2/10 Terrible
Elizabeth
Business traveller, Travelled with partner
17 Sept 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Do not be fooled!!
Nah man they lied on Expedia!! There’s no hot tubs in every room probably not in any of these rooms. I’m a chain hotel girl anyway but we had just drove 20 hours and were looking to soak in a hot tub!!!
We brought our own covers and sheets and thank goodness we did!! Because we slept on our own sheets i wasn’t even going to attempt to sleep on whatever that was they had offered! And the air conditioner blows right in your face all night so it’s like be hot or be sick.
There’s also not anything anyone that normally eats hotel breakfast available we didn’t even bother we finished our food from the steakhouse. And they don’t do anything fresh they covered it up in the front hall with a room divider.
It’s like they’re trying to trick people into booking off Expedia because they’re literally lying about everything.
There was a tub!!! An extremely unsafe tub in the morning after I slipped in the tub and hit my head so hard I have a concussion!! There’s no safety bars no anti slip mat the floor and the tub are slippery as ever!!! Went to the hospital and everything I should have called an ambulance to their room!!! Also the man at the desk in the morning lied after I told him I fell and asked for an incident report form. He pretended not to speak English. How are you working front desk and can’t speak English?
Do not stay here unless you know what you’re booking I mean shyt it works for what it is but I wish I would have just went to the Hilton!!! 😭
Elizabeth
Stayed 1 night in Sep 2025