White Pines Inn & Suites

2.5 star property

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Photo gallery for White Pines Inn & Suites

Exterior
Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Front of property
Indoor spa tub
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Breakfast included

Explore the area

View in a map
2888 W Shore Drive, Holland, MI, 49424
  • Place, Dutch Village
    ‪14 min walk‬
  • Place, Windmill Island
    ‪4 min drive‬
  • Place, Hope College
    ‪4 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪45 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (Whirlpool)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

White Pines Inn & Suites

Hotel in Holland with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning.
White Pines Inn & Suites offers 80 accommodations with coffee/tea makers and designer toiletries. Tempur-Pedic beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at White Pines Inn & Suites. During your stay, you'll be within walking distance of Dutch Village. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes on foot from Dutch Village and a 2-minute drive from Sundae Sundae Golf Golf
  • Pets welcome for a fee
White Pines Inn & Suites offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly White Pines Inn & Suites. The hotel can provide concierge services and wedding services. Self parking is free.

This Holland hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 25.00 per stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD25.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at White Pines Inn & Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holland Inn
White Pine Inn Suites
White Pines Inn Suites
White Pines Inn & Suites Hotel

White Pines Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 300 out of 1053 reviews
Rating 8 - Good. 220 out of 1053 reviews
Rating 6 - Okay. 226 out of 1053 reviews
Rating 4 - Poor. 174 out of 1053 reviews
Rating 2 - Terrible. 133 out of 1053 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Denice

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was smelly, had only half used roll of toilet paper, no extra roll available. No shower towels, just 2 hand towels and a wash cloth. Short staffed
Stayed 1 night in Aug 2025

8/10 Good

Xavier

Stayed 1 night in Jul 2025

6/10 Okay

sharon

Travelled with partner
Liked: Cleanliness, amenities
Ok hotel in a great area
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness

Breakfast Guy Loathed His Job

King bed needs updating. Medium firm bed that wasn't uncomfortable, probably 20 years old though. Walls weren't thin but were not thick. I used ear plugs to sleep, never use them at home. Breakfast did not stay stocked, had to request most items since majority of breakfast items were unavailable.
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
building is in some need of repairs our ac unit was loud and no ice machines are working but everything was clean and the staff was very nice pool and hot tube was excellent
Stayed 1 night in Jul 2025

4/10 Poor

J

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Brianne

Travelled with family
Liked: Amenities
Close to where I needed to be
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Jul 2025

8/10 Good

DONALD C

Liked: Cleanliness, property conditions & facilities
Breakfast was very limited. No fruit & the last morning no bread,bagels,muffins,yogurt.
Stayed 4 nights in Jul 2025

4/10 Poor

Lori

Travelled with family
All machines were broken-ice and beverage. The breakfast ran out of everything early on and was not very clean. The beds were comfortable
Stayed 2 nights in Jul 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was safe, quiet, and had a spacious room, comfortable bed, hot water for shower, nice indoor pool and hot tub, good breakfast and coffee. We didn’t like that the keys hardly worked, ice machines didn’t work (but mgmt had ice behind desk), and our toilet wouldn’t flush (but mgmt fixed it quickly).
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa, Mokena

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was nice and place was clean. Im not sure if they lack staff or funds. None of the ice machines worked, nor did the vending machines. We did not have proper towels in room, the shower was terrible and breakfast was to be desired. Coffee was horrible.
Stayed 3 nights in Jul 2025

2/10 Terrible

Stacy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hadnt been cleaned, food on linens, open soap, no trashcan, no towels not one , not enough staff Soap holder in shower held on by 10 long exposed screws. Nothing in walking distance. I liked the pool and hot tub and that was it.
Stayed 1 night in Jul 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not even close to looking like website. The outside property was covered in weeds. The rooms were dirty (carpet was disgusting), bugs in room, don't think it has been thoroughly cleaned in years and extremely outdated. This property should not even appear as an Expedia booking. I have never stayed in a place this unacceptable.
Stayed 2 nights in Jul 2025

2/10 Terrible

Stephen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
this place needs major upgrades and modernization stay away….
Stayed 1 night in Jul 2025

6/10 Okay

Amy

Travelled with family
Liked: Amenities
Disliked: Staff & service
We picked this hotel based on price and location. The pool was clean, with a nice outdoor patio area to sit with family and friends. We liked the breakfast in the morning, with a nice seating area. We also liked how the hotel was dog friendly. However, the hotel is a bit run down as a whole. There were stains on the carpet and the couches in the lobby were old. Our room on the third floor had a tub that drained very, very slowly, and the towel rack/shelving unit came apart from the wall. It was also very difficult to get needed towels from the front desk, when you could find someone there to help you.
Stayed 3 nights in Jul 2025

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jan

Stayed 3 nights in Jul 2025

4/10 Poor

Jessica

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

You get what you pay for... kind of

When I got there, they told me they weren't going to be able to honor the rate I had been promised during booking via Hotels. Okay. Whatever. Long trip, 5 hours straight driving without a break, I just wanted to park my items in a room and relaxed. Well, this hotel is amazingly unclean and dated for them not being able to honor Hotel special coupon prices. They should be ashamed for renting our room with the font closet being as messed up as it is. It's like somebody pulled the trim half up, they gave up on the project, and just covered it with dark carpet to hide it. The tile in the bathroom is also coming up and very loose when you step in it, the corners lifting. Stubbed my freaking toe. Random mattresses in the hallway? The elevator was broke for 1 of our 2 day trip. Ice machine broken. But it was relatively clean and a safe place to sleep on vacation, so there's that. The lady at the front desk was very accommodating and kind. So good customer service, building just needs updated badly and the prices need to chill until there's been some modernizing and new carpeting and maybe paint.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT stay here

Stayed for 5 nights and booked three rooms total. Nothing about our stay is pleasant. Maybe a night or two at most are doable without any kids. Cleanliness: One out of three rooms smelled like cigarette smoke, and we kept telling the front desk about the issue, but there were no available rooms. I was given a spray to use, but that didn’t help. I asked them to clean the room, hoping it would help, but it was not cleaned after three requests. Another issue was towels; you must justify why you need a towel replacement. Additionally, none of the bathroom ventilation works. The room is dirty, including the shower head and shower knobs, the air conditioner (black stuff), and the microwaves Food: not many options, and you constantly have to ask for them to refill everything. Saw the guy refilling the utensils, and some fell on the floor instead of throwing them away, he put them back inside the box for use Pool: The floors are not cleaned well. It is expected that the floors will be wet, but slimy and wet means they aren’t cleaned, which caused my daughter to slip and hit her head. What made it worse is that none of the ice makers on each floor are working, so you have to ask for ice at the front desk. Out of everyone working there, Allen, who works at night, is the only one you can rely on. Key card: You need to reactivate it every day. The issues we encountered are just half of the problems mentioned above.
Stayed 5 nights in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Holland is a beautiful area; this hotel was perfect, and the staff goes out of their way to make your stay a great experience.
Stayed 2 nights in Jul 2025

6/10 Okay

Jodie

Travelled with partner
Liked: Cleanliness
Lots of noise from room above us, we were on 2. Ice machine was broke, they later went and got bags. 1st impression was very wrinkled bedding. Breakfast bar was very lacking 2 apples, we ate breakfast and still waffle mix was empty after asking employee about it. Dirty tables. Good location
Stayed 1 night in Jul 2025

4/10 Poor

karen

Travelled with family
Disliked: Amenities, property conditions & facilities
Couldn't beat the price, but with that comes why it is priced this way. I wanted to give them the benefit of the doubt considering we were told at check in that they were going to remodel and there was trailers on the property that I have seen at other establishments when remodeling is taking place. I re considered when two couples with children were parked next to us and discovered a needle in the landscaping. I know these situations cannot be controlled, but it is the responsibility of the Hotel to check landscaping for trash and other things such as needles. I couldn't let it go. I worked in the restaurant industry and I do understand that in public establishment you cannot also control every situation. other than the coffee being awful I have no other complaints.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service
If you are traveling on a budget, this is a winner! Very clean, nice pool and hot tub area. Patio with nice seating and a grill and the breakfast was really good. Cannot expect much more from a place for that price! Would certainly stay again.
Stayed 1 night in Jul 2025