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The Ann Hanoi Hotel & Spa

4.0 star property

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Outdoor pool
Hot stone massages, deep-tissue massages, Thai massages, sports massages
Lobby
Serves lunch and dinner
Hot stone massages, deep-tissue massages, Thai massages, sports massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included

Explore the area

Map
38A Hang Chuoi, Hai Ba Trung Dist, Hanoi, 10000
  • Hanoi Opera House
    ‪12 min walk‬
  • Hoan Kiem Lake
    ‪18 min walk‬
  • Thang Long Water Puppet Theatre
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬

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About this property

The Ann Hanoi Hotel & Spa

Hotel with free parking, a quick walk to Hai Ba Trung Temple
Along with an outdoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a steam room and spa services.
The Ann Hanoi Hotel & Spa offers 108 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages.
Our customers tell us that they can't get enough of the helpful staff at The Ann Hanoi Hotel & Spa. During your stay, you're just a quick walk from Hai Ba Trung Temple. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Within a 15-minute walk of Hai Ba Trung Temple and Hanoi Opera House
  • Airport shuttle service available
The Ann Hanoi Hotel & Spa offers its guests an outdoor pool, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 2067 square feet (192 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Ann Hanoi Hotel & Spa. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
The Onyx House – This restaurant serves breakfast, lunch and dinner.
An Lam – This rooftop bar serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Spanish, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required
  • Airport shuttle available
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 340,000 for adults and VND 170,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • An Lam
  • The Onyx House

Things to do

  • Bicycle rentals
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ann Hanoi Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1009470.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 600000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 340000 for adults and from VND 170000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1009470.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0102842559

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ann Hanoi Hotel
Ann Hanoi
The Ann Hanoi
The Ann Hanoi Hotel Spa
The Ann Hanoi & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel
The Ann Hanoi Hotel & Spa Hanoi
The Ann Hanoi Hotel & Spa Hotel Hanoi

The Ann Hanoi Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 256 reviews
Rating 8 - Good. 89 out of 256 reviews
Rating 6 - Okay. 13 out of 256 reviews
Rating 4 - Poor. 3 out of 256 reviews
Rating 2 - Terrible. 2 out of 256 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zahraa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and clean hotel with a great spa!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sathiaroopan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location was safe/central and it has basic amenities nearby.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jan-Erik

Stayed 5 nights in Dec 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have stayed here multiple times and have always had a great experience. It is newly renovated and clean. The staff there are very helpful as well. I recommend this place to all travelers.
Stayed 9 nights in Dec 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, facilities and dining were all excellent. Attention to the airport transfer on arrival needs to be more professional. Otherwise, we would recommend to anyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

kulvinder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.
Stayed 4 nights in Sep 2024

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Spa is convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Becky

Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Disliked: Staff & service, amenities
Breakfast for 2 was very expensive. Ripoff!! In Hanoi, you can go to a nice restaurant and pay half that or less and get better food.
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 3 nights in Jul 2024

2/10 Terrible

Mark

Travelled with group
Disliked: Staff & service
The breakfast is very expensive and terrible! I was charged $27 for breakfast for two people in a city where you can get a very good breakfast for two for less than $10. RIP OFF! DO NOT STAY HERE!
Stayed 3 nights in Aug 2024

8/10 Good

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel
Stayed 3 nights in May 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is was close the old quarter
Stayed 1 night in May 2024

10/10 Excellent

Long

Stayed 1 night in Apr 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Riyani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the hotel was lovely. All the staff were fantastic and made our stay so memorable. Thank you ❤️
Stayed 3 nights in Mar 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staffing, professional and friendly but it took them more than 40 min to give us the clean towels that we requested. We booked an extra night, previous nights were with the Gate1 tour, and they wouldn't give us the breakfast buffer that we had with Gate 1. We could have booked at another hotel in the Old Qtr that was cheaper ($15 USD) and has better reviews. BTW, the breakfast buffer has fewer selections compared with other hotels that we stayed and the food quality was just average. I gave 3.5 stars mainly due to the outstanding staffing.
Stayed 1 night in Feb 2024

6/10 Okay

Henry

Liked: Cleanliness, staff & service
Disliked: Room comfort
The staff was excellent but we had no air-conditioning so our room was extremely hot. Asked if they could turn the air on and they said they couldn't. Also we could not open the windows.
Stayed 1 night in Jan 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Stayed 3 nights in Dec 2023

10/10 Excellent

Peter, New Canaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money with a very nice spa. Extremely helpful and attentive service.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We definitely recommend the Ann Hanoi

Our room was very nice. The staff very friendly and helpful during checkin, dining and checkout. Professional and curteous throughout our stay. Convenient location for sightseeing.
Stayed 1 night in Oct 2023

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities
First I want to say that it’s a really nice hotel to stay at. It’s beautiful and spacious. The staff is also nice. BUT I don have to say that they are currently doing some renovations and it’s VERY loud. They even start at 8h45 am this morning. Renovation can be inevitable but they should tell us upon arrival. Not even a comment about it. Plus we had the room at the 10th floor as they do the construction at floor 11.. For compensation, they could offer a happy hour or discount at the restaurant.. nope. Nothing. They even make me pay my btl of water as I was checking out en mention that with all the trouble it would have been a minimum. Hopefully it will be finish soon cause otherwise I really like the hotel and I recommend it. Maybe just ask to be put on a lower floor or ask when they are working / or if it’s finish
Stayed 2 nights in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel undergoing some renovations Safe and clean. Nice staff.
Stayed 1 night in Aug 2023