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Hanoi HM Boutique Hotel

3.0 star property
VIP Access

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Photo gallery for Hanoi HM Boutique Hotel

Front of property
Lobby
Hypo-allergenic bedding, minibar, in-room safe, desk
Signature Room | City view
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
No 3 Hang Dau, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room

A hotel room with a bed, a TV, a desk with a lamp, and a wardrobe.

Deluxe Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double or Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Triple Room

Executive Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Triple Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Suite Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Room

Signature Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Signature Room

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Lake View

Family Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Lake View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Suite with Balcony

Family Suite with Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite with Balcony

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hanoi HM Boutique Hotel

This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning.
Hanoi HM Boutique Hotel offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hanoi HM Boutique Hotel, you're connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at HM Lake View
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hanoi HM Boutique Hotel. For a fee, parking is available. A complete renovation of Hanoi HM Boutique Hotel was completed in October 2021.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.
HM Lake View – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered valet parking on site (VND 150,000 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HM Lake View

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - October 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi HM Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 350000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 100000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 420000.00 per vehicle (one way)
  • Valet parking fee: VND 150000 per night
  • Rollaway bed fee: VND 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi HM Boutique Hotel
HM Boutique Hotel
Hanoi HM Boutique
Hanoi HM Boutique Hotel Hotel
Hanoi HM Boutique Hotel Hanoi
Hanoi HM Boutique Hotel Hotel Hanoi

Hanoi HM Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 325 reviews
Rating 8 - Good. 117 out of 325 reviews
Rating 6 - Okay. 32 out of 325 reviews
Rating 4 - Poor. 9 out of 325 reviews
Rating 2 - Terrible. 11 out of 325 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic, very helpful and friendly. Location was great, room was really comfortable, balcony was a nice touch. Would definitely recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Stephen

Liked: Staff & service
Great staff and good location. Would stay here again!
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Nicole

Liked: Amenities
Great location and very nice people!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, very comfortable room.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super helpful staff, clean spacious rooms, delicious breakfast, rooftop terrace
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for four nights. Staff are super friendly and be very helpful. Lily the receptionist helped us arrange tour packages just a day before the tour started. The other young lady (Can’t remember her name) walked us to the tour bus at night making sure that we don’t ge lost in Hanoi busy streets. Can’t say more all the positive vibes about HM Boutique hotel. Will absolutely go back for our next trip to Hanoi. Thank you so much for having us in Hanoi!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andres Sandoval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in French Quarter Comfortable big room with nice balcony Restaurants & Bars in a walking distance
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of everything amazing location
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Friendly staff and an excellent location right in the heart of Hanoi’s Old Quarter, close to restaurants, street food, and various activities.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Deyanira

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Sebastiano

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very well located, the staff is great they would go beyond to make guests to feel welcome and meet their expectations. Lili is the motor of the hotel. Will recommend this hotel.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff Breakfast is good (buffet and can request your order) Rooms are clean and spacious, not always quiet but you are in downtown, it is expected
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Great, staff quick to assist with any request.
Stayed 3 nights in May 2023
Verified

8/10 Good

Mark

Disliked: Property conditions & facilities
Reasonable hotel in a convenient location close to restaurants and tourist attractions. The place is a little cluttered. For example there is a large fridge or freezer blocking the staircase. The rooms look great in the pictures however they were a little run down when we stayed.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Prarthana

Its a very average 2 star hotel. Location is good if you want to be around the hustle bustle of the old quarters.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Hanoi HM Boutique Hotel were wonderful. We were greeted with a refreshing glass of tea upon our arrival. Even though we arrived to early to check in, they took the time to answer our questions and even book a tour which was terrific. Great hotel, great value for your money.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Denzel

Liked: Amenities
Great
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for family

Great spacious family room, I’m central Hanoi and old quarter. Ideal for our 3 nights family visit. Breakfast was standard Vietnam offering, not great but that is the case everywhere!
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, room comfort
The HM Hanoi boutique hotel is in a perfect central location in the Old Quarter of Hanoi just a short walk from Hoan Kiem Lake and the water puppet theatre The reception staff were all incredibly friendly and helpful. The rooms are spacious and clean but are very worn and could do with updating. Otherwise they were comfortable. We had breakfast included in our booking but after seeing what was on offer we decided against eating there Despite all of the above I would recommend this hotel for location, value for money and the staff :)
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Troy

Good cost effective option

Not the best hotel, but was okay for the price and great location. Staff were friendly, breakfast was very average. Rooms had boarded up windows so not a lot of natural light.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

akio

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for taking care of me from the midnight pick-up on August 12th to the night pick-up on the 16th. The room was double 1 and single 1 for two people. Breakfast is delicious. The number one is the kind response of the staff. I'm worried about the tour schedule and negotiate with the tour company, Thank you for taking care of me a lot. Thank you. I would like to take care of you again in the future.
Stayed 6 nights in Aug 2025
Verified

2/10 Terrible

Minh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheating
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Chirag

Disliked: Property conditions & facilities
The property pictures look quite good but in reality the deluxe room was so cramped for even one person, glad that I didn't have to share the room with another person. The property is quite average and probably not worth the money they charge.
Stayed 5 nights in Sep 2023
Verified

6/10 Okay

Johanna

Disliked: Cleanliness

Just an ‘OK’ hotel

Hotel wa just “ok”. Not filthy but the shower didn’t drain well and it didn’t look clean. Some of the front desk staff weren’t the friendliest. Overall, nothing positive or negative really stood out about this place. There are cheaper and better places to stay in the same area. I would opt for them before this place.
Stayed 2 nights in May 2024