Sonesta Essential NW Houston

2.5 star property

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Photo gallery for Sonesta Essential NW Houston

Seasonal outdoor pool
Reception
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
7887 West Tidwell Road, Houston, TX, 77040
  • Place, Memorial City Mall
    ‪11 min drive‬
  • Place, CityCentre
    ‪12 min drive‬
  • Place, Daikin Park
    ‪19 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

Executive Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Sonesta Essential NW Houston

Hotel with free breakfast, in the vicinity of Houston Graduate School of Theology
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Sonesta Essential NW Houston offers 115 accommodations with a safe and free newspapers. LED televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Essential NW Houston. During your stay, you'll be close to Houston Graduate School of Theology. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 6 minutes by car from Houston Graduate School of Theology and 12 minutes from Houston Community College - Energy Corridor
Sonesta Essential NW Houston offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 958 square feet (89 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Sonesta Essential NW Houston. Free self parking is available. A complete renovation of Sonesta Essential NW Houston was completed in November 2019.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 958 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Renovated entire property - November 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hwy. 290/NW
Sonesta Essential NW Houston Hotel
Sonesta Essential NW Houston Houston
Sonesta Essential NW Houston Hotel Houston

Reviews

Sonesta Essential NW Houston Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 951 reviews
Rating 8 - Good. 227 out of 951 reviews
Rating 6 - Okay. 125 out of 951 reviews
Rating 4 - Poor. 76 out of 951 reviews
Rating 2 - Terrible. 195 out of 951 reviews

Reviews

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Very disappointed in the quality of this hotel. I would not recommend. The elevator was missing buttons. Car that was parked one space over from me window was smashed and the hotel had no clue. See pics below
This was my tub. Not to mention water pressure was so low it barely came out
Faucet wouldn’t drain
Elevator missing buttons
Someone colored on the elevator
Stayed 2 nights in Jun 2025

2/10 Terrible

Jonathan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
After a long day of travel, we checked into the hotel around 6. The room smelled terrible, I was hoping that after we went to go eat dinner the smell would subside and we would be ok. I was wrong, and the smell seemed worse. The room was on the third floor. I went down to see if they had a different room, because the smell was so bad. The women at the front desk was very nice and tried to be accommodating. She seemed like she was very overwhelmed. She said at first there were no rooms with double beds but she could try and give a room with one bed and a pullout. She went to check to make sure the room was clean and came back and said room was good, this was on the fifth floor. I took the elevator up, which was loud and sounded like it was going to break, but the key she gave me didn’t work. At this point my family had packed their stuff and was waiting in lobby. I came back down and told her it wouldn’t work. At that point she said she found one more double room that might work, or else she would have to accommodate me a at a different hotel. This time we tried the room on the second floor and this time it worked. The room was okay and didn’t smell. We were able to use the stairs and avoid the elevator, one was loud and one didn’t work. Other issues included no hot water for showers, which was extremely inconvenient. We also never had enough towels because there was four of us and they’d only replace with two. So each time they replaced towels I had to ask for more.
Stayed 7 nights in Jun 2025

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing that was good about this property is that it was a roof over our head it was not refundable or I wouldn't have stayed and I sure wouldn't have stayed if my children would have been with me it is not safe there is people walking around outside all hours of the night hollering , you can hear every thing and every vehicle that's on the interstate All night Long the week before I stayed there there was three people shot one block over it is not a good neighborhood and especially not good if you have children one lady at the front desk Sarah she was very rude the lady for the breakfast watches you eat breakfast just stands there and watches you the whole time not to mention that I was in one room and the TV went out and they moved me to another room and at midnight on my last night someone was trying to break into my room because they headed marked as vacant they didn't put on there that I was staying there it was very scary I do not recommend zero Stars
Stayed 2 nights in Jun 2025

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Dewayne

Disliked: Room comfort
The elevator making a loud squeaking noise, kept waking me up that needs to be maintenance and dangerous to be used
Stayed 2 nights in Jun 2025

8/10 Good

Shara

Business traveller, Travelled with group
Liked: Amenities
My stay at the sonesta was good ,I was a little worried at first because the pool was closed & I was looking forward to swimming, I couldn’t get in the fitness room to work out and my room I had at first looked like someone tried to break in! But over all . I stayed because is was clean and quiet .I sleep like a princess, the workers were wonderful & polite and the restaurant around the hotel was delicious. I would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

rosalind

Stayed 1 night in May 2025

10/10 Excellent

mitzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk workers were all very friendly. The housekeeping were wonderful at keeping the room stocked. The kitchen was great
Stayed 1 night in May 2025

10/10 Excellent

Jamirie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Tomekia

Dirty
Stayed 4 nights in May 2025

4/10 Poor

Rahjze

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room I initially had AC was out and when confronted front desk I was assigned another room with AC but a smaller bed which was inconvenient
Stayed 2 nights in May 2025

2/10 Terrible

*rvin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Ac was not working at all the room was already hot because it’s about 98 degrees outside in Houston Texas the room looked nothing like the photos online had to pay a 100$ deposit fee upon upon checking in I was told i will get it back . Left and I had a feeling to check my bank account just to see I had been charged 3 times so 300$ total the clerk wasn’t the issue he tried to help the property itself and the customer service is horrible do not spend your money here you’re better off sleeping in your hot car
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Everyone was very attentive
Stayed 1 night in May 2025

2/10 Terrible

jaylin

Stayed 1 night in May 2025

10/10 Excellent

Valencia

Stayed 3 nights in May 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose

Disliked: Staff & service, property conditions & facilities
Waited around 15 minutes no one came out to get us taken care of had to call multiple times to get someone to check us in.
Stayed 1 night in May 2025

2/10 Terrible

Albert

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to the property and checked in. Our room was muggy and humid like the window was cracked open. In addition, the bathroom was not clean and the sheets were dirty. We checked out immediately
Stayed 1 night in Apr 2025

6/10 Okay

Patricia

Stayed 2 nights in Mar 2025

10/10 Excellent

Noah

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si pueden ni se les ocurra visitar lleno de hongos y bacterias
Stayed 4 nights in Apr 2025

2/10 Terrible

Felicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were people walking through the hole in the gate , rude house keepers racist.
Stayed 2 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place - room was awesome - great service - no issues. Would go back
Stayed 1 night in Mar 2025

6/10 Okay

Katina

Stayed 5 nights in Mar 2025

6/10 Okay

Matthew

Nothing spectacular, average room with a bed, did not see any roaches. Stayed in room and left. AC and TV worked. No problem at 4pm check in. Lobby was kinda warm and dated. $60 deposit which was refunded back on credit card in a couple days.
Stayed 1 night in Mar 2025