩을대로 썩었더군요 한국사람이나 외국사람만 보면 돈 뜯을라고 하는 후진국 클라스 다시는 이런 2성급도 안되는 모텔 예약할일 없을듯 합니다 3.5~ 4성급 호텔 아닙니다 1~2성급 모텔입니다.
Verified

4/10 Poor

Duong Minh

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not good hotel to stay, even im smoker i still not able to handle the smell of the cigarette smoke inside the room when i check in The hotel is just good looking at ground & first floor, everything else is very old
Verified

8/10 Good

Verified traveller

Liked: Staff & service
価格の割に部屋が広いのでゆったりは出来ますが、部屋の内装は古いです。 ホテルそのものはリノベーションして綺麗になっています。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
무료 사우나 이용권을 줘서 잘 사용했습니다.
Verified

8/10 Good

リリー

Liked: Cleanliness, property conditions & facilities, room comfort

きれいで、朝食OK

きれいで、朝食が結構おいしかったです。備え付けの果物が無料か有料かわからなかった。表示するかチェックインのとき、説明してほしかった。
Verified

8/10 Good

Tingting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near airport

Near airport, they will keep your passport until check out
Verified

8/10 Good

SEOKSU

Liked: Cleanliness, staff & service, room comfort
나름 가격대비 괜찮은곳 이었습니다.
Verified

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장으로 숙박하기에 좋습니다.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I stayed here briefly before leaving on a ferry to Cat Ba. The hotel is located close to the airport, on the main road leading to it. Staff was friendly and helpful. The hotel has seen better days, but overall the was in decent condition. The breakfast was decent, a combination of Asian and Western dishes.
Verified

10/10 Excellent

SANGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장에 좋습니다

좋았습니다
Verified

4/10 Poor

Charlie

Disliked: Cleanliness, property conditions & facilities, room comfort
I stayed in this hotel from Sep 7 for 5 nights. TV is broken (No picture only sound), shower holder doesn't hold the head, and the room was not clean at all. NO MAINTENANCE AT ALL.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ハイフォンで泊まるならこのホテルです。 周囲には何も有りませんが、快適に部屋で過ごせます。
Verified

6/10 Okay

MyungJin

편의 시설만 빼면 만족스럽네요.

객실과 서비스는 나쁘지 않았으나 편의시설이 홈페이지 내용과 달랐어요. 마사지나 스파는 이용객이 만이 없어 제대로 운영되지 않는듯 했고 수영장은 유료라 이용객이 더 없는 것 같더군요. 결국 이용해 보지못했답니다. 편의 시설을 이용하실 생각이라면 권해 드리고 싶지 않네요. 하지만 직원들도 친절하고 위치가 시내와 가깝기 때문에 불편은 없었습니다.
Verified

8/10 Good

ゴリしゅん

Liked: Staff & service, room comfort
少し郊外にあるホテルでした。 当日は台風直撃で外は大雨でしたが部屋は大丈夫でした。 時間が遅かったのかマッサージはやっていない様な感じでした。
Verified

10/10 Excellent

Youngil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

하이퐁 시스타즈호텔

아주 좋아요.
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

so so

The room is clean.