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SSAW Boutique Hotel Hangzhou West Lake

3.0 star property

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Photo gallery for SSAW Boutique Hotel Hangzhou West Lake

Exterior
Family Twin Room | Free minibar, in-room safe, desk, laptop workspace
Reception
Restaurant
Daily buffet breakfast (CNY 68 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

View in a map
Chui Yaun Jie Dao, Xue Yuan Lu 29 Hao, Hangzhou, Zhejiang, 310001
  • Place, Yellow Dragon Sports Center
    ‪6 min walk‬
  • Place, Zhejiang University Yuquan Campus
    ‪12 min walk‬
  • Place, Huanglong Stadium
    ‪13 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Free minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Four Seasons Urban King Room

Four Seasons Urban King Room | Free minibar, in-room safe, desk, laptop workspace

Four Seasons Urban King Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Twin Room

Family Twin Room | Free minibar, in-room safe, desk, laptop workspace

Family Twin Room

  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

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About this property

SSAW Boutique Hotel Hangzhou West Lake

Hotel in Hangzhou with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Change of towels is available on request
SSAW Boutique Hotel Hangzhou West Lake offers 142 air-conditioned accommodations with washers/dryers and free minibar items. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, hairdryers and children's slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at SSAW Boutique Hotel Hangzhou West Lake, you're just a quick walk from Yellow Dragon Sports Center. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Yellow Dragon Sports Center and 12 minutes on foot from Zhejiang University Yuquan Campus
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. The business-friendly SSAW Boutique Hotel Hangzhou West Lake also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
SSAW Boutique Hotel Hangzhou West Lake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 68 for adults and CNY 30 for children
  • A restaurant

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SSAW Boutique Hotel Hangzhou West Lake

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 68 for adults and from CNY 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ssaw Hangzhou West Hangzhou
SSAW Boutique Hotel Hangzhou West Lake Hotel
SSAW Boutique Hotel Hangzhou West Lake Hangzhou
SSAW Boutique Hotel Hangzhou West Lake Hotel Hangzhou

SSAW Boutique Hotel Hangzhou West Lake Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great price

Loved the decor both in common areas and in-room. Didn't like that to use the wifi, a staff member had to help us log on to each device separately, and we couldn't do an easy login by ourselves.
Stayed 3 nights in Sep 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast with various food. Parking is hard to find a space.
Stayed 2 nights in May 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Lars

Business traveller
Liked: Room comfort

OK for sleep

Slightly hard beds but fantastic pillows. Rooms & carpets in need of TLC but OK. Wide selection Asian breakfast but nothing nothing for continental breakfast/westerner except a single bowl of cereal and warm (! 😆) milk. No English TV channels.
Stayed 3 nights in Aug 2025

10/10 Excellent

Liliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy buen hotel, tranquilo y limpio!
Stayed 2 nights in Mar 2025