Aloft Houston by the Galleria

3.0 star property

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Photo gallery for Aloft Houston by the Galleria

Indoor pool, pool loungers
Exterior
Property amenity
Fireplace
Cocktail bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
5415 Westheimer Road, Houston, TX, 77056
  • Place, The Galleria
    ‪7 min walk‬
  • Place, River Oaks District
    ‪20 min walk‬
  • Place, Lakewood Church
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

aloft, Room, 1 King Bed

8.0 out of 10
Very good
(40 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Aloft Houston by the Galleria

Hotel with an indoor pool, steps from Westheimer Road
This hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Aloft Houston by the Galleria offers 152 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Aloft Houston by the Galleria. During your stay, you're just a quick walk from Westheimer Road. You'll find features such as free WiFi in public areas, plus an indoor pool and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at w xyz bar
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Westheimer Road and 8 minutes by car from Rice University
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Aloft Houston by the Galleria offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Aloft Houston by the Galleria. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Houston hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
W xyz bar – This cocktail bar specialises in Regional cuisine and only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 5.50 to 14 for adults and USD 5.50 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • w xyz bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift (44 centimetre wide door)
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (40 centimetre high)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 22 September 2025 to 25 December 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities

Guests will have access to the following alternative facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.5 to 14.00 for adults and USD 5.50 to 14.00 for children
  • Self-parking fee: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Hotel Houston Galleria
Aloft Houston Galleria
Aloft Houston By The Galleria Hotel Houston
Aloft Houston Galleria Hotel
Aloft Galleria Hotel
Aloft Galleria
Aloft Houston by the Galleria Hotel
Aloft Houston by the Galleria Houston
Aloft Houston by the Galleria Hotel Houston
Aloft Houston by the Galleria a Marriott Hotel

Aloft Houston by the Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Neter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dontae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

This hotel was super cozy with great amenities and an amazing, helpful staff. We had absolutely no issues checking in or out and the staff were very helpful with anything we needed. Will definitely be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sammy

Stayed 1 night in Jun 2025

4/10 Poor

Stacy

Stayed 2 nights in Jul 2025

6/10 Okay

Melanie

Liked: Cleanliness, amenities
Was great location however not the best Aloft I’ve stayed. Lobby is typical and nice but the rooms could use a bit of updating to complete the full Aloft experience and expectation. We had to switch rooms after a leak from room above. Staff was pleasant and polite and accommodating. Other than that it was good. I would consider staying again primarily because I like Alofts and the staff here were all great my entire stay.
Stayed 3 nights in Jun 2025

8/10 Good

Valerie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close to everything
Stayed 1 night in Jul 2025

4/10 Poor

Rashad

Stayed 2 nights in Apr 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaakira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. Wanted to stay an extra night just because everyone was so accommodating
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Stayed 1 night in Jun 2025

8/10 Good

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2025

8/10 Good

Raphael Omamuyovwi

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Good room for budget

No big complaints. BUT the hotel needs updating. Signs were outdated with faded/missing lettering. The room was clean, but the tub had chipped paint on the floor. I would recommend tiling the shower to prevent paint chipping and wall paper from rusting - it looks gross. Room was clean, so I know it's being cleaned, it's just not aesthetically pleasing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tamarkey

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the clean and quiet stay
Stayed 1 night in May 2025

10/10 Excellent

Katrina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very cozy
Stayed 1 night in Jun 2025

10/10 Excellent

Haley

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Tracy

Stayed 3 nights in May 2025

6/10 Okay

Takiyo

Liked: Staff & service, room comfort
The hotel and staff were nice. The room has seen better days. It was clean but there were corners of the shower door that appeared rusted. The bed was extremely comfortable and the room was clean. It just needs a little attention to detail on what could be maintained better.
Stayed 1 night in Jun 2025

2/10 Terrible

Errolnisha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were smelly and not that clean. Had to request towels 3x before getting them.
Stayed 2 nights in Jun 2025

4/10 Poor

Jalani

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms need an upgrade . Floors need work. Rooms don’t smell too well, needed to buy a plugin. The female staff was friendly .
Stayed 2 nights in Jun 2025

8/10 Good

Alex Yves Rodrigue

Stayed 1 night in Jun 2025

8/10 Good

Jaime, Cedar Park

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is amazing! Helpful and resourceful
Stayed 1 night in Jun 2025