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Best Western Plus Downtown Inn & Suites

3.0 star property
VIP Access

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Photo gallery for Best Western Plus Downtown Inn & Suites

Free daily buffet breakfast
Reception
Lobby
Suite, 1 King Bed, Non Smoking, Kitchen | Pillow-top beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
915 W Dallas St, Houston, TX, 77019
  • Place, Hobby Center for the Performing Arts
    ‪12 min walk‬
  • Place, Downtown Aquarium
    ‪18 min walk‬
  • Place, Toyota Center
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Full Kitchen, Sofabed, High Speed Internet Access

  • Sleeps 4

Mobility Accessible King Suite

  • Sleeps 4

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Mobility Accessible King Room with Tub

  • Sleeps 2

Two Queen Room

  • Sleeps 4

King Suite

  • Sleeps 4

King Room

  • Sleeps 2

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Interior
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  • Free Wi-Fi
  • Restaurant
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4.3 out of 5, Excellent, 1,653 reviews
The price is €128
includes taxes & fees
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Holiday Inn Houston Downtown by IHG

About this property

Best Western Plus Downtown Inn & Suites

Hotel with free breakfast, 8-minute walk to Buffalo Bayou Park
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and self parking.
Best Western Plus Downtown Inn & Suites offers 76 air-conditioned accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Downtown Inn & Suites. During your stay, you're just a quick walk from Sam Houston Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • 8 minutes by foot from Buffalo Bayou Park and a 2-minute drive from Downtown Aquarium
Best Western Plus Downtown Inn & Suites offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Downtown Inn & Suites. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 20.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Downtown
Best Western Inn Plus
Best Western Plus Downtown
Best Western Plus Downtown Inn
Best Western Plus Inn
Downtown Best Western
Best Western Plus Downtown Inn Houston
Best Western Plus Downtown Houston
Best Western Downtown Inn & Suites Houston Hotel
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Plus Downtown Inn Suites
Best Plus & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel
Best Western Plus Downtown Inn & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel Houston

Best Western Plus Downtown Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 792 out of 1077 reviews
Rating 8 - Good. 195 out of 1077 reviews
Rating 6 - Okay. 49 out of 1077 reviews
Rating 4 - Poor. 19 out of 1077 reviews
Rating 2 - Terrible. 22 out of 1077 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

shane

Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean hotel Impressive breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally friendly and helpful. The breakfast had a great variety of hot and cold foods. Would definitely recommend staying here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yezenia

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good variety of choices at breakfast. The hot tub was awesome!
Stayed 2 nights in Oct 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the hot tub and pool
Stayed 1 night in Oct 2025

10/10 Excellent

Tileasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

J.P.

Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to my conference.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Keyla

Stayed 2 nights in Oct 2025

10/10 Excellent

Vadym

Stayed 1 night in Oct 2025

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Sep 2025

8/10 Good

Brendon

Very good
Stayed 6 nights in Sep 2025

6/10 Okay

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Charging for parking after paying for the room is diabolical.
Stayed 3 nights in Sep 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Javier

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor value, uncomfortable harsh pillows

The pillows are super stiff, thick and uncomfortable, and they are all the same no choice of softer pillows. They charge for parking, should be included. They charge for "early" check in, even if room is ready, they try to charge unnecessary fees in an already poor value stay. Freakfast is ok, motel-style junk food. Elevator is slow, and only one small one, and the cleaning staff uses the same elevator, very lame. Front desk lady is strict, inflexible, just wants to charge fees, answers the phone while still checking you in, poor manners. Overall it as overpriced. The location is central, but nothing nice within walking distance.
Stayed 2 nights in Sep 2025

10/10 Excellent

Reyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kienta

Liked: Cleanliness, staff & service
I liked it
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and excellent staff Effortless check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Krystle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice choice
Stayed 1 night in Sep 2025

10/10 Excellent

Minseong

Stayed 1 night in Sep 2025

10/10 Excellent

Minseong

Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay nice and clean
Stayed 2 nights in Sep 2025