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Aparthotel

Touchstone Resort

4.0 star property

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Exterior
Premium Condo, Multiple Beds, Lake View | Living area | 50-inch TV with cable channels
Terrace/patio
Superior Room, 1 King Bed, Lake View | Private kitchen | Mini-fridge, microwave, coffee/tea maker
Premium Studio Suite | Living area | 50-inch TV with cable channels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Kitchen
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

View in a map
1869 Muskoka District Road 118 West, Muskoka Lakes, ON, P1L 1W8
  • Lake Muskoka
    ‪2 min walk‬
  • Santa's Village
    ‪12 min drive‬
  • Hardy Lake Provincial Park
    ‪51 min drive‬
  • Muskoka, ON (YQA)
    ‪24 min drive‬

Room options

View all photos for Premium Condo, Multiple Beds, Lake View

50-inch TV with cable channels

Premium Condo, Multiple Beds, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 7
  • 1 Double Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Queen Bed with Sofa bed, Lake View

Premium Suite, 1 Queen Bed with Sofa bed, Lake View | Living area | 50-inch TV with cable channels

Premium Suite, 1 Queen Bed with Sofa bed, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Studio, 1 Queen Bed, Lake View

2 bedrooms, individually decorated, individually furnished

Premium Studio, 1 Queen Bed, Lake View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite, Multiple Beds, Lake View

Premier Suite, Multiple Beds, Lake View | Living area | 50-inch TV with cable channels

Premier Suite, Multiple Beds, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View | 2 bedrooms, individually decorated, individually furnished

Superior Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Touchstone Resort

Beachfront aparthotel with full-service spa and bars/lounges
Along with a full-service spa, this smoke-free aparthotel has a private beach and a restaurant. Other amenities include 2 bars/lounges, a fitness centre and a sauna. Each apartment features a kitchenette with a microwave, plus a coffee/tea maker and a TV with cable channels. Free international calls, free long-distance calls and free local calls are among the other amenities that guests will find.
Touchstone Resort offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 4-star aparthotel has kitchenettes with microwaves. Bathrooms include a combined bath/shower unit.

Televisions come with premium cable channels. Business-friendly amenities include desk chairs and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

A private beach and an outdoor tennis court are featured at the aparthotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Amba Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Touchstone Resort. During your stay, you're just a quick walk from Lake Muskoka. You'll find features such as 2 bars, a full-service spa and a restaurant. Built in 2008, this upmarket aparthotel has 87 apartments. Each apartment includes amenities such as a kitchenette and cable TV channels.
  • Each apartment offers a kitchenette, cable TV and a microwave
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Indulge with facials, body wraps or aromatherapy at Amba Spa
  • Amenities include a meeting room
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Steps from Lake Muskoka and 10 minutes by car from Santa's Village
A private beach is featured. Touchstone Resort offers its guests a full-service spa, an outdoor tennis court, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges.

A seasonal outdoor pool, a fitness centre, and spa services are also featured at Touchstone Resort.

This 4-star Muskoka Lakes aparthotel is smoke free.

Touchstone Grill – On-site restaurant. Reservations are required.

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Seasonal outdoor pool

Restaurants on site

  • Touchstone Grill

Kitchenette

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

Dining

  • 2 bars/lounges
  • A restaurant

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Outdoor areas

  • Firepit
  • Outdoor furniture

Work spaces

  • Desk chair
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Guidebooks
  • Iron/ironing board
  • Phone
  • Restaurant dining guides

Things to do

  • Basketball
  • Canoeing
  • Gym
  • Kayaking
  • Outdoor tennis court

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 87 units
  • 9 buildings
  • Banquet hall
  • Built in 2008
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday and Sunday:
  • Bar/lounge
  • Restaurant
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.0 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 26 May and close on 10 October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Touchstone Resort Aparthotel
Touchstone Resort Muskoka Lakes
Touchstone Resort Aparthotel Muskoka Lakes

Touchstone Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 342 reviews
Rating 8 - Good. 106 out of 342 reviews
Rating 6 - Okay. 32 out of 342 reviews
Rating 4 - Poor. 11 out of 342 reviews
Rating 2 - Terrible. 8 out of 342 reviews

9.0/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Adnan

Stayed 2 nights in Jun 2025

10/10 Excellent

Romina

Stayed 2 nights in Jun 2025

10/10 Excellent

Avi, Thornhill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, nice stuff and very clean
Stayed 3 nights in Jun 2025

8/10 Good

Nestor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
View of Lake Muskoka was memorable. Kitchen was an added value so we could avoid going out for meals all the time. Conveniently close to Bracebridge. Washer/dryer in the unit was a bonus. Minor complaints were a noisy fridge and a toilet that whistles when refilling. Just a little annoying
Stayed 4 nights in May 2025

8/10 Good

Tristan

Liked: Cleanliness, amenities, property conditions & facilities
Great spot will go back again.
Stayed 2 nights in May 2025

10/10 Excellent

Manroop Kaur

Liked: Cleanliness, property conditions & facilities
Lovely place located on the bank of lake, very quiet and calm place .. you can enjoy perks of nature. Very friendly staff and easy to check in and check out processes.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort has been 100% renovated. It is beautiful! The rooms were awesome and we had full kitchen so made breakfast and snacks to save money. The restaurant had wonderful food and Bracebridge has many other options for dinning (The Barrel House was incredible!). It rained the two days/nights we were here but that's not their fault. Wonderful fitness room and hot tub as well.
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

DIANE

Liked: Room comfort
Disliked: Cleanliness

Disappointing experience.

We arrived and checked in with a very friendly receptionist. We were surprised that there was no information booklet or map of resort supplied at check-in or in our room. The fridge had an ice maker. The tray had defrosted and frozen again in a huge lump and there were a few cubes on top. it must have been there a long time as the cubes smelt and tasted awful so we had to go get ice at the reception building. The door handles of the fridge were dirty and a few other things made it obvious that the room had not been cleaned properly. We cleaned some things ourselves. After a wonderful meal at the resort,we realized that there was no power to lights, outlets or the tv in the bedroom and the window mechanism was broken and could not be opened. We reported both of these things the next morning. The electricity was fixed but we were told that the window could not be fixed. We were offered another room, which we were pleased about, but the bedroom in the new room was inferior to the one we already had. There was a cupboard for hanging things but no dresser, shelves or even a luggage rack for our clothes and other items. We decided to keep our less inferior room that we could not open the window in. Compensation was suggested but the manager said that contacting Hotels.com for this was like trying to get through to NASA but he would try. We are still waiting to hear from him. We hope to hear from Touchstone or Hotels.com about our experience and compensation.
Stayed 2 nights in May 2025

10/10 Excellent

Paula Po Ha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

rubania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jacob

Travelled with partner
Disliked: Property conditions & facilities
It was great. But the property was not well maintained. A big storm did just hit through the area so some things were not working properly. There was a hot water issue and some electrical was not working. Probably would have liked to be notified about these issues before staying.
Stayed 1 night in Apr 2025

10/10 Excellent

Florent, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay Suite very well equiped
Stayed 2 nights in Apr 2025

10/10 Excellent

AMRIT

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staycation! Highly recommend
Stayed 2 nights in Apr 2025

8/10 Good

Hesam

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kirandeep

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness
Visited with my husband in early spring. Since it was off season was upgraded which was lovely! Desk staff friendly. Since it was early in the season some snow damage noted but was to be expected with the way the winters have been.
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great check in and very happy with our room overlooking the lake.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Quite gorgeous scenery loved it
Stayed 2 nights in Feb 2025

10/10 Excellent

Just

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Sandor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our second weekend stay at Touchstone in Muskoka and enjoyed staying at the property again. Its in a fairly remote location on lake Muskoka so its quiet and serene, an excellent place to get away from city life. There are several outdoor activities even in winter time like pond hockey, snowshoeing, fat bikes etc. Even more options in the summer I'm sure. There is a spa and restaurant on site as well. The condo style units we stayed at have all the amenities of home, even a washer and dryer. Nice little balcony facing the beach on the lake with a BBQ which is nice. The only gripes we had while staying there were, very slow wifi. Streaming a movie at night was impossible. Had to use my mobile data from my phone and worked perfectly after. Still, if you dont have unlimited data, that isn't an option and you would have to watch local tv. The second was parking. They need to assign parking spots for customers so there isn't a battle over parking. There were several times we left for a coffee, bite to eat and activities and came back to our spot stolen and all parking spots filled. This had us parking at a different beachhouse and had to trek through the snow to get back to our room. Lastly, on check-in they tell you there is no smoking anywhere on the property. Inexcusable to not provide smokers a spot to smoke safely. I had to stand on the side of a road, next to the entrance, with vehicles flying by at 80km/h . Otherwise a pleasant place to spend a romantic weekend.
Stayed 2 nights in Feb 2025