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Madam Moon Hotel

3.0 star property

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Photo gallery for Madam Moon Hotel

Restaurant
View from property
Minibar, in-room safe, desk, blackout curtains
Deluxe Double or Twin Room, Balcony, City View | Balcony
Coffee service

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
17 Hang Hanh Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Family Room, Balcony, City View

  • City view
  • 45 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double or Twin Room, Balcony, City View

Deluxe Double or Twin Room, Balcony, City View | Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Balcony, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Deluxe Double or Twin Room, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, City View

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Triple Room, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room, Balcony, City View

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room, City View

Family Room, City View | Minibar, in-room safe, desk, blackout curtains

Family Room, City View

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby
Hanoi Inner Hotel
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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,000 reviews
The price is €24
includes taxes & fees
25 Feb - 26 Feb
Hanoi Inner Hotel

About this property

Madam Moon Hotel

Along with a restaurant, this hotel has coffee/tea in a common area and a fridge in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Madam Moon Hotel offers 16 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Madam Moon Hotel, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Just a 4-minute walk from Hoan Kiem Lake and 5 minutes on foot from Thang Long Water Puppet Theatre
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Madam Moon Hotel. Self parking is free.
Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Madam Moon Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2009

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 380000 per vehicle (one-way)
  • Rollaway bed fee: VND 250000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Madam Moon Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Madam Moon Guesthouse Hotel Hanoi
Madam Moon Guesthouse Hotel
Madam Moon Guesthouse Hanoi
Madam Moon Guesthouse
Madam Moon Hotel Hanoi
Madam Moon Hanoi
Madam Moon
Madam Moon Hotel Hotel
Madam Moon Hotel Hanoi
Madam Moon Hotel Hotel Hanoi

Madam Moon Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded us to a different hotel with elevator when they saw we have seniors with our group. Hanoi has basic accomodations but this hotel has nice staffed lobby. They have arrangements for breakfast at nearby restaurant and they have a great “americanized” vietnamese buffet breakfast. They even let us leave our luggage for a day while we tour halong bay. Vietnamese people are awesome. Do the local walking tours of old town. Overall, they are great!
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2018

6/10 Okay

Gabrielle, Melbourne. Australia

Liked: Cleanliness, staff & service, property conditions & facilities

Very close to the lake, old quarter buzz..

Airport Pick-up excellent Quiet bedroom no 101, Madame Moon 2..We were put there for reasons unexplained.. Breakfast Good, Bed very hard...

10/10 Excellent

Kevin, Quebec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wow!! Place very quiet , clean, and the people Are very nice
Stayed 1 night in Nov 2019

10/10 Excellent

gwangsu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3층인데 엘리베이터가 없어서 좀 힘들긴 했습니다. 여행 목표가 호캉스가 아니어서 숙박 기능만 생각했을때 위치나 조식 여행 서비스 등은 매우 좋았습니다 ~
Stayed 1 night in Oct 2019

8/10 Good

Lene Rahr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
blev opgraderet og personalet var mega hyggelige og meget søde til at hjælpe. Et dejligt område, men det larmer fra gaden, så man skal ikke forvente ro. Men hyggelige ejendomme i området med smalle høje huse med et værelse pr etage.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotelli lähellä Hoan Kiem järveä ja Old Quarteria

Hotelli sijaitsee noin 100 metrin päässä Hoam Kiem järvestä ja Old Quarterin reunalla. Sijainti on oikein hyvä. Hotellissa on on kymmenkunta huonetta. Huone oli mukava ja hyvinvarusteltu. Valitettavasti alakerroksiin tuli mopoista liikenteen melua jo 7 jälkeen aamulla. Hyvä buffet aamupala tarjoiltiin läheisessä ravintolassa. Palvelu oli ystävällistä. Hotelli myy maksua vastaan erilaisia retkiä. Ihan kiva pieni hotelli. Samalla kadulla kymmeniä vastaavia hotelleja.
Stayed 3 nights in Sep 2018

10/10 Excellent

Dahee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 체크인할때부터 지내는동안, 그리고 체크아웃 한 이후에도 캐리어 보관때문에 다시 들릴 일이 있었는데 직원분들이 정말 너무너무 친절했었습니다. 이렇게 저렴한 가격에 최고의 서비스를 받고 왔습니다. 호텔위치또한 하노이 여행객들이 가장 많이 들리는 호안끼에호수 바로 코앞에 위치해있어 최고였습니당
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족해요

가격 대비 대단히 만족.
Stayed 1 night in Jun 2018

4/10 Poor

단기여행자, INCHEON, KOREA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

마담문게스트하우스에 예약을 하였으나 현지에서 다른 호텔로 사전 동의를 구하지 않고 바뀜

호텔을 이용하지 않아서 잘 모르겠음. 아마 호텔 예약이 꽉 차서 다른 호텔로 보낸 것 같았으나 사전에 양해를 구했으면 좋겠음.

4/10 Poor

Henry, Paris

Disliked: Staff & service, property conditions & facilities
Nous avons eu la désagréable surprise de nous faire loger dans autre hotel après que la personne de l'acceuil de Madam Moon Guesthouse nous ait proposé de nous vendre des séjours et transports sans succès car nous étions fatigués de la journée et voulions nous reposer. Je déconseille cet hôtel