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Muse Hanoi Serenity Suites

3.0 star property

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Photo gallery for Muse Hanoi Serenity Suites

Deluxe Double or Twin Room, City View | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Family Room, Bathtub | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Deluxe Double or Twin Room, City View | Terrace/patio
Family Room | Living area | 45-inch LCD TV with digital channels
Family Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
215 Giang Vo, Hanoi, 11110
  • Place, US Embassy
    ‪7 min walk‬
  • Place, Lotte Center Hanoi
    ‪17 min walk‬
  • Place, Temple of Literature
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, City View

Studio, 1 Queen Bed, City View | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, City View

Deluxe Apartment, 1 Bedroom, City View | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio Apartment

  • Sleeps 2

View all photos for One-Bedroom Apartment - Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

One-Bedroom Apartment - Balcony

  • Sleeps 2

View all photos for Standard

Bathroom | Free toiletries, hair dryer, slippers, towels

Standard

  • Sleeps 2

View all photos for Superior Family Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Family Room

  • Sleeps 4

View all photos for Standard Apartment

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Apartment

  • Sleeps 2

Deluxe One-Bedroom Apartment With City View

  • Sleeps 2

Two-Bedroom Apartment

  • Sleeps 4

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Muse Hanoi Serenity Suites

Laundry facilities, express check-in and express check-out are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment features a kitchen with a fridge and a microwave, plus a washing machine and an LCD TV with digital channels. Free WiFi, a rice cooker and free bottled water are among the other amenities available to guests.
Muse Hanoi Serenity Suites offers 16 air-conditioned accommodations with complimentary bottles of water and rice cookers. Accommodation at this 3-star apartment has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 45-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Muse Hanoi Serenity Suites, you're just a quick walk from US Embassy. Features include free WiFi in public areas and laundry facilities. This comfortable apartment building has 16 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washing machine and an LCD TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute drive from Hoan Kiem Lake and a few minutes from Ho Chi Minh Mausoleum
As a guest of Muse Hanoi Serenity Suites, you'll find tour/ticket assistance, laundry facilities, and express check-in. Public spaces have free WiFi. Muse Hanoi Serenity Suites also features express check-out and a lift.

This 3-star Hanoi apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 units

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Muse Hanoi Serenity Suites

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: VND 1000000 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Muse Hanoi Serenity Suites Hanoi
Muse Hanoi Serenity Suites Apartment
Muse Hanoi Serenity Suites Apartment Hanoi

Muse Hanoi Serenity Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 2 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

8.0/10

Cleanliness

Reviews

8/10 Good

Anh Tuan

Liked: Cleanliness, room comfort
Stay was very comfortable
Stayed 3 nights in May 2025

8/10 Good

manh tien

Liked: Cleanliness, room comfort
điều hòa để chiều nóng thì bật lên hơi lâu
Stayed 1 night in Dec 2024