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The Westin Pazhou

5.0 star property

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Photo gallery for The Westin Pazhou

Reception
Lobby
Exterior
Premium bedding, down duvets, minibar, in-room safe
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Area C, Canton Fair Complex, 681 Feng Pu Road, Haizhu District, Guangzhou, Guangdong, 510335
  • Place, Canton Fair Complex
    ‪1 min walk‬
  • Place, Pazhou Ferry Terminal
    ‪17 min walk‬
  • Place, Pazhou Pagoda
    ‪2 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | View from property

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds

  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, River View

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, River View

Executive Room, 2 Double Beds, River View | Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds, River View

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Bedroom

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

The Westin Pazhou

Luxury Guangzhou hotel connected to the convention centre, steps from Canton Fair Complex
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
The Westin Pazhou offers 325 air-conditioned accommodations with DVD players and minibars. Beds feature down duvets and premium bedding. Plasma televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include hot stone massages, body scrubs and body treatments.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

With your stay at The Westin Pazhou, you'll be connected to the convention centre and within walking distance of Canton Fair Complex. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Canton Fair Complex and 7 minutes by car from Canton Tower
The Westin Pazhou offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A sauna, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin Pazhou. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges.

This 5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Canton Bazaar – This restaurant serves breakfast, lunch and dinner.
Five Zen5es – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 100 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 218 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Canton Bazaar
  • Five Zen5es
  • Lobby Lounge

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (32,292 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Transfer shower
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 42 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Pazhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 2000 per night
  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 218 per person
  • Fee for in-room wired Internet: CNY 100 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Pazhou
Pazhou Westin
Westin Pazhou
Westin Pazhou Guangzhou
Westin Pazhou Hotel
Westin Pazhou Hotel Guangzhou
The Westin Pazhou Guangzhou Hotel Guangzhou
The Westin Pazhou Hotel
The Westin Pazhou Guangzhou
The Westin Pazhou Hotel Guangzhou

The Westin Pazhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 342 reviews
Rating 8 - Good. 83 out of 342 reviews
Rating 6 - Okay. 22 out of 342 reviews
Rating 4 - Poor. 5 out of 342 reviews
Rating 2 - Terrible. 2 out of 342 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hong

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Xi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 6 nights in Oct 2025

6/10 Okay

guy

Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Stayed 6 nights in Oct 2025

10/10 Excellent

Eitan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely wonderful — the hotel itself and the service were excellent. But what truly made the difference was the staff, especially Claire Huang at the front desk. She went above and beyond to help us, even assisting with some online orders we needed to make. Every member of the team was amazing, but Claire really stood out. People like her are what make a company special.
Stayed 5 nights in Oct 2025

10/10 Excellent

Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super big space with amazing view! Located in very quiet and safe area. Michelin star restaurant is an another level!
Stayed 2 nights in Sep 2025

10/10 Excellent

Assaf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

10/10 Excellent

Zachary, Lantau

Liked: Staff & service, property conditions & facilities
I stayed here for business. One night. No issues.
Stayed 1 night in Sep 2025

10/10 Excellent

Bernhard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

Beautiful hotel, excellent staff, great food. Top notch.
Stayed 10 nights in Aug 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. I’ve been visiting this hotel the last 3 years, I am from California. I left my AirPods one time, they found them and ship them to my next hotel. Breakfast buffet is excellent and all staff is very helpful and polite. Definitely coming back….
Stayed 5 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, breakfast. Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 2 nights in May 2025

8/10 Good

samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, clean, good staff
Stayed 2 nights in Mar 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Arash

Stayed 2 nights in Apr 2025

2/10 Terrible

Marie

Stayed 2 nights in Apr 2025

10/10 Excellent

KELLY, Baxter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very freindly and rooms are very nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

samuel

Stayed 3 nights in Mar 2025

10/10 Excellent

Cori

Stayed 4 nights in Mar 2025

10/10 Excellent

Nachik

Stayed 1 night in Mar 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort

Great room but had issues

I cannot fault the room however I was woken every morning at 6:30am by very noisy scaffolding work next door. No one mentioned this to me at checkin. The other weird thing is that all the hotel restaurants close very early around 9pm -9:30pm. I ended up spending over 300 yuan each for a buffet that we again were not informed closed 20 minutes after we entered. Drink prices are also very very high for China.
Stayed 2 nights in Feb 2025

8/10 Good

Bernd

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great connection to the exhibition center

Great if you need to go to the exhibition center. Good restaurants Buffet though is so-so
Stayed 1 night in Feb 2025

10/10 Excellent

Esther

Stayed 6 nights in Oct 2024

6/10 Okay

Jing, NORTH YORK

Stayed 3 nights in Sep 2024

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