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Highlands Inn

3.0 star property

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Photo gallery for Highlands Inn

Exterior
Classic Twin Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets
Property entrance
Classic Twin Room, Multiple Beds | Terrace/patio
Dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
420 Main Street, Highlands, NC, 28741
  • Place, Highlands Playhouse
    ‪3 min walk‬
  • Place, Highlands Country Club
    ‪3 min drive‬
  • Place, Dry Falls
    ‪6 min drive‬

Room options

View all photos for Classic Twin Room, Multiple Beds

Classic Twin Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Classic Twin Room, Multiple Beds

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

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About this property

Highlands Inn

Bed & breakfast with free breakfast, steps from Highlands Playhouse
This smoke-free bed & breakfast features a restaurant, coffee/tea in a common area and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, free breakfast and a reception hall are on-site.
Highlands Inn offers 31 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.
During your stay at Highlands Inn, you're just a quick walk from Nantahala National Forest. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include meeting rooms, a terrace and coffee/tea in a common area
  • Steps from Highlands Playhouse and 9 minutes on foot from Highlands Biological Station
There's a restaurant on site. Free breakfast is available. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Highlands Inn. Self parking is free.

This 3-star Highlands bed & breakfast is smoke free.

Guests are served a free breakfast. Additionally, a cooked-to-order breakfast is available daily for a fee.
Highlands Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free breakfast available
  • A restaurant
  • Coffee and tea in common areas

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Highlands Inn
Highlands Inn Highlands
Highlands Inn Bed & breakfast
Highlands Inn Bed & breakfast Highlands

Highlands Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 48 reviews
Rating 8 - Good. 16 out of 48 reviews
Rating 6 - Okay. 6 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time but one sour note you need to know about

My wife and I enjoyed our stay overall, staff very helpful providing any amenities, lovely garden patio, great location on Main St. Only real sour note was at the very end of our trip...all info says complementary breakfast provided as part of the price we paid for room but when we arrived for breakfast we were notified that we had to pay for breakfast because we went thru hotels.com...staff should have told us that...
Stayed 2 nights in Sep 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Old Hotel

It’s an old charming hotel. May be Haunted so that’s why I stayed there. Room was clean and well equipped.
Stayed 1 night in Sep 2020

10/10 Excellent

Mktwhite, Atlanta, GA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inn right In town walking distance to everything. Very comfortable bed and room was nice and spacious.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Aug 2020

8/10 Good

Thayne

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Very clean and right in town. Charming property
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

6/10 Okay

Loi

Travelled with family
Stayed 1 night in Jul 2020

8/10 Good

Ben, Clemson, SC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly Inn keepers. Historic property. The amenities were limited due to COVID restrictions, but our stay was very nice.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great Location, Needs updating. Staff is friendly, front porch is nice.
Stayed 1 night in Jul 2020

10/10 Excellent

Jeff, Chattanooga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location. Comfortable bed. Enjoyed our stay.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Lexi did a great job at front desk Quickly registered us and made a restaurant reservation in advance for us with. Preemptive phone call the day before so we wouldn’t get shut out. At reduced capacity restaurants. Efficient and friendly.
Stayed 1 night in Jul 2020

10/10 Excellent

David, Columbus, OH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, friendly and helpful. Roman in the dining room did great work. big room.
Stayed 2 nights in Jul 2020

10/10 Excellent

Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

6/10 Okay

Nancy

Liked: Cleanliness, staff & service

Underwhelmed at The Highlands Inn

The Inn itself is charming. The room needs to be updated. The TV was terrible (small , with a very fuzzy picture). The carpet was dated and just plain ugly. The pillows seemed old and out of shape. The bathroom amenities were minimal at best, shampoo and lotion only. There was a USB port by the bed which was nice. It was quiet and the location can't be beat.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They would not accept our reservation thru Expedia because we have a dog with us. Dog owners can only book directly thru the owners. They did helpus find a place to stay which was awesome.
Stayed 1 night in Sep 2019

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to not get away from the heat. Hotel as it always has been great location.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Disappointed. No wifi. Other problems.

Disappointing. First the good:the staff was generally welcoming and they were helpful with local recommendations. Our room was clean and housekeeping responded to our needs. Bed was comfortable. Hotel is very old and some would say quaint. Location is on Main Street, close to restaurants and the Ugly Dog pub (best bar in town). The bad. The location has a negative - parking. The "free" parking is street parking - the hotel doesn't have a dedicated lot. The town is overrun during the day and evening, and so parking was difficult for us. The water pressure in the shower was terrible - it went from weak to zero back to weak - and so showering wasn't happy. Room was extremely small. Now the ugly: their wifi simply doesn't work. The front desk said it doesn't work in town, but just five doors down at Buck's coffee house the wifi worked fine. Also I was told by a guest at the Old Edwards Inn (amazing place) that their wifi worked fine. So don't stay here if you need to use the internet. Also, the A/C didn't work properly - the fan speed was only high - the low and medium settings didn't work, and so we were up several times a night fiddling with the AC. Also a note, the free breakfast is NOT included when a room is booked on Hotels.com. We won't stay here again.
Stayed 2 nights in Oct 2018

10/10 Excellent

joseph b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel & Staff in Fun Town

Friendly, welcoming staff in a beautiful, historic building. Will definitely stay again.
Stayed 2 nights in Oct 2018