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InTown Suites Extended Stay Houston TX - West Oaks

2.0 star property

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Photo gallery for InTown Suites Extended Stay Houston TX - West Oaks

Premium Studio, 1 Queen Bed, Accessible (Roll in Shower) | Private kitchen | Fridge, microwave, stovetop, freezer
Free WiFi
49-inch flat-screen TV with satellite channels, TV
Fridge, microwave, stovetop, freezer
Free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
3000 Highway 6 South, Houston, TX, 77082
  • Place, West Oaks Mall
    ‪8 min walk‬
  • Place, Westheimer Road
    ‪12 min walk‬
  • Place, NRG Stadium
    ‪23 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪43 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

A neatly arranged bedroom with a large bed, a bookshelf, a wall-mounted air conditioner, and a framed artwork above the bed.

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Studio, 1 Queen Bed, Accessible (Roll in Shower)

A neatly arranged bedroom with a large bed, a bookshelf, a wall-mounted air conditioner, and a framed artwork above the bed.

Premium Studio, 1 Queen Bed, Accessible (Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Studio, 1 Queen Bed, Kitchen

A neatly arranged bedroom with a bed, bedside tables, lamps, a window with curtains, and a potted plant.

Traditional Studio, 1 Queen Bed, Kitchen

  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Studio, 2 Double Beds, Kitchen

A hotel room with two beds, a nightstand, a lamp, and framed artwork on the walls.

Traditional Studio, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Double Bed

A neatly arranged bedroom with a bed, bedside tables, lamps, a window with curtains, and a potted plant.

Traditional Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed, Accessible Bathtub

A neatly arranged bedroom with a bed, bedside tables, lamps, a window with curtains, and a potted plant.

Traditional Room, 1 Double Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed, Roll-in Shower

A neatly arranged bedroom with a bed, bedside tables, lamps, a window with curtains, and a potted plant.

Traditional Room, 1 Double Bed, Roll-in Shower

  • Sleeps 2
  • 1 Double Bed

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About this property

InTown Suites Extended Stay Houston TX - West Oaks

Laundry facilities, free self-parking and a vending machine are available at this hotel. Weekly housekeeping is available.
InTown Suites Extended Stay Houston TX - West Oaks offers 121 accommodations with air conditioning. 49-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at InTown Suites Extended Stay Houston TX - West Oaks, you'll be within walking distance of Westheimer Road. Free self-parking and laundry facilities are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • On-site recreation includes a playground
  • Just a 2-minute drive from Westheimer Road and 13 minutes from CityCentre
InTown Suites Extended Stay Houston TX - West Oaks offers its guests a vending machine and laundry facilities. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Playground

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property's front desk is open during the following times:
  • Monday - Saturday: 11:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

InTown Suites Extended Stay Houston TX West Oaks
InTown Suites Extended Stay Houston TX - West Oaks Hotel
InTown Suites Extended Stay Houston TX - West Oaks Houston
InTown Suites Extended Stay Houston TX - West Oaks Hotel Houston

InTown Suites Extended Stay Houston TX - West Oaks Reviews

Reviews

5.6
Rating 10 - Excellent. 12 out of 39 reviews
Rating 8 - Good. 2 out of 39 reviews
Rating 6 - Okay. 4 out of 39 reviews
Rating 4 - Poor. 8 out of 39 reviews
Rating 2 - Terrible. 13 out of 39 reviews

5.6/10

Cleanliness

5.4/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Tania Lee

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms have bugs in them and didn't accommodate accordingly. Then they refused to give me cash refund on deposit when they couldn't take a new debit card. They insisted on sending a check in mail
Stayed 14 nights in Dec 2025

6/10 Okay

Kendra

Stayed 7 nights in Dec 2025

2/10 Terrible

Farouk

Stayed 7 nights in Dec 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 14 nights in Nov 2025

2/10 Terrible

carlos

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Don't have a car so I don't know about the parking
Stayed 7 nights in Nov 2025

4/10 Poor

Kimberly

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
When I checked in room 126 it had not been clean, also had damage! Bugs come through vent in bathroom. When I advised front desk she stated, " You either take it or leave it!" I book through Hotels.com. We just got out of the hospital so looking for something else would be a hardship. We then got sick from the room we are still here! After I cleaned it so my disabled child can rest the rude lady sent a cleaning lady on the 5th we got worst. We open window to ventilate room people keep bothering us! I saw a man at night standing by our window 4 days ago. I hear someone upstairs above us shouting my name! I don't know them! Making threats at us my mail keep getting stolen, and this people keep following us. If I leave they follow us!
Stayed 7 nights in Oct 2025

6/10 Okay

Ansia

Stayed 7 nights in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Will not honor reservations

I booked reservations through hotels.com and the hotel is trying not to honor my reservations and try to force me to book in house for a very high rate. I booked five weeks and they say I have no reservations. The hotel is not clean, housekeeping doesn't clean the rooms if you don't watch them. The walls are pretty disgusting like they never clean them. The outside hotel is very trashy and homeless people are constantly on the property. Hotel has no security so parking lot is pretty dangerous at night. The front desk lady was very rude to all customers waiting in a line to check in.
Stayed 7 nights in Aug 2025

2/10 Terrible

Nyia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jun 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Narciso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great day the staff was amazing the rooms were clean and the people around were really nice
Stayed 7 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go

Big roaches,rude staff they invade your space. Beds uncomfortable
Stayed 7 nights in Jul 2025

4/10 Poor

Jomondrik

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Good for your buck,not for the roaches.

The price for our 7 day was the only good part. Website says double queen beds,yet they were double full beds.Water was always hot which was great.Roaches dominated the stay..they were everywhere..we bought 2 cans of roach spray, bc if we didnt spray before bed ,they would be in the bed with us LITERALLY. Ive never stayed at a hotel where they charged for towels,so bring your own.housekeeping used same mop in every room so we declined bc we literally saw the roaches in the mop and water.Place was quiet at night.I they get the pest problem under control..they could be 4 out 5 star possibly
Stayed 7 nights in Jun 2025

4/10 Poor

Zarren

Stayed 7 nights in Jun 2025

2/10 Terrible

Mena

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad 👎
Stayed 7 nights in Jun 2025

2/10 Terrible

Vu

Stayed 7 nights in Mar 2025

10/10 Excellent

Lorenzo

Stayed 28 nights in Dec 2024

10/10 Excellent

Dimitic

Stayed 10 nights in Jan 2025

4/10 Poor

Daniel

Stayed 7 nights in Dec 2024

10/10 Excellent

Brandy

Stayed 15 nights in Aug 2024

2/10 Terrible

Rineshia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

The hotel room was full of roaches and that is not kool I had to buy two cans of bug spray and the staff is just used to the hotel being this way
Stayed 7 nights in Dec 2024

2/10 Terrible

Charity

Stayed 7 nights in Oct 2024

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Relatively queen. Updated suite was definitely
Stayed 7 nights in Sep 2024

8/10 Good

Tim

Stayed 8 nights in Aug 2024