See all properties

Family Hanoi Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Family Hanoi Hotel

Restaurant
Egyptian cotton sheets, premium bedding, down duvets
Terrace/patio
Shower, free toiletries, hair dryer, slippers
Balcony

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
39C Hang Hanh, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double or Twin Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Double or Twin Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double or Twin Room, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Triple Room

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Triple Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Triple Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Triple Room, Balcony

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Family Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Family Room, Balcony

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Family Suite, Balcony

  • City view
  • 38 sq m
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

Similar properties

Premium Suite Room With City View | Premium bedding, minibar, in-room safe, desk
Hanoi Royal Premium Hotel
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,259 reviews
The price is €44
includes taxes & fees
23 Feb - 24 Feb
Hanoi Royal Premium Hotel

About this property

Family Hanoi Hotel

This smoke-free hotel features a restaurant, a snack bar/deli and 24-hour room service. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Family Hanoi Hotel offers 16 air-conditioned accommodations with DVD players and minibars. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Family Hanoi Hotel, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Hoan Kiem Lake and 5 minutes on foot from Hanoi Old Town Night Market
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at Family Hanoi Hotel.

This 3.5-star Hanoi hotel is smoke free.

Family Hanoi Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Family Hanoi
Family Hanoi Hotel Hotel
Family Hanoi Hotel Hanoi
Family Hanoi Hotel Hotel Hanoi

Family Hanoi Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick intro to our room to show us where the minibar and extra bedding was would have been great, found it all eventually. No hot water the first night, but was quickly sorted out the next morning. Night staff were excellent. Excellent location.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Family hotel review

Very nice hotel and breakfast. Only problem is that there's no elevator and we were in the 5th floor
Stayed 2 nights in Sep 2018

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치좋고 가성비 굿 조식도 좋아요

아주만족입니다 위치가 좋고 호안끼엠 바로 옆 주요 관광지 바로 옆 택시로 도보로 이용 가능하고 맛집도 마찬가지로 바로 옆
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

보통

체크인하려고 하니까 옆호텔인 Hanoi family hotel이 같은 사람이 운영하는 곳이니 거기로 가라고 해서 마음대로 짐을 옮겼다. 여자사장 굉장히 불친절함. 창문이 부실해서 밖의 기름냄새가 다 들어오고, 노래소리 들림. 위치와 와이파이는 최고. 그렇지만 재방문 의사 없음.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパよし！

ホアンキエム湖の近くで観光しやすいです。 スタッフはやさしくて親切だし、朝ごはんもとってもおいしいです。 部屋の設備や清潔感は値段相応です。 エレベーターがないのだけが不満ですが、荷物はスタッフが運んでくれるのでそれ程困りません。
Stayed 2 nights in May 2019

2/10 Terrible

KYUNG WOON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

늦은체크인시 예약하지 마시길..

레이트체크인하겠다고 했음에도 체크인하려고하니 다른 호텔로 인계했다. 더 후지고 5층을 케리어들고 계단으로 옮겼다. 늦은 새벽이라 무서운데 정말 황당했었다. 앞으로는 돈 조금 더주더라도 4성을 이용하겠다. 하노이 도착 첫기분을 엉망으로 만들어줬다.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Lim, KOREA SEOUL

Liked: Cleanliness, staff & service, property conditions & facilities

좋은 호텔이지만..

좋은 위치의 호텔. 힘들었던 기억은 객실이 1층~5층까지 각 층에 1실만있었음. 묵었던 곳이 5층이었는데... 엘리베이터가 없어서 계단을 이용했는데 너무 힘듬. 계단또한 원형의 돌고도는 계단이며, 폭도 좁아서 짐을 들고 오르내릴때 고생이 많았음. 아이들이 내려갈때는 위험성도 있음
Stayed 2 nights in Aug 2018