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Holiday Inn Hangzhou West Lake By Ihg

4.0 star property

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Photo gallery for Holiday Inn Hangzhou West Lake By Ihg

Exterior
Exterior
Premium Room, 1 King Bed with Sofa bed, City View | Free minibar, in-room safe, blackout curtains, free WiFi
Suite, 1 King Bed | Free minibar, in-room safe, blackout curtains, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No.348 Yan'an Road, Gongshu District., Hangzhou, 310000
  • Place, Qinghefang Old Street
    ‪2 min drive‬
  • Place, Wushan Night Market
    ‪2 min drive‬
  • Place, West Lake
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, Japanese Futon, City View

Standard Room, Japanese Futon, City View | Free minibar, in-room safe, blackout curtains, free WiFi

Standard Room, Japanese Futon, City View

  • 20 sq m
  • Sleeps 2
  • 1 Single Futon

View all photos for Premium Room, 1 King Bed with Sofa bed, City View

Free minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 1 King Bed with Sofa bed, City View

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Free minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, blackout curtains, free WiFi

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Free minibar, in-room safe, blackout curtains, free WiFi

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible

Room, 2 Single Beds, Accessible | Free minibar, in-room safe, blackout curtains, free WiFi

Room, 2 Single Beds, Accessible

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Free minibar, in-room safe, blackout curtains, free WiFi

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Free minibar, in-room safe, blackout curtains, free WiFi

Standard Room

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Lobby sitting area
Mercure Hangzhou West Lake Fengqi Road
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
5.0 out of 5, Exceptional, 1 review
The price is €56
includes taxes & fees
4 Jan - 5 Jan 2026
Mercure Hangzhou West Lake Fengqi Road

About this property

Holiday Inn Hangzhou West Lake By Ihg

Hotel with a restaurant, near Wushan Night Market
This smoke-free hotel features a restaurant, a microwave in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellboy.
Holiday Inn Hangzhou West Lake By Ihg offers 191 air-conditioned accommodations with free minibar items and espresso makers. 60-inch LCD televisions come with cable channels, pay-per-view films and smart speakers.

Bathrooms include slippers, hairdryers and children's slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

During your stay at Holiday Inn Hangzhou West Lake By Ihg, you'll be within walking distance of Wushan Night Market. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a porter and luggage storage
  • Just a 3-minute drive from Wushan Night Market and a few minutes from West Lake
There's a restaurant on site. Public spaces have free WiFi. Holiday Inn Hangzhou West Lake By Ihg also features a porter, a lift, and a microwave in a common area. A complete renovation of Holiday Inn Hangzhou West Lake By Ihg was completed in September 2025.

This 4-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Holiday Inn Hangzhou West Lake By Ihg has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CNY 42 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 98 for adults and CNY 68 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Grab bar in shower
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2003
  • Renovated entire property - September 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • Pay films
  • Smart speaker

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Hangzhou West Lake By Ihg

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 for adults and from CNY 68 for children
  • Nearby parking fee: CNY 42 per day(3281 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Holiday Inn Hangzhou West Lake By Ihg Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Soon Lye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Great breakfast
Stayed 2 nights in Nov 2025

6/10 Okay

Arnaud

Attention, l'hôtel n'est pas situé tel qu'indiqué sur la carte.
Stayed 4 nights in Dec 2025

10/10 Excellent

MING SANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Dec 2025

6/10 Okay

Christian

Stayed 3 nights in Nov 2025