Crystal Hotel Hangzhou Xixigu Tianmushan
4.5 star property
Choose dates to view prices
Photo gallery for Crystal Hotel Hangzhou Xixigu Tianmushan
Popular amenities
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Gym
- Breakfast available
Explore the area
Floor 1, No. 50-51, Building 5, 4th to 10th Floors,, Lingxi North Road, Liuxia Subdistrict, Xihu District, Hangzhou, Zhejiang, 310013
- Xixi National Wetland ParkPlace, Xixi National Wetland Park4 min drive
- Zhejiang University Yuquan CampusPlace, Zhejiang University Yuquan Campus6 min drive
- Hangzhou Botanical GardenPlace, Hangzhou Botanical Garden7 min drive
- Hangzhou (HGH-Xiaoshan Intl.)Airport, Hangzhou (HGH-Xiaoshan Intl.)37 min drive
Room options
View all photos for Superior Double Room
Superior Double Room
- 30 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
- Free Wi-Fi
View all photos for Standard Double Room
Standard Double Room
- 28 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
- Free Wi-Fi
View all photos for Comfort Double Room
Comfort Double Room
- 32 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
- Free Wi-Fi
View all photos for Executive Double Room
Executive Double Room
- 35 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
- Free Wi-Fi
View all photos for Business Twin Room
Business Twin Room
- 30 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Comfort Twin Room
Comfort Twin Room
- 32 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Single Beds
- Free Wi-Fi
About this property
Crystal Hotel Hangzhou Xixigu Tianmushan
Along with an attached winery, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
Crystal Hotel Hangzhou Xixigu Tianmushan offers 136 accommodations with free minibar items and complimentary bottles of water. This accommodation offers separate sitting areas and includes dining tables. Memory foam beds feature down duvets. A pillow menu is available. 65-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include slippers and children's slippers.
This Hangzhou hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
With your stay at Crystal Hotel Hangzhou Xixigu Tianmushan, you'll be connected to a shopping centre and within walking distance of Xixi National Wetland Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
- Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
- Free self-parking
- Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
- Buffet breakfast served daily for a fee
- Treat yourself to massages at the spa
- Amenities include a front desk safe, laundry facilities and a car charging station
- On-site recreation includes a 24-hour gym
- 7 minutes by car from West Lake and 6 minutes from Lingyin Temple
- Shopping centre and bus station shuttle shuttle service available for a fee
A winery is on site. Crystal Hotel Hangzhou Xixigu Tianmushan offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.
A terrace, karaoke, and a garden are also featured at the luxury Crystal Hotel Hangzhou Xixigu Tianmushan. A shopping centre shuttle and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.
This 4.5-star Hangzhou hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Crystal Hotel Hangzhou Xixigu Tianmushan has a restaurant on site.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- Electric car charging station on site
- Height restrictions apply for on-site parking
- Bus station shuttle (surcharge)
- Shopping centre shuttle (surcharge)
- Free secured, uncovered self parking on site
- Limited on-site self parking
- Wheelchair-accessible parking available
- Onsite parking options include a garage
Food and drink
- Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 58 for adults and CNY 39 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Afternoon tea
- Coffee and tea in common areas
- Snack bar/deli
Things to do
- 24-hour gym
- 9-hole adjacent golf course
- Bicycle cleaning area
- Bicycle tours
- Books
- Full-service spa
- Golf caddies
- Golf carts
- Golf clubhouse
- Karaoke
- Winery
Family friendly
- Children's dinnerware
- Children's toys
- Dining table
- In-room cot
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Guidebooks
- Laundry facilities
- Luggage storage
- Safe at front desk
- Shared microwave
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
- Turndown service
Business services
- Coworking space
Outdoors
- Garden
- In a nature reserve
- Outdoor entertainment area
- Terrace
Full-service spa
- Massage
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- Area rugs in room
- Doorbell and phone notification
- Front entrance ramp
- Lift
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
More
- At least 80% organic food
- Double-glazed windows
- Living plant wall
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Down comforter
- Free cot
- Memory foam mattress
- Pillow menu
Bathroom
- Children's slippers
- Slippers
Entertainment
- 65-inch LCD TV with cable channels
- Pay films
Food and drink
- Dining table
- Free bottled water
- Free stocked minibar
More
- Desk
- Desk chair
- Electrical adapters
- Laptop workspace
- Phone
- Printer
- Separate sitting area
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
- Rollaway/extra beds are not available.
- Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately CNY 58 for adults and from CNY 39 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 91330106MAEJJERA5G
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
- Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
National rating
Property class, provided by our rating system, is based on property type, amenities and services.