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Hanoi Victor Gallery Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Hanoi Victor Gallery Hotel & Spa

Bar (on property)
Shower, designer toiletries, hair dryer, bathrobes
Business centre
Reception
Panoramic Room, 1 King Bed, Balcony, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, Connecting Rooms, City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Family Room, Connecting Rooms, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Victor suite room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Victor suite room with Balcony

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King double room with city view

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

King double room with city view

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Balcony, City View

Panoramic Room, 1 King Bed, Balcony, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Panoramic Room, 1 King Bed, Balcony, City View

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 King Bed, Bathtub, City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Honeymoon Room, 1 King Bed, Bathtub, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room (Internal window)

Classic Double or Twin Room (Internal window) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room (Internal window)

9.4 out of 10
Exceptional
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Double or Twin Room, City View

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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About this property

Hanoi Victor Gallery Hotel & Spa

Beaux Arts Hanoi hotel connected to a shopping centre, a quick walk to Hanoi Old Town Night Market
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Change of towels is available on request
Hanoi Victor Gallery Hotel & Spa offers 39 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Victor Beauty Spa has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is open daily.
Our customers tell us they can't get enough of Hanoi Victor Gallery Hotel & Spa's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Indulge with deep-tissue massages or manicures and pedicures at Victor Beauty Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Hoan Kiem Lake Weekend Walking Street and 4 minutes on foot from Hanoi Old Town Night Market
  • Airport, railway station and bus station shuttle shuttle service available for a fee
Hanoi Victor Gallery Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hanoi Victor Gallery Hotel & Spa. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Victor Gallery Hotel & Spa was completed in December 2022.

Smoking is allowed in designated areas at this Beaux Arts Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.
Victor Family restaurant – This family restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Late-night fare is available from room service (during limited hours).

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Parking on site (VND 10 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a lake

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 2021
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Victor Gallery Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 699000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1777777
  • New Year's Day (1 January) Gala Dinner per adult: VND 1777777
  • New Year's Day (1 January) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: VND 1777777
  • Valentine's Day (14 February) Gala Dinner per child: VND 999999 (up to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self-parking fee: VND 10 per day
  • Rollaway bed fee: VND 699000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Victor Gallery Hotel & Spa offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number +8498567533
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Victor Gallery & Hanoi

Hanoi Victor Gallery Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 557 out of 656 reviews
Rating 8 - Good. 33 out of 656 reviews
Rating 6 - Okay. 23 out of 656 reviews
Rating 4 - Poor. 20 out of 656 reviews
Rating 2 - Terrible. 23 out of 656 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

scammell

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed only 1 night. We was very surprised because our room was nice decoration. We have free upgraded to their sister hotel with nice room city view and beautiful rooftop bar & restaurant with good promotion. We will recommend this hotel to our Family.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our king double room city view was nice view, very good shower. We did to booked our ha long 1 day tour was good promotion. We loved Victor Group brand.
Stayed 1 night in Mar 2025

10/10 Excellent

misa

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury boutique hotel with clean room, professional staffs and good tour service. We like this hotel so much.
Stayed 1 night in Mar 2025

10/10 Excellent

sexine

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegance staffs with beautiful designed, excellent tour service, large – clean room. One of best hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

mucase

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great location, nice room, good restaurant. We will comeback on next trip.
Stayed 1 night in Feb 2025

2/10 Terrible

Kamran, Red Deer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that could go wrong, did! No hot water, really uncomfortable box mattress with no bed , TV never worked, bad breakfast, did not clean the room when they said they will, and talking to front desk did not help at all. They were sorry but didn’t do anything about it. This hotel was rated as 4* which is not correct at all. At very best 1*. Our worst experience in Vietnam!
Stayed 2 nights in Apr 2025

10/10 Excellent

jorha

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel location, nice – clean room, good tour service. Book it.
Stayed 1 night in Feb 2025

10/10 Excellent

Eugm

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel with professional staffs, good location, nice rooftop bar and nice room. We will comeback.
Stayed 1 night in Feb 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent a comfortable two weeks here and enjoyed the friendly staff. It is a very acceptable hotel for the price. We booked suddenly when we arrived at another hotel that was subpar. The included breakfast was being served across the street at the related hotel—we tried it once but weren’t motivated to go back, but we did use the rooftop bar at that hotel several times. The location is excellent, in the Old Quarter near the lake. We had a good stay.
Stayed 13 nights in Mar 2025

10/10 Excellent

eber

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi victor gallery hotel is top wonderful hotel, we did to stayed In Hanoi. Our room was good – clean and great shower and very quiet. Their staffs was Professional, elegance, polite and Special Mr. Victor booked our Ha long bay 2 days 1 night tour Ninh binh tour was excellent and good promotion. Hotel was perfect location. We like this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

rolon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice - new hotel with great location, nice staffs. We booked Ha Long bay 2 days 1 night was great too. We will stay here again on next trip.
Stayed 1 night in Feb 2025

10/10 Excellent

nickarkhe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of top beautiful hotel with exceptional service, brilliant staffs, good promotion for spa service. Highly recommending.
Stayed 1 night in Feb 2025

10/10 Excellent

tchao

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel designed with nice staffs, perfect location, excellent tour service. We’re highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

mere

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Joseph

Travelled with group
Liked: Staff & service
Very convenient location, staff are very helpfull but rooms are very small but clean enough, TV doesn't work
Stayed 2 nights in Mar 2025

10/10 Excellent

tolna

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 4 stars hotel with Professional staffs, nice decoration room, good buffet breakfast. We loved this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

sanka

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel designed, lovely staffs, good location, new – clean room. We’re highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

peganga

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have good time at Hanoi Victor Gallery hotel & restaurant. Our room was large, clean, nice. Their staffs was polite, very kind. Book it.
Stayed 1 night in Feb 2025

10/10 Excellent

bale

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of best hotel with wonderful service, beautiful room, good location and excellent tour and transportation service.
Stayed 1 night in Feb 2025

10/10 Excellent

srisudaki

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our trip upon arrival with best deal, Thank to Mr. victor who booked our Package tours and give the best information and promotion for us. We have beautiful room as well. PERFECT PPLACE.
Stayed 1 night in Feb 2025

10/10 Excellent

malia

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We has booked our package tours as : Bai tu long 3 days 2s night tour Ha Giang loop 3 days 4 nights tour Hoa lu – Tamcoc – Mua cave 1 day tour by Mr. Victor with good value. Our premium room was large, clean and good view. We’re highly recommending.
Stayed 1 night in Feb 2025

10/10 Excellent

theph

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいサービス、美しい部屋、良いツアーサービス、そして美味しい朝食がある優れたホテルです。
Stayed 1 night in Feb 2025

10/10 Excellent

kani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with brilliant staffs, lovely room, good tours service and great buffet breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Trang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located conveniently in the middle of Old Quarter Hanoi, close by to many restaurants, street food stalls and local businesses. It is a short 5 minutes walk to the bustling Hoang Kiem lake. The staff was very attentive and friendly. There is always a person available to help with to luggage and opening the door for guests. The breakfast buffet was quite good with a variety of food, from diy banh mi to pho, all included with your stay. The hotel was clean and well kept. Staff make up the room every day and generously replenish tooth brush, paste, soaps and towels. Overall, this hotel is in a great location with good amenities and friendly staff. I would definitely stay here again for future stays in Hanoi.
Stayed 5 nights in Mar 2025

6/10 Okay

sundeep

Stayed 2 nights in Mar 2025