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The Oriental Jade Hotel

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Photo gallery for The Oriental Jade Hotel

Terrace/patio
Poolside bar
Poolside bar
Buffet
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Oriental Emerald

A hotel room with a large bed, a desk, a chair, a small table with a lamp, and a large window with curtains.

Oriental Emerald

9.4 out of 10
Exceptional
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sapphire Old Quarter View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through the window.

Sapphire Old Quarter View

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Diamond Church View

Diamond Church View | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ruby City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Ruby City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • Lake view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • Lake view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pearl Connecting

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Emerald Connecting

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Emerald Connecting

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald Twin

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Sapphire Twin Old Quarter View

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Oriental Jade Hotel

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at The Oriental Jade Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, hot stone massages or body treatments at O' Signature Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from St. Joseph's Cathedral of Hanoi and 3 minutes on foot from Hoan Kiem Lake
  • Airport pick-up shuttle service available for a fee
The Oriental Jade Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A children's pool, spa services, and a terrace are also featured at the luxury The Oriental Jade Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oriental Jade Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1625000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 600000 for adults and from VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1625000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 918 out of 1002 reviews
Rating 8 - Good. 59 out of 1002 reviews
Rating 6 - Okay. 13 out of 1002 reviews
Rating 4 - Poor. 5 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Breakfast was very good, staff were great and the hotel was very clean. We would be very happy to stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, location and service! Will definately be back!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional breakfast buffet, amazing location, and very attentive staff. A truly lovely stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

dinko

Liked: Cleanliness, amenities, property conditions & facilities
Superb location, amazing professional staff, delicious breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with high quality and clean rooms
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a really convenient location. The staff were amazing! Had a great time.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities
Everything is spotless and the staff and location are exceptional
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this charming hotel. We were very impressed with the staff service and location of this hotel is excellent. Great for exploring Old Quarter, yet also quiet and comfortable rest. Breakfast buffet is excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the perfect location. My favorite hotel in Vietnam. Strongly recommended
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stays at the Oriental Jade! The location is perfect and the staff is incredible. The sky bar is a great place to unwind in the evenings and features spectacular views.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. From the moment we arrived, the staff went above and beyond to help make our stay as comfortable as possible. The service is exceptional and the breakfast buffet was excellent. The location is phenomenal to explore the Old Quarter -- very walkable, yet quiet at the same time. We highly recommend this charming boutique hotel and hope to return someday.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Best for us was being able to WhatsApp the hotel with questions or requests and get an immediate response. Concierge desk was super helpful.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Cabot

The staff were wonderful and the breakfast had many delicious options.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really comfortable hotel stay. The bed was wonderful. The service from the staff (front desk and breakfast restaurant) was amazing. The breakfast was delicious - including the most amazing Vietnamese coffee of our trip! Ideal location in the old quarter.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did our research and were very happy with our choice. This is an outstanding hotel with excellent staff in a superb location. They made everything simple - including airport transfers and our breakfasts were amazing. We plan on staying her again during future travels.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay perfect location courteous staff Made my stay memorable Walkable to most attraction and market
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adena

Liked: Cleanliness, amenities, property conditions & facilities
Extremely lovely small boutique hotel in Hanoi. New hotel. Staff extremely pleasant. Breakfast wonderful Very clean Great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and I would definitely stay here again. The location is very convenient, close to the old town and downtown.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

giovanni e

Liked: Cleanliness, staff & service, amenities
Great Hotel, staff and facilities are superb. Recommend :)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sachin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, convenient location and most importantly top notch service. Highly recommended.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely courteous and prepared breakfast takeaway as we were leaving very early. Great location as well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yi Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location. Staff is very prompt in rendering assistance. Definitely a good choice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nitasha

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, wonderful, wonderful staff! Very clean accommodations. We stayed in the presidential suite and it was wonderful. The views were amazing and the location was perfect. Definitely a great value!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bindu

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel..excellent service that makes it very special…best location..
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
Room was ready when we checked in and was wonderful. All the staff were very pleasant. Great location but not too crazy. Easy walk to the lake and all the action of the weekend market. Will definitely stay here again if we ever find ourself back in Hanoi.
Stayed 2 nights in Jan 2026