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The Capitol Hotel

Property class: 3

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Photo gallery for The Capitol Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
Eco-friendly toiletries, hair dryer, towels
Food and drink
Desk, laptop workspace, blackout curtains, iron/ironing board
Food and drink

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
440 Asylum St, Hartford, CT, 06103
  • Place, Bushnell Park
    ‪1 min walk‬
  • Place, PeoplesBank Arena
    ‪5 min walk‬
  • Place, Bushnell Center for the Performing Arts
    ‪9 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

7.8 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room

7.2 out of 10
Good
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room

7.4 out of 10
Good
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn & Suites Hartford/East Hartford
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,150 reviews
The price is €116
includes taxes & fees
3 May - 4 May
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About this property

The Capitol Hotel

A 24-hour fitness centre, a snack bar/deli and self parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
The Capitol Hotel offers 96 air-conditioned accommodations with free newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at The Capitol Hotel gets good marks from our customers. During your stay, you're just a quick walk from Bushnell Park. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free full breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Steps from Bushnell Park and 4 minutes on foot from PeoplesBank Arena
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business centre and 2 meeting rooms are available. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel. Parking is available for a fee.

This 3-star Hartford hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel Hotel
The Capitol Hotel Hartford
The Capitol Hotel Hotel Hartford
The Capitol Hotel Ascend Hotel Collection
The Capitol Hotel an Ascend Hotel Collection Member

The Capitol Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 462 out of 1260 reviews
Rating 8 - Good. 329 out of 1260 reviews
Rating 6 - Okay. 226 out of 1260 reviews
Rating 4 - Poor. 120 out of 1260 reviews
Rating 2 - Terrible. 123 out of 1260 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious. Maybe some more toppings for waffles
Stayed 1 night in Jan 2026

8/10 Good

Nafiz Ahmed

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2026

6/10 Okay

Cyncere

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel was okay. The room was clean and staff was friendly. However, every night we had to bring our keys back to the front desk to get them reactivated which was a tad bit annoying. We also requested for housekeeping services in the morning and we removed all of the sheets and towels and placed them outside of the door before we left out for the day. When we came back in later that day, housekeeeping did NOT put new sheets or towels in the room. The matress was bare and we had to put our own sheets and pillowcases on the bed. Other than that, the stay was decent. Nothing to rave about, but also a good, affordable option.
Stayed 3 nights in Jan 2026

6/10 Okay

Brittany

Stayed 2 nights in Jan 2026

2/10 Terrible

Pamela

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Bathroom and bedding not clean. No hot water.
Stayed 1 night in Jan 2026

2/10 Terrible

Tracey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned at all during our 3 day stay and there was feces on the floor of the bathroom in the breakfast area.
Stayed 3 nights in Jan 2026

10/10 Excellent

Bruno, Bridgeport

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy and typical buffet breakfast. Walking distance to all major downtown Hartford attractions. Will use again if needed.
Stayed 1 night in Dec 2025

6/10 Okay

Nataliya

Travelled with family, Business traveller
I wish the room was cleaner, there was no remote control for tv, the water in the bathroom was barely warm, the blankets were extremely thin, so we had to heat the room better. However, the staff were polite! The breakfast was fine, too.
Stayed 3 nights in Jan 2026

6/10 Okay

Chiquita

My bed had stained yellow spots on the sheets; the housekeepers smoked marijuana in the rooms, but at least they were friendly
Stayed 1 night in Jan 2026

2/10 Terrible

Terrice

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not nice. Sheets had stains on them! Carpets were dirty!!! We got a ticket for parking at the top level of the hotel. Not happy. Water wouldn’t go down in the tub of a few of our rooms. Breakfast was not good even the waffle mix! The bean bags in lobby were stripping and looked unsanitary. Only positive is the view from The room. The staff were friendly though and helpful!
Stayed 1 night in Jan 2026

8/10 Good

Cara, Melrose

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and helpful. Beautiful view of the capital!
Stayed 1 night in Jan 2026

10/10 Excellent

Andre

Stayed 1 night in Dec 2025

2/10 Terrible

Robert

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
No hot water. A pipe broke. I get it. The worst part was that I was told that the GM would contact me. He did not.
Stayed 1 night in Jan 2026

10/10 Excellent

Myrone

Stayed 1 night in Jan 2026

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My son and I stayed here to be near the convention center which was a very convenient 6 minute drive. The hotel had a secure parking garage for just $15 per night which was great. The room had just enough space with all the amenities you need: microwave, fridge, hair dryer, iron, etc. There were vending machines, laundry and hot breakfast was included too. Front desk staff was courteous and check-in and out was very quick and easy. My only complaint was that the towels are really small and our room faced the train station parking lot and people were really noisy in the middle of the night, though it's not the hotel's fault. Next time I'd just ask for a different room and bring my own bath towel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanish

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2026

10/10 Excellent

Quezia

Stayed 1 night in Dec 2025

10/10 Excellent

kristin, Staten Island

Stayed 1 night in Nov 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Cleanliness, staff & service, amenities
1. The room had mold in the AC unit and the bathroom walls & floor. Went down to show pics and the guy at front desk said that “maintenance sprayed something on the walls, because they’ll be removing popcorn ceiling” it was a LIE and didn’t wanna change our room. 2. Then bathtub wouldn’t drain, took a shower and the water was still there 2hrs later, went downstairs to complain and finally got changed to another room. 3. There are no blankets on the bed, just 2 sheets and that’s it. There was a few hairs, on the towels and the sheets. Also, the second bathtub wouldn’t drain as well. 4. Parking lot is sketchy, as well as the hotel’s location 5. I was charged a fee for checking out early as I wasn’t satisfied, front desk said that hotels.com would charge the fee, and that’s not what (hotels.com) customer service said when I called them. Said fee went from $80 to $30, so front desk guy could’ve not charged me for it, but it is what. 6. Book at your own risk, you get what you pay for
I had to bring my own blanket
Mold in Ac unit
Mold on bathroom
Stayed 2 nights in Dec 2025

2/10 Terrible

Henil

Stayed 2 nights in Jan 2026

4/10 Poor

Katherine

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Staff was ok. I checked in earlier, but did not have time to check out the room. When I got in after midnight. The room smells like maple syrup, the bed sheets though appeared washed (several wrinkles) had many stains(time for new sheets and pillows). The bathroom the ceiling paint is peeling, the toilet did not flush correctly, the shower head is rusted, and no running hot water. This hotel is not a 3.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

2/10 Terrible

vikram

Stayed 2 nights in Dec 2025

2/10 Terrible

vikram

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water in shower, like at all. Mattress was broken and springs were uneven in middle.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kaylee

Stayed 2 nights in Jan 2026

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