Crowne Plaza Harrisburg-Hershey by IHG

3.5 star property

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Photo gallery for Crowne Plaza Harrisburg-Hershey by IHG

Exterior
Room amenity
Breakfast, lunch and dinner served
Exterior
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
23 S 2nd St, Harrisburg, PA, 17101
  • Place, Riverfront Park
    ‪2 min walk‬
  • Place, Strawberry Square
    ‪3 min walk‬
  • Place, Pennsylvania State Capitol
    ‪8 min walk‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Communications)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Crowne Plaza Harrisburg-Hershey by IHG

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Harrisburg-Hershey by IHG offers 260 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Harrisburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Harrisburg-Hershey by IHG. During your stay, you're just a quick walk from Riverfront Park. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Whitaker Center for Science and the Arts and UPMC Pinnnacle Harrisburg
Crowne Plaza Harrisburg-Hershey by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 10500 square feet (975 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Harrisburg-Hershey by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Harrisburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
2wentyThre3 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Coffee Shop – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 2wentyThre3
  • Coffee Shop

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,500 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.95 per person
  • Valet parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Harrisburg-Hershey
Crowne Plaza Hotel Harrisburg-Hershey
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
Crowne Plaza Harrisburg-Hershey Hotel
Hotel Crowne Plaza Harrisburg-Hershey Harrisburg
Harrisburg Crowne Plaza Harrisburg-Hershey Hotel
Hotel Crowne Plaza Harrisburg-Hershey
Crowne Plaza Harrisburg-Hershey Harrisburg
Crowne Plaza Harrisburg Hershey
Crowne Plaza Hotel
Crowne Plaza

Crowne Plaza Harrisburg-Hershey by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Stayed 1 night in Jan 2026

6/10 Okay

Kyle

Business traveller
Disliked: Amenities
Room is dated. Need to replace carpet. The fan on the AC was nice and had Apotheke products.
Stayed 2 nights in Jan 2026

10/10 Excellent

Scott, Pasadena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff was very helpful and pleasant. Our room was very clean and accesable to downtown. Highly recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rubens Rodriguez

Stayed 2 nights in Jan 2026

6/10 Okay

Dibesh

Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Stayed 1 night in Jan 2026

8/10 Good

Chanelle

Liked: Amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Dec 2025

8/10 Good

Kate, Factoryville

Stayed 1 night in Dec 2025

10/10 Excellent

briana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
very clean and easy check in!
Stayed 1 night in Dec 2025

6/10 Okay

Kathryn K

Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall, staff was very friendly
Stayed 1 night in Dec 2025

8/10 Good

Anna

Stayed 1 night in Dec 2025

2/10 Terrible

Gillian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Got caught in a bad storm on a long drive home with my boyfriend. Tried to make the best of a bad situation. I made the reservation and included the parking fee. We didn’t need any more headaches. We parked on the street (free parking 5pm-8am or something of the sort). I went to check in. It was the standard process (albeit with far less warmth than I’m used to) until the front desk guy asks where we parked. I said the street. He said, “I will never understand why you people park on the street when it is included in your reservation.” “Oh, yeah, I just didn’t know where to pull in or if we needed to check in first.” “But there’s a spot to pull in and you paid for it.” Cool. Pitstop in the bathroom, walk outside, found the valet area! We eventually pulled the car up to said area. Valet guy comes out. Standard spiel about cost and what not. I tell him we already have the valet parking. He questions what I mean. I tell him what the front desk guy said. He’s like “oh well the way you said it made it seem like you already had a ticket when you obviously don’t. Front desk guy is new.” This goes on for like 5 minutes. Cool. The bellhop cart was wobbly. Whatever. My breaking point came when I finally got to shower. The door slides in a way that I have to reach through the water to adjust the temp/turn it on AND there’s water all over the floor. Fine. Sure. It’s when I look up and see a vent COATED in dust and HAIR on the shampoo bottle when I decided that a full crash out was valid
Complimentary Slip and Slide
Ya Ever Wanted To Get Clean And Feel Dirty At The Same Time?
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Dowtown location near Second Street Restaurant Row. Valet parking only.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless and the staff more than accomodating
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriella

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mom and I stayed in room 922, where the room had a fantastic view of the buildings, church, and the park/river across the way. The room was clean, and did not have any gross hairs on the sheets, pillows, or in the bathroom. The fridge worked excellent, the heating and cooling worked great, and the TV with channels worked very well! There is no parking lot, but there is valet parking, and trust me, you will want to use it! The valet parking is $25 a night, but your car is protected and is kept safe, while on the street, you pay via a app or a website, and have to keep adding more hours as you go. There’s also homeless in the area that seem harmless, but, it’s better to have your car in valet than be possibly broken into. The valet parking guys are great, and wonderful too- especially Gerald (I believe that was his name) he went above and beyond, and was so helpful!
Room 922
Room 922’s window view
The entrance to where you are greeted to be seated at the hotel’s restaurant!
Another view of the dining part of the restaurant where it looks like they have a buffet when it’s during its busier season.
Stayed 3 nights in Dec 2025

2/10 Terrible

Michael

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room I was assigned was wide open when I arrived at it and didn’t have hot water. I tried calling the front desk to tell them but the phone didn’t work. I used a phone in the hallway. I was told they’d send someone from maintenance to my room. A short while later a maintenance man came to my room and told me it would take some time to fix the problem and that a new room was assigned. When I went to the new room the door was open. I went in and picked up the phone to let the front desk know the door was open. I picked up the room phone and it didn’t work. I called the front desk to let them know the door was open using a hallway phone. They offered to send maintenance to check on the phone issue. I told them it wasn’t needed and told their manager the phone issue in two rooms is a significant security problem. He didn’t seem to understand the veracity of the situation until I specifically told him someone could get assaulted while picking up a room phone that doesn’t work.
Stayed 1 night in Dec 2025

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was good, but two factors made it shabbier than desired: the vinyl office chair had stuffing coming out of the cushions, and the faux brass lamps were very dated , rusting and staining the surfaces of the furniture.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tanya

Stayed 1 night in Dec 2025

4/10 Poor

Camille

Disliked: Cleanliness
I had to change my room because of the hair that I saw on the sheets. I also didn't like how that shower was set up. The shower head was too high and I had a hard time not getting my hair wet when walking into the shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Darryl

Stayed 1 night in Dec 2025

10/10 Excellent

Jacob

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in
Stayed 1 night in Dec 2025