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Palago Boutique Hotel

2.5 star property
VIP Access

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Photo gallery for Palago Boutique Hotel

Restaurant
Exterior
Body treatments, hot stone massages, body scrubs, facials
Signature Double City View | Bathroom | Combined shower/bathtub, rainfall showerhead, hair dryer, bathrobes
Family Room City View | Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
10 P. Bát Ðàn, 60, Hanoi, 110000
  • Place, Train Street
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Twin With Window

Executive Twin With Window | Premium bedding, memory-foam beds, minibar, in-room safe

Executive Twin With Window

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room City View

Family Room City View | Premium bedding, memory-foam beds, minibar, in-room safe

Family Room City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Palago Suite With Balcony

Palago Suite With Balcony | Premium bedding, memory-foam beds, minibar, in-room safe

Palago Suite With Balcony

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double With Window

Deluxe Double With Window | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Double With Window

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Double City View

Signature Double City View | Premium bedding, memory-foam beds, minibar, in-room safe

Signature Double City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Palago Boutique Hotel

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business centre and concierge services are on-site. Change of towels is available on request
Palago Boutique Hotel offers 60 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. 45-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body scrubs and body treatments.
During your stay at Palago Boutique Hotel, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Hanoi Old Town Night Market and 7 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Palago Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

This Hanoi hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Palago Boutique Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (198 centimetre wide door)
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palago Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 400000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 900000 per room (return)
  • Rollaway bed fee: VND 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Palago Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

PALAGO BOUTIQUE HOTEL Hotel
PALAGO BOUTIQUE HOTEL Hanoi
PALAGO BOUTIQUE HOTEL Hotel Hanoi

Palago Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good and tidy, receptionists are nice, free breakfast with high standard, excellent location
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Simranjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very hospitable and friendly. Rooms were clean and spacious. Location of the hotel is close to major attractions and still its not noisy
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities
Got the job done
Stayed 1 night in Oct 2025
Verified

8/10 Good

EUNICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our breakfast already packed, ready to go, upon our check out. The location is within walking distance from points of interest in the Old Quarters.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the breakfast

Highly recommended, our stay was superb, excellent service, great breakfast, the room we had was so spacious for 3 people and insulated, not a noise from the outside , it felt like another world, not a noise from the hustle and bustle street outside, convenient location to all the food vendor and shops , Lee and Wendy were so helpful with everything we needed
Stayed 4 nights in May 2024
Verified

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING

NICE HOTEL. NICE STAFF. GOOD FOOD. HELPFUL. VERY CONVENIENT LOCATION.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no further, just go here!

Fantastic stay! Everything was 10/10. The moment we arrived at 11pm, the bell desk opened our door and offered to take our luggage directly to the room. Room was spotless and we didnt hear any other noises. Currtains were truly "blackout". The breakfast was decent with fantastic omlet. I cant recommend thsi placw enough. Customer service is 10/10 and it is centrally located with lots of walkable shops anytime of the day.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A special mention!

We LOVED this hotel. Smack bang in the centre of Hanoi Old Quarter we were amazed at how quiet and relaxing our room was only 2 stories up from the chaos. The staff were incredibly accommodating and a special mention to the beautiful staff member who rescued my little girl after she went into the elevator by herself. I wish we caught her name but I hope she sees this and knows how grateful we are for her kind & gentle approach with my daughter who was understandably hysterical. Breakfast was basic but a fresh egg and noodle station was more than enough to get us going for the day! Love love love this hotel! Especially as it was one of the cheaper options but with a 5 star experience!
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Siaw Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deluxe Double Room - comfortable stay for 4 nights. Location - Hotel is well positioned within Old Quarters and walking distance to train street and Hoan Kiem Lake. Safe for solo travelers. Can Grab readily - Be mindful of longer travel time on weekend evening when the night market is happening. Room - Requested for room in quiet zone and hardly could hear the traffic outside. Bed was comfortable and there is bathtub. Water pressure is average if you like it strong. Food - Breakfast was reasonable with the selection of choice. Convenient store (Circle K) is round the corner on the same block as the hotel. You can easily find food options within Old Quarters. Staff - The hotel staff helped with my booking tours, credit to Wendy. All the staffs in general are helpful when you have questions or request for recommendation.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

KAZUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食会場が、暑い
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour Hanoï

Séjour parfait très bien situé en plein centre du vieux quartier de Hanoï.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Allister

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Kentaro

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

HSIAO-HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

MEI LING

Stayed 2 nights in Mar 2024