Quality Inn Franklin

2.5 star property

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Photo gallery for Quality Inn Franklin

Free daily buffet breakfast
Point of interest
Premium bedding, desk, laptop workspace, iron/ironing board
Lobby
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
313 Cunningham Rd, Franklin, NC, 28734
  • Place, Franklin Gem and Mineral Museum
    ‪4 min drive‬
  • Place, Smoky Mountain Center for the Performing Arts
    ‪5 min drive‬
  • Place, Cowee Mountain Ruby Mine
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn Franklin

Hotel with free breakfast, near Scottish Tartans Musuem
An indoor pool, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn Franklin offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Franklin. During your stay, you're just a quick walk from Nantahala National Forest. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Just a 4-minute drive from Scottish Tartans Musuem and a few minutes from Franklin Gem and Mineral Museum
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Franklin. Free self parking is available.

This Franklin hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Comfort Inn Franklin Hotel
Quality Inn Hotel
Quality Inn Franklin
Comfort Inn Franklin
Quality Inn Hotel Franklin

Quality Inn Franklin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 295 out of 657 reviews
Rating 8 - Good. 218 out of 657 reviews
Rating 6 - Okay. 92 out of 657 reviews
Rating 4 - Poor. 32 out of 657 reviews
Rating 2 - Terrible. 20 out of 657 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Saeed

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed quality very poor. Believe broken by others.
Stayed 1 night in Jul 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Daniel Lloyd

Stayed 1 night in Apr 2025

8/10 Good

Lennidies

Liked: Amenities, property conditions & facilities
Great staff, clean rooms. Breakfast was ok.
Stayed 1 night in Jul 2025

10/10 Excellent

John, Aldie

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in process was very efficient and courteous. Everything about the facility was sparkling clean. it had an extremely comfortable bed and the room was very spacious. Highly recommend Quality Inn.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2025

6/10 Okay

Betsy

Travelled with family
Everything was average for this property. The staff works hard, that is obvious.
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Convietly located near the highway. Easy to get off and on.
Stayed 1 night in Jun 2025

10/10 Excellent

Mats

Stayed 3 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean.
Stayed 1 night in Jun 2025

8/10 Good

Jens

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
They need to have better breakfast choices. Everyday was the same. No variety.
Stayed 3 nights in Jun 2025

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean & friedly

the place was clean and friendly staff
Stayed 2 nights in Jun 2025

6/10 Okay

shawn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and generous. Bed was comfortable and room was good outside of the shower rod beginning to fall off, shower drained so slow it got ankle deep within a 5-10 minute shower. Outside of the building i found a hypodermic needle in plain sight.
Stayed 1 night in May 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and nicely remodeled from what I remember. The staff was fantastic and very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and comfortable place to stay. The room was clean and quiet
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Dorothy

Stayed 3 nights in May 2025

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean and quiet! The front deak staff was very polite. I could hear the room above me walking around quite heavily, but i was so tired it didn't matter. It was a great stay for a solo traveler.
Stayed 2 nights in May 2025

6/10 Okay

Shannon, Burlington

Travelled with family and small children
Disliked: Cleanliness, staff & service
Beds were the best I've slept on in a long time -very comfortable. Breakfast area was awful. Very small selection of food and they were out of most things. Only 1 warm thing. Also, it was in a small room and very quiet. Several people staring at me as I walked by. No TV or music in the room. No one at the front desk when it was time to check out
Stayed 1 night in May 2025