Residence Inn by Marriott Hartford/Windsor

3.0 star property

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Room options

View all photos for Studio, 1 Queen Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft, 2 Bedrooms

Premium bedding, desk, blackout curtains, iron/ironing board

Loft, 2 Bedrooms

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Hartford/Windsor

Along with a fitness centre, this smoke-free hotel has a snack bar/deli and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Limited housekeeping is available.
Residence Inn by Marriott Hartford/Windsor offers 96 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on weekdays only.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Hartford/Windsor. During your stay, you'll be close to Windsor Arts Center. Enjoy features like free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from Windsor Arts Center and a few minutes from Farmington River
  • Cats and dogs welcome for a fee
Residence Inn by Marriott Hartford/Windsor offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Residence Inn by Marriott Hartford/Windsor also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Windsor hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per stay; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 250 at checkout
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.00 per accommodation, per stay
  • Breakage deposit: USD 700 per stay (for stays between 31 December and 01 January)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per stay (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 250 at checkout. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Hartford/Windsor Hotel Windsor
Residence Inn Marriott Hartford/Windsor Aparthotel Windsor
Residence Inn Marriott Hartford/Windsor Aparthotel
Residence Inn Marriott Hartford/Windsor Windsor
Residence Inn Marriott Hartford/Windsor
Resince riott HartfordWindsor
By Marriott Hartford Windsor
Residence Inn by Marriott Hartford/Windsor Hotel
Residence Inn by Marriott Hartford/Windsor Windsor
Residence Inn by Marriott Hartford/Windsor Hotel Windsor

Residence Inn by Marriott Hartford/Windsor Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 375 out of 742 reviews
Rating 8 - Good. 191 out of 742 reviews
Rating 6 - Okay. 75 out of 742 reviews
Rating 4 - Poor. 48 out of 742 reviews
Rating 2 - Terrible. 53 out of 742 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gina

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded all expectations! The staff were incredibly welcoming, the service was seamless, and my room was spotless and comfortable. 10/10 would stay again!
Stayed 1 night in Jan 2026

8/10 Good

Lorena

Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay there again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dede

Travelled with family
Liked: Cleanliness, staff & service, amenities
Incredible 2 bedroom loft, very clean and comfortable!
Stayed 7 nights in Jan 2026

10/10 Excellent

Theresa

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Stayed 1 night in Jan 2026

10/10 Excellent

Emilia

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The size of the loft was very spacious very accommodating. Will definite visit again
Stayed 2 nights in Jan 2026

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities
From the moment I arrived, I could tell the Residence Inn Windsor staff was exceptional! I was greeted warmly, accommodated entirely and the rooms were big and spacious. Further, I had cleaning service every day! A hidden jewel of a hotel 5 minutes away from Bradley Airport. I'll definitely stay there again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great!
Stayed 1 night in Jan 2026

2/10 Terrible

Tameka

Travelled with family
Disliked: Cleanliness, staff & service
I had the worse exoerience ever. Outside of the many complaints placed regarding housekeeling, the constant clogging of the bathroom sink and bathtub. The AGM Mike canceled my second reservation without explanation. When i asked, i was met with rude and dismissive customer service. The AGM lied about there being a 48 hour reentry policy for the property. When asked to see the policy he refused and called the police on me. He abused his power and weaponized the police against ne vecause i am a black woman. Completely disgusting behavior. The ,
Stayed 28 nights in Dec 2025

10/10 Excellent

Scott

Stayed 4 nights in Dec 2025

4/10 Poor

Joseph

Business traveller
The trash was never emptied in my room and used wash clothes were still hanging in the shower. Doesn’t exactly inspire confidence in the cleanliness of the rest of the space.
Stayed 1 night in Dec 2025

6/10 Okay

Brandon

Stayed 1 night in Dec 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very spacious, with a separate downstairs master suite and upstairs loft bedroom/bath. The staff was very accommodating to any need we had and checked on us throughout our stay. Our only "complaint" was that the breakfast was either soggy or hars but they did have a wide selection. We would definitely stay again with our family.
Stayed 6 nights in Dec 2025

10/10 Excellent

Tyrine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean and private
Stayed 1 night in Dec 2025

10/10 Excellent

Tyrine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful property, clean, spacious and quiet. Make sure you read all of the terms there’s a lot of fees attached , $10 parking fee per day $100 cleaning fee $200 deposit hold.
Stayed 1 night in Dec 2025

10/10 Excellent

Tyrine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hale was pretty rude
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean place with friendly staff.
Stayed 5 nights in Dec 2025

8/10 Good

Ronald J

Liked: Cleanliness, staff & service, amenities
yes and yes room was spacious and clean staff very helpfull and friendly very impressed with breakfast buffet will defiantly not hesitate to stay at a Marriot residence inn again
Stayed 1 night in Dec 2025

10/10 Excellent

Clifton

Business traveller
Liked: Cleanliness
Disliked: Amenities
What stood out most was the $500 deposit required at check-in. I've never been more insulted in 51 years of doing business with hotels. I have reserved rooms with you at least 4 times this year with travelers. NEVER AGAIN! NO Marriott is worth this outrageous deposit, especially when the Hampton Inn is affordable. Thank you for making my decision to go with Hilton.
Stayed 2 nights in Dec 2025

8/10 Good

Joyce

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was ok but the bedding was horrible!! Sheets looked dingy and had a smell which triggered my allergies. They didn’t look like they were changed. They had an order! I won’t be coming back.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, spacious room
Stayed 1 night in Dec 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, property conditions & facilities
Toilet had not been cleaned properly
Stayed 4 nights in Dec 2025

10/10 Excellent

Zita

Liked: Cleanliness, property conditions & facilities
Clean room, helpful staff
Stayed 1 night in Dec 2025

4/10 Poor

Laurence, Lyndhurst

Stayed 1 night in Dec 2025

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