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Babylon Grand Hotel & Spa

4.0 star property

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Photo gallery for Babylon Grand Hotel & Spa

Restaurant
Deluxe Double or Twin Room, City View | Minibar, in-room safe, desk, laptop workspace
Exterior
Reception
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
57 Pham Hong Thai, Ba Dinh, Hanoi, 10000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Dong Xuan Market
    ‪12 min walk‬
  • Place, Hoan Kiem Lake
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Premier Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Lake View

  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room With Balcony

Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room With Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room With Lake View

  • Sleeps 2
  • Free Wi-Fi

Premier Double Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Double Or Twin Room With City View

  • Sleeps 2
  • Free Wi-Fi

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About this property

Babylon Grand Hotel & Spa

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a business centre and a meeting room are on-site.
Babylon Grand Hotel & Spa offers 51 air-conditioned accommodations with fireplaces and DVD players. 40-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and a safe. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
With your stay at Babylon Grand Hotel & Spa, you're connected to a shopping centre and just a quick walk from West Lake. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from West Lake and a 3-minute drive from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Babylon Grand Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Babylon Grand Hotel & Spa has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Boat tours

Family friendly

  • DVD player
  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • On the riverwalk

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Raised toilet seat

More

  • 1 building
  • 10 floors
  • Built in 2013

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Babylon Grand Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 460000 per vehicle (one-way)
  • Rollaway bed fee: VND 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Babylon Grand Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

May De Ville Grand
May De Ville Grand Hanoi
May De Ville Grand Hotel
May De Ville Grand Hotel Hanoi
May Ville City Centre 2 Hotel Hanoi
May Ville City Centre 2 Hanoi
May Ville City Centre 2 Hotel
May Ville City Centre 2
May de Ville City Centre 2

Babylon Grand Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 35 reviews
Rating 8 - Good. 12 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 4 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ingrid

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff is where this place shines! Extremely kind, helpful and courteous. Breakfast was also really nice!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Great service, good breakfast excellent place to stay. We would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Air conditioning was great, room clean and quiet at night. Breakfast was very good.
Stayed 1 night in Nov 2025

4/10 Poor

Amit

Disliked: Amenities, property conditions & facilities
The water from the shower leaked into rest of the bathroom and even into the bedroom area. On my final night there seemed to be water leak from another room. Staff was polite and helpful. Spa area was not very different from the roadside spas/message parlors. The massage itself was very good. This should be classified as a 3-star, not a 4-star hotel.
Stayed 4 nights in Oct 2025

8/10 Good

Richard, WINNIPEG

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good
Stayed 1 night in Sep 2025

10/10 Excellent

harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really good and helpful.
Stayed 1 night in Apr 2025

8/10 Good

harold

Liked: Cleanliness, property conditions & facilities
Okay
Stayed 4 nights in Apr 2025

10/10 Excellent

Alex

Ery good room, very good staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a stop over hotel for the night between air flights. Everything was fine but the internet is weak.
Stayed 1 night in Nov 2018

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice hotel in a great location.
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Disappointing

I stayed here with a tour group twice. Location is out of the main tourist area. I found the staff to be less than helpful, which is unusual, and the restaurant food was very average which meant walking for dinner rather than being able to eat in the hotel. Lack of a bar or just anywhere to sit and chill was also disappointing given the limited stopover time we had.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean, spacious and good location.
Stayed 1 night in Oct 2017

10/10 Excellent

William H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a great location.

Great room with comfortable (but squeeky) bed, large fridge, seating area & jetted tub. Great included breakfast. We stayed here after our Intrepid tour ended here and we were able to stay in the same upgraded room. Breakfast was great and within walking district to the old city. Front desk personel were very friendly and booked us massages at an outside spa where we paid only 1 way cab fare. The spa paid the other way. Only down side was leaking bathroom ceiling but drips went to the tub and cleaning crew didn't seem too concered about it so neither were we. Would stay here again.
Stayed 2 nights in Oct 2017

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for a local area. Helpful staff.

10/10 Excellent

Joe L, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Hanoi.

Actually we stayed in the May de Ville City Center, a sisterhotel to the#2. They got together and realized I had booked the wrong hotel for my tour. It was a great experience.

8/10 Good

robert, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi

I was here for a week and the staff were very friendly and accommodating. It was a clean hotel.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel, close to old quarter

Staff are very helpful, comfortable beds & good showers. Great breakfasts & close to several main sights in the old quarter. Rooms are very clean when you arrive, but not well cleaned during the stay.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

8/10 Good

Mick

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

rodders, tokyo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice clean rooms

The hotel itself was very nice and the staff were friendly but the service wasn't amazing. The breakfast wasn't great either and we were also promised a plate of fresh fruit in the room which turned out to be 3 brown bananas! The room was very nice and clean and the rest of the facilities are good! It is a cheap hotel so it is fine for the price.

4/10 Poor

Nikkole, Seattle

Disliked: Staff & service

Nice enough hotel, poor location and service.

Overall I wasn't very happy with my stay at the May De Ville. For starters, after confirming my airport pick-up several times no one showed up. When I called the hotel, no one spoke any English and could not help me. They asked me to email them, of which the email bounced several times. I had to find someone local to help me speak with them and eventually a car showed up. When I finally got to the hotel it was not near the market as is stated and I didn't feel like the neighborhood was safe. When I asked if it was safe to walk alone, the manager insisted it was ad that the market was 200m away. The market was a half mile walk through dark streets off of the main areas, which did not feel safe. When I returned to the hotel I could not find any staff and when I did none of them were in uniform and could not help me with any hotel questions. In addition to these concerns, I never saw anyone else staying at the hotel and I asked if I was the only person at the hotel. I pre-paid to multiple nights, but felt so uncomfortable that I checked out the next morning and moved to a hotel in the center of the Old Quarter.

10/10 Excellent

Ray, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Absolutely faultless hotel. Great service, excellent decor, spotlessly clean. Highly recommend staying here rather than some of the dumps in the old quarter.

6/10 Okay

Marine

Disliked: Cleanliness, property conditions & facilities
Hotel qui devait au top dans les annees 90 . Il a besoin dun bon coup de renovation .
Stayed 1 night in Mar 2025

6/10 Okay

SUNG SOO

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Hiroto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind and room is clean.
Stayed 1 night in Dec 2024