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Hanoi Liliane Hotel and Travel

2.5 star property

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Photo gallery for Hanoi Liliane Hotel and Travel

King Room with Balcony | Minibar, desk, free WiFi, bed sheets
King Room with Balcony | Minibar, desk, free WiFi, bed sheets
Exterior
Restaurant
Family Room | Minibar, desk, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
67A Thuoc Bac Str, Hang Bo Ward, Hanoi, 100000
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, desk, free WiFi, bed sheets

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds OR 1 Large Single Bed and 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room with Balcony

King Room with Balcony | Minibar, desk, free WiFi, bed sheets

King Room with Balcony

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Balcony

Interior

King Room with Balcony

  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Minibar, desk, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 3

Family Room

  • Sleeps 4

View all photos for Deluxe Twin Room

Minibar, desk, free WiFi, bed sheets

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Double Room

Interior

Standard Double Room

  • Sleeps 2

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About this property

Hanoi Liliane Hotel and Travel

Hotel in Hanoi, 8-minute walk to Hoan Kiem Lake
This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Change of towels is available on request
Hanoi Liliane Hotel and Travel offers 25 air-conditioned accommodations with minibars and complimentary bottles of water. Plasma televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include a hairdryer and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hanoi Liliane Hotel and Travel. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Hoan Kiem Lake and Dong Xuan Market
  • Airport shuttle service available for a fee
As a guest of Hanoi Liliane Hotel and Travel, you'll find tour/ticket assistance, concierge services, and a lift. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This Hanoi hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Liliane Hotel and Travel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000.00 per room (one-way)
  • Airport shuttle fee per child: VND 350000.00 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi Liliane Hotel and Travel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Liliane And Travel Hanoi
Hanoi Liliane Hotel and Travel Hotel
Hanoi Liliane Hotel and Travel Hanoi
Hanoi Liliane Hotel and Travel Hotel Hanoi

Hanoi Liliane Hotel and Travel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 90 out of 126 reviews
Rating 8 - Good. 25 out of 126 reviews
Rating 6 - Okay. 8 out of 126 reviews
Rating 4 - Poor. 2 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jafar, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff , especially Lilly.very professional, knowledgeable and kind.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing: room cleanliness, location, staff, breakfast. There are a lot of choices for places to stay in the old quarter - this one was just right for us. We stayed in the family room. The staff were lovely, all very helpful and provided great recommendations, luggage storage, and arranged rides for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chi Nai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hanoi Liliane Hotel & Travel is conveniently located in the old quarter with lots of eating & shopping places nearby.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the thick of it. Loverly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well staffed and great breakfast buffet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimiyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay except hot water didn’t run properly
Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt like home

The staff at Hanoi Liliane couldn’t be more friendly or helpful. It felt like home to me. The room had everything I needed and it was lovely and quiet. A great location for all the main tourist attractions.
Stayed 5 nights in Jul 2025

10/10 Excellent

Noah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, super helpful and friendly people. Clean rooms and great surrounding area
Stayed 2 nights in Jul 2025

10/10 Excellent

Theo

Stayed 1 night in Jun 2025

10/10 Excellent

Elyse, Los Angeles

Stayed 5 nights in Jun 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and helpful team, breakfast area can be a little crowded at "rush" hour. room was nice and clean, bathroom too
Stayed 1 night in Apr 2025

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to The Price

Good and nice staff. Good place to stay for the price.
Stayed 1 night in Apr 2025

4/10 Poor

RUBY

Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right in the heart of the old quarter close to shopping, lake and restaurants. Staff and facilities all excellent. Ive gone north but hoping to get booked in again once i have done what I want to do here.
Stayed 7 nights in Apr 2025

8/10 Good

Dominik

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, they also have agents to help you book tours, good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms were very clean and everything worked fine. Breakfast bar was also very good. They also handled out tours for us and did an amazing job!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and friendly staff!! Facilities need a little attention but I would still book for a short stay.
Stayed 1 night in Apr 2025

8/10 Good

Tony Kai Wing

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good overall
Stayed 6 nights in Mar 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our first stop on our Vietnam holiday. Very central and easy to walk to places of interest. Staff were friendly and helpful.
Stayed 3 nights in Mar 2025

8/10 Good

pramod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the center of old quarters. Have good access.
Stayed 3 nights in Mar 2025

6/10 Okay

Lee

Travelled with family
Liked: Staff & service

No more than ok

Staff were very friendly and helpful. Breakfast wasn't great. Rooms quite basic.Good location though.
Stayed 3 nights in Mar 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nothing spectacular about the stay... room is very small but adequate, although for two people out would be cramped. Breakfast is small but very good, with an excellent selection of fresh fruit... noise echos in the halls and with thin walls it can be noisy
Stayed 4 nights in Mar 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and attentive stafff. Decent sized rooms for the old quarter.
Stayed 4 nights in Dec 2024